I will start positive, Dr. Harr is amazing. However, the receptionists (any many other staff according to these reviews), are not very pleasant. Every time I've talked to someone on the phone or in person they are always SO mean and act like whatever we're talking about is a an absurd inconvenience. They seem like they don't have any compassion. I thought maybe they were having a bad day so I tried to be light hearted and nice... they were still so rude and acted very cold. My dog (Pomsky a little over a year old at the time) has issues with aggression primarily when he's sleeping and some resource guarding habits. This developed after having a cyst on his head. When we brought him in to get it looked at and for his shots, the doctor and assistant, knowing his issues, brought him into the back? I've always been in the room while they've given him shots and he's done amazingly. It's because of the pain he was in that he wasn't friendly. They reported the bite, understandably, but couldn't it have been avoided if they had just NOT taken a dog with aggression away from its owner? They told us we had a to do the "chill protocol" which basically means we brought him back the next day and gave him some melatonin and pain medicine before bringing him in. He was very distraught and confused, I understand why they wanted to do it, but it just left him a lot more scared of everything than he needed to be. They cleaned and drained the cyst as much as possible but they also created severe anxiety for him and he will probably hate every vet I take him too. I'm going to bring treats and see if we can make it positive again. I do NOT recommend coming here at all. Not to mention they charged me almost $1000 for the two visits?! We didn't even have the cyst removed (couldn't afford it). That's ridiculous. The cyst is back now and he just turned two as well so we are going to go get his shots done and schedule a surgery for removal. I will NEVER step foot in this place again. read more

I used to take my pets to Kryder...used to is the operative statement here. I now take them to a Vet in Michigan for service. Perfect example of why...I just went into Kryder to register my pets in St Joseph Count because the Humane Society website says you can to do it at ANY vet. Kryder followed this guidance and did it last year since my vet is in Michigan. The attendant looked at me like it was an imposition since I wasn't a customer. This IS exactly why I took my pets elsewhere...increasing prices, limited hours and waning customer service. read more

My dog has been sick for four days and although she is have been loyal clients and I have a cat that goes there; I will not return. My grandparents took their dog there. I also work with healthcare coworkers who don't recommend them. They are out for money and don't provide good patient care. I'm disappointed and disgusted. I work in healthcare and you don't ignore regular clients. You leave when your job is done. I don't truly believe anyone there cares about their clients. It is sad. At least they're making their money for their new facilities. read more

Kryder & Harr Veterinary Clinic - An injury of some sort or infection/bite - Veterinarians Near Me - Granger, Indiana

See all

There was miscommunication regarding to the appointment. They took the $75 for not showing but they gave me the wrong month and expected me to show up there. When I told them there was a mistake and I asked if I could take our dog back then she said to pay another $75 if I want to reschedule again. Will never go to this vet because you can tell all they care is money. They wont work with you and the lady was extremly rude when you did not show up. Once again I comfirmed the month with her while I wrote everything down on my calendar and she said yes. The lady should take some of the responsibilities for it instead of telling me that its my fault and taking the money without providing any service. Its just unacceptable. read more

Heart broken doesn't even begin to explain what we're feeling, but our 16 year old pup (we called Grandpaw) lived his best life. I am so thankful to Dr E for continuing to make our last moments with him still his best life. Thank you to all at Kryders. read more

I have seen several different vets at Kryder Veterinary Clinic, and they are all excellent (Dr. Kryder, Dr. Morton, Dr. Covey). They provide thoughtful care of my Great Dane who has great anxiety when going to the vet, and are extremely responsive in providing recommendations via email or on the phone when I am not available to come in for an appointment / for minor issues. I live in Chicago but travel out here for veterinary care whenever possible, because I've found the quality of care to be significantly superior here. read more

I Had an awful experience at Kryder. The employees that work behind the front desk are EXTREMELY rude and inconsiderate of every patient who walks through the door. They have NO respect for anybody's time and only care about their own convenience. They will also try to charge you for very unnecessary things regarding your pet, and on top of that make you feel like a terrible pet owner. If you're reading this and thinking about taking your beloved pet to this Veterinarian I highly recommend you think twice about that decision and choose to go anywhere but this specific location! read more

