We had Drew com yesterday for a washer that the basket would not spin. I was in the middle of doing laundry when it quit. They had a cancellation and were able to fit me right in. Drew did EXCELLENT work - he was in and out in no time and got the washer working. He was well mannered, efficient and a hard worker that diagnosed the problem immediately. Will definitely use this company again!! read more

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was thrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive. read more

We had a very positive experience with Able Appliance. Our freezer went out. I Googled and found them. An appointment was made for the next day. Unheard of, right. Alex, a nice guy, showed at the agreed time. He immediately recognized the likely problem, the thermostat that had stopped functioning. The part, one he had in stock, was replaced in a couple of days, and the freezer is working fine. We will call them at as in if and when an appliance issue arises. read more

Dr. Derick / Able Appliance Repair - Patient / Refrigerator is very happy. It is purring along ... temps excellent. read more

Able Appliance Repair - Thank you Derick for diagnosing and replace our worn out evaporator motor on our 30 yr old Kitchenaid!! Purrs like a kitten. - Appliances & Repair Near Me - Overland Park, Kansas

Our dryer quit working in the middle of washing bedding! Wet blankets everywhere! Fortunately we were able to get someone to our house within the hour and Mark had us up and running in no time! Fastest friendliest repair experience Ever! I greatly appreciate the prompt response to our call. Thank you very much! read more

Our technician was on time today and efficient. The house call for our washing machine was fast. He explained everything perfectly well. He cautioned us against moving an unused newer washer from the basement (storing for our son, a traveling nurse) because it hadn't been used for 2 years and had been "dried out". We have used Able Appliance before. We will use them again. We think their prices are fair, their service is timely - none of that, "See you in two weeks" stuff. They have fixed our ice maker and freezer in the past. CALL ABLE FIRST. Or you will be calling them second....... read more

Very responsive on the phone, appointment set the following day. Mike B. showed up and diagnosed the problem with the ice maker. Told us what the problem was and needed to be replaced. He had the part in his truck. Will say timely, efficient and honest. Will definitely use them again. We had called another company and they stated the part was on back order and they had no idea when the part would be arriving from the manufacturer. read more

We can't imagine every using anyone other than Doug to look after our much loved Sub Zero. His experience and professionalism shows in everything he does. He takes a very conservative approach and never tries to up-sell services or parts. He is careful, methodical and extremely effective. On top of all this, he is a genuinely nice guy, a great communication and 100% reliable. If Able's other technicians are even half as good as Doug they are a no-brainer to use. read more

I sent a message through yelp, and the person messaged me back within an hour and told me to call her. I did and she set me up with an appointment (they could have helped me the next day, but I wasn't available till Friday). Drew called before he came over and discussed the problem with me. Then when my husband answered the door they talked some more and he replaced the water pump. 30 min and $300 later my problem was fixed and he said to text him if we had any questions at all. Very courteous and cleaned up after himself. Would absolutely call him again read more

Don't use for dryer repair. Dryer was spinning and drying fine - just had a loud noise. Technician determined it was a roller. Replaced the roller, belt and pulley. Used one time and the drum stopped spinning. Had them back out and the belt needed to be replaced again. Turned on the dryer with something inside it as soon as he left and the drum wouldn't turn. Came back out and determined I need a new motor. They left the area around my dryer a mess and dirty fingerprints on the wall behind my dryer. I decided to call another company out and they said the wrong size parts were used on my machine so the new company replaced these items again and the dryer is working great - did not need a new motor. I don't normally leave reviews but I called this company first due to all the great reviews so wanted to put more warnings out there. I did get a partial refund but still had to pay the trip fee. I requested the refund before I knew they used wrong parts or I would have asked for all my money back. read more

I am still just shaking my head. WOW! Talk about robbing single moms! I sent a message explaining I'm a single mom shopping around to see how much it would cost to get my dryer fixed. Already knew it was the belt that needed to be replaced when I reached out. I was quoted around 250! Ummm the belt cost me 7 bucks! 7 bucks!!!! Now, I understand derive and all that. They are 2.3 miles from my house! Oh let me also mention I was told 299 to come if I decide not to have it fixed! What a rip off! Had it done for 64 bucks! This place is a rip off and taking advantage of people!!!! STAY AWAY! read more

I was having issues with my Samsung washing machine. It would not spin out all the water and kept saying it was not balanced. I called Able Appliance and they came out the next day. Very prompt and professional. Drew figured out it was the suspension rods. I was very pleased with the service and would highly recommend. Thanks Drew! read more