Kryder's and staff were wonderful. In August, After coming from our Veterinarians for 2nd opinion we found that the Dr.'s and tech staff were so helpful and understanding. After some investigating it was determined the best option was to euthanize our beloved pet. It was hard but the right decision for him as well as us. Dr. Eichenseer and Suzy were wonderful in walking us through the process and allowing us to take our time as we said good bye. Unfortunately we had to visit them again as our elderly dog took a turn for the worse and we had to take the same measures, they were there again to help (Dr. Kryder and Suzy). I really appreciate them not just running us through the process like an assembly line and would highly recommend them for all your veterinarian needs, Sarah W. read more

I would like to commend Tracy L. Eichenseer as a top veterinarian,,,,in my opinion. My pup has had very few instances of needing immediate care, however; whenever something comes up, Dr E. is always there to solve the problem. My dog is 13 years old and has been with the Kryder clinic from the start. They do an outstanding job and are extremely attentive to current issues with pets. I highly recommend this business. read more

I wish I could have taken this entire clinic with me when I moved out of state. This is as good as it gets. The environment is awesome, especially in the waiting and exam rooms. It is always squeaky clean. I was always greeted professionally in a friendly manner, as were my pets. I would honestly look no further and traveled quite a ways each visit because I love this vet office! My pets got affectionate scratches behind the ears and very expert attention. Shots were a breeze and my cat barely knew that it had happened at all. My ferrets were always well cared for. One had surgery which could not have gone more smoothly. On top of all of this, which is to be expected from any good vet, they add a personal touch. When I lost my ferrets, each time, I received an imprint of their paw in clay as a keepsake and a sympathy card with the beautiful rainbow bridge poem on it. All in all, this is an awesome veterinary clinic! read more

Kryder came highly recommended by some fellow animal lovers and when our black lab needed an emergency visit, we looked no further than Kryder. Dr. Mariah Covey is a pleasure to work with. She's a talented veterinarian who understands the relationship animals and their humans can have. The staff at Kryder is great as well; understanding when it comes to emergencies and helpful when it comes to answering questions. I highly recommend Kryder. read more

Well this review is way overdue, and i wish i could rate this experience WAY below 1 star. There were definately NO STARS earned here. I regretably and unfortunately recommended Kryders Veterinary Clinic to close friends of mine who adopted an adorable petite kitten from Pet Refuge, they named her Dottie. When she was just over a year old they took her in for an appt with Dr. Morton, for first vaccinations. When Dr. MORTON was administering her shots he commented that he would "never be able to work at an all cat clinic". (WOW! Obviously has a dislike for cats) He than proceeds to say that she wont need her Rabies vaccination for 3 yrs., because he gave her a 3 year dose. (Kerp in mind she only weighed 4.5 lbs, and just barely a year old). (Maybe, error on the side of caution for the pets well-being, and give a 1 yr. dose due to her small size, AND/or maybe discuss this with the client BEFORE administering it.) Well he should know best,.. he is the vet right? A few days go by and Dottie won't eat, and she is very lathargic. They called Kryders Vet Clinic for an appt, since they have all of Dotties records, and request a different vet. Of course not going back to CAT HATER Dr. MORTON, .. They surely can't all be that incompetent. Appt with Dr. COVEY at KVC, ... She said Dottie was having a reaction to the vaccinations. To Dr.Covey's credit, she said Dottie should have been given a 1 year dose, not a 3yr dose. (But please don't let her moment of clarity fool you). So now, to combat the vacccination overdose by Dr. Morton, Dr. COVEY magically comes up with a steroid and pain med doseage amount for the prescriptions to be given multiple x's a day to Dottie. The next visit, 1 week later, no better,... Dr. COVEY finally reverts back to vet school 101 and decides to run blood work, and of course has to make adjustments to her original prescriptions, both the meds and the daily dosage amounts. This continues on for weeks...with weekly charges for every visit, every test, every prescription. ( Keep in mind that she admitted that Dr. Morton basically overdosed Dottie with the vaccinations). After many weeks of nothing but broken hope, and trial and error, Dr. COVEY THAN decides she wants to send bloodwork to Purdue. so they agree; of course not wanting to give up yet, and again, given another glimmer of hope.... ... now waiting on results....over 5 days go by, Dottie has now gone blind. By now I'm sure you know where this is going... . And where Dottie has gone. Dottie and my friends G and L, suffered through this disaster of errors for 2+ months.... I referred them to this hell they were put through, I am so sorry. I'm so so sorry little Dottie. read more