Able sent a technician to determine why the ice maker in my refrigerator was not working. Robert told me I needed a new ice maker. The cost was $394.54, and Robert came back to install it. Still no ice. On the third visit I was told that I needed a new compressor, since the refrigerator was not cold enough. Finally on the fourth visit I was told that all I needed was refrigerant, for an additional cost of $400.00. The morning after the refrigerant was added, there was no cold air at all. At this point we were done. Marie told me they would refund the $394.54 if they could take the ice maker back. Robert came back to get the ice maker, and they sent me a check for $294.59-they kept the trip charge of $99.95. So I'm out $499.95 for the experience. Not complaining about the cost of refrigerant, I made that decision on the advice of the repair technician. But it's a cheap shot to keep the trip charge when you couldn't fix the problem. Update: Able management contacted me by phone after they saw the review, blamed the problem on an oversight, and promised to send me the $99.95 balance if I would take down the review. I countered by proposing an update since nothing I wrote was inaccurate. Got the check today so here's the update. read more

I have been using Able forever!! Never been disappointed. I'll always use them. Prompt , fair and honest.

We are very disappointed with Able Appliance Repair. On 4/21/2021, we hired Able Appliance to repair our 8 year old freezer. They "repaired" the freezer for $699 (way too expensive!). On 8/14//2021, less than 4 months later, the freezer quit freezing. We called Able Appliance and they told us they would charge us for a service fee, or if the freezer needed repairs, we would have to pay for the repairs. No thanks! We have spent $699 too much with this business. read more

We placed a service call on a leaking washing machine. The service technician arrived within four hours and quickly diagnosed our problem, had the part (water valve) with him and completed the repair within minutes. He explained the service/parts guarantee (90 days). Extremely satisfied with the prompt, efficient service that was provided. December 2023 Leawood, KS read more

John B. came out on 1/9 to help diagnose and clear a clogged drain tube in our refrigerator, as well as assess why our water dispenser and ice machine had such poor output. The latter being being a long standing issue that was quite annoying, despite being very much a "first world problem". I'm thrilled to say that he was able to fix all of our issues and I no longer have to buy bagged ice (despite have TWO ice machines in my refrigerator) and my floors have been saved from future flooding due to me absentmindedly allowing my Stanley to overflow bc Ive left it under the water dispenser bc I don't have the patience to stand there for the 3 minutes it takes to fill up. Thanks John! :) read more

We called and set up an appointment with them, shared all the details. Come the day of the appointment, they cancel saying they don't work on vents. Poor communication and horrible customer service. Nothing like putting customers out of their appliances for longer periods of time. read more

John B worked us in and quickly resolved our issue. Very courteous and prompt. Explained what the issue was to us

Rude Customer Service - drop the call . Didn't even gave the chance to tell the issue.

Had a repair man to come out to fix dishwasher door that kept falling when opened. He looked and the springs said they were stretched out and cut them, it took about 10 min and $250+ . After a month and a half (I was out of town for two weeks of it) it broke again. I called and asked for a refund and they would not refund me (there is a 30 day policy, not 37 days) and said whatever repair work done would not be free . I just bought new springs on Amazon for $10 and replaced it myself in no time. Waste. Of. Money. And no accountability read more

Able Appliance Repair - 37 days after handyman repair. - Appliances & Repair Near Me - Overland Park, Kansas

Washing machine was broken and they got in to look at immediately and had it fixed the next day. Superb customer service!

Nathan is absolutely the most skilled, professional, and thorough technician we have ever encountered. He tests everything completely, explains the problem in understandable terms, and ensures that everything is working perfectly before he leaves. When we had a recurrent problem, he continues to test until it was fully functional. Our oven was having small gas explosions, and he came out multiple times, meticulously diagnosing and double checking the issue until he figured out the problem. An amazing technician. He provides impeccable service and Able is lucky to have him! read more

Our dryer broke on a Tuesday night, we messaged Able Appliance through yelp at 8 pm, we had a reply that night (!!) and we had a repair tech at our house by 11 am Thursday! They diagnosed and fixed the problem on the spot. Fair prices and trustworthy staff. read more

My husband made the mistake of calling another company to fix our ice maker. After $200+ and lots of frustration I called Able. They were friendly and even got us in sooner due to a cancellation. He had to order a part and called as soon as it came in. It's running better than ever. Lesson learned...call Able. read more

Had a leak coming from the refrigerators water dispenser. Tim came out and was able to quickly identify the problem. Fortunately for us, it was a simple fix and it's working perfectly now. I have used Able many times in the past and our serviceman, Tim, was friendly and helpful with suggestions to keep it in good working order in the future. I'll always call Able for any repairs on our kitchen equipment every time. Quick response, and service are the norm for Able. read more

I had a leak by the door of my Bosch dishwasher. No a good thing on wood floors. I called Able Appliance since they had done a nice job repairing my Speed Queen washer. Ricky contacted me when he was on his way and showed up during the scheduled time. We ran the dish washer to identify the leak, naturally it didn't. Ricky pulled the washer partially out and checked things over while the washer was running. We even loaded the dish washer up and ran it to see if that caused any issue.....naturally not. He told me to run it frequently over the next 30 days and if I spotted a leak to video it and call him. They would return with no service charge. Ricky gave me a lot of information during his inspection. I feel fine with the service charge and the 30 day call back. I recommend Able Appliance. read more

Have used them twice - once for a Samsung front loader washer repair (replace rods because it kept getting off balance) and another time to replace a bad water valve on a Kenmore washer. Andrew (Drew) did both repairs. Very responsive and was able to get an appointment quickly. He was able to diagnose the issue with the Kenmore washer over the phone that morning and took the model information to order the part and came out that afternoon to replace the water valve. Very professional and courteous - will definitely use them again and recommend to anyone needing appliance repair. read more

Our technician, Ricky, was very kind and informative. He asked about our warranty first before starting any repairs, in case services would be covered under the warranty. He talked through what he observed, so we stayed informed throughout the process. Great job! read more

We were very, very disappointed with the service. Our service provider, Drew, spent 10 minutes assessing our Samsung washer. Without taking the top of the machine off or any other internal assessments, he indicated two issues that would cost $650 to repair. He was clearly in a hurry before and during the service call. Our $99.95 fee was a complete waste. You'll to do better watching some YouTube videos. read more

Our digital display on our Samsung stove was not working properly. It was ransoming flashing different features and we were afraid to leave it plugged in. John came out and diagnosed a bad board. It will be an expensive repair, and we need to decide whether to repair or replace the stove. John was honest and professional . He obviously knows appliances very well. He was sensitive to the decision we need to make and told us if we proceed with the repair, the service call cost would go towards the repair. When he arrived at our house, we realized he had repaired another appliance for us at a previous residence! These days, honesty and quality work are greatly appreciated and difficult to come by. Thanks John!! read more

Repair was completed and the technician was nice. However, communication with the office was terrible. On 3 separate occasions, I had an appointment "window" setup and had to call Able Appliance when the technician did not show up. I then found out the part he needed had not arrived. I understand having to wait for a part to arrive, but I do not understand leaving the appointment on the books and not communicating that with the customer. This happened not once, but 3 times before my repair was completed. Do not recommend. I will not be using Able Appliance again. read more

This repair company sent a person 3 times and 2 weeks later the drain piping coming from new garbage disposal that he installed was leaking again. After calling them twice before and they refusing someone have someone else come we gave up and called another provider. This company does not back up its work. read more

Called because my gas dryer wasn't heating, but otherwise worked fine. Took a week to get them out. Told it was going to be $500 to replace an igniter. Said $400 of that was labor. Really?!?! I'll just buy a new one. Why would you spend that much for a repair? read more

Able Appliance Repair - Appliances & Repair Near Me - Overland Park, Kansas

Called on Monday and was scheduled for Wednesday 9am-6. They called Wednesday. Didn't have any belts for a Maytag dryer. Should have tomorrow. I called no return call. Then I called the main office. Told parts will be in Monday. Amazon delivers these parts in 24 hours. read more

This review is a little delayed due to travel, but want to give kudos to Daniel who helped when our washing machine failed. Our machine ended up not being repairable, but Daniel talked to several family members independently giving patient advice to each one. We highly recommend Able Appliance Repair! They are knowledgable and helpful. read more

Robert came to our house to repair our oven. He was very polite and knowledgeable and in fact saved our Christmas since I really needed my oven. It took him all of 20 minutes to identify and repair it and the price was right. Thank you Robert! Great company! read more

Had a repairman come check the freezer on my refrigerator and was not defrosting. He came to clean the drain and cleaned out the frost but said I would eventually need a new refrigerator because the compressor was failing but while he was in the freezer the light was not working did not address that and left his flashlight in the freezer with the food! I don't know but you would think for $300 dollars and all parts are kept on the truck as advertised, they would have changed the light bulb! Then the person I talked to when I called was giving me all kinds of grief! read more

The service guy was at my house for a total of 5 min. Looked in the refrigerator and said " you need a new evaporator fan" then started to fill out his paper work. Explained to him that fan has been replaced in the last year and the problem is in the freezer. Did not check anything else. Did not check freezer or do any type of diagnostic check. Wanted 418 dollars to replace fan. The part is 60 bucks on GE website 30 on Amazon. Paid 99 dollar service fee for nothing. Now the refrigerator doesn't work at all. Service guy was nice, lady who answered phone was kinda rude. Don't waste your money. read more

Ice maker has been broken for months. Finally ready to fix it and nation chains couldn't get out until a month out! Found Able Appliance on Yelp and liked reviews. Within 4 hours of reaching out, after hours mind you, I had an appointment in less than 48 hours. Mike got my ice maker fixed in less than an hour! read more