I take my puppy here. I have Dr. Kryder he is a good guy and is great with my puppy. I was shopping around in the area for a vet that wasn't too expensive but had good reviews and I went here. NEW PUPPY OWNERS: We had about three/four visits for all the shots required when getting a new puppy. The visits cost around $70 a visit, but the rabies vaccine visit cost $160, that was a bit unexpected since the previous visits were cheaper. They give you a good deal of information about the care for a new puppy, it is slightly overwhelming for a first time owner but they guide you through pretty well. Just my opinion as an independent guest of the clinic. read more

These people are unbelievable! They have no compassion and aren't willing to take responsibility for THEIR mistakes. I called after I had adopted some small pets and asked about being seen coats and everything. Gave my name, info, and spoke with TWO different people. NO ISSUES. I show up on a Saturday from literally the south side of south bend, and they tell me oh we won't see you bc you have a balance that was written off 20 YEARS ago! No one mentioned they wouldn't see me and when I explained it wasn't even my balance that my mother had brought her pet in under my account they still didn't care that that's why I didn't know about it. I was willing to pay something on the old balance to have my pets seen and they refused. Said no pay the full balance plus what is due today or we won't see your pets. I will never use this vet and will never recommend them. Horrible! read more

Kryder vet clinic gave my dog a 3 in 1 medicine for his flea tick and worm and now he's borderline dying. I call to ask for a solution and they do nothing but told me to try another vet and remind me that other dogs havnt had problems. This 3 in 1 medicine only been on the market for 2 months. Good service but if shit goes bad then that's it. read more

I wanted to write a review specifically to thank Kryder's and Dr. Candey, who is superb in every way, ESPECIALLY with my cats. I was putting off bringing them to the vet, as they are indoor and I didn't think they needed anything, plus they get stressed easily in the car (you know how that goes)... Dr. Candy asked me when I came in with Pepper, my pug, if I had cats at home, and talked with me all about trying to make sure they are seen yearly- she said cats hide illness easily, so then I was worried!!. We talked about low stress ways to get them in for a checkup and vaccines, and it WORKED! They were still tense, but she put them to ease in the exam room, they didn't even know they got a shot barely. We also found tooth issues in my one cat, and now I wish I would have brought him sooner!!! Anyway I'm rambling but I really want to encourage anyone, especially cat owners, to consider the nice people at kryder and I can't speak highly enough of Dr. Candey. My cats just think she rocks. UPDATE: Something is fishy here lately - I feel like every time I come in, there is confusion, they are overly confused about things, and that I see different faces each time like there's a revolving door of staff. I have to wonder why. Also, in the past 2 years, their prices have only gone up and up and up. Every visit I get a higher bill. Add that to the fact that my favorite vet, Dr. Candey is now gone (found her over at Magrane's, though - thankfully!!!!) and I'm just not able to give them a five star review anymore. My pets and I will go visit our beloved Dr. Candey instead, the drive is worth it for me. read more

I have taken many of my fuzzy babies here and when I was younger, I shadowed here for a few summers. I can say first hand that they treat all the animals with respect and kindness and that they do their best to help owners and pets alike to feel comfortable and relaxed. Kryder is the best in the area for sure. read more

Have had several pets, always have gone to kvh. Our latest rescue has some "issues" that the dr.s have patiently worked with & she has overcome. My husband & I have both noticed they can improve on acknowledging new arrivals. Even if your busy, at least give eye contact. Thanks guys. read more

I see Dr Eichenseer (I mean my dog does). She is awesome. She is knowledgeable, patient, kind to my dog and gives me all options to a problem. They can help with any animal problem. I live on the other side of town now and still go here. I wouldn't trust anyone else with my best friends health. read more

My husband and I adopted two pups from Mishawaka and took them to Kryder almost immediately (they had lots of scabs and other health concerns). We saw Dr. Vargo and she was amazing. She looked closely at our dogs and did a thorough check up to make sure they were healthy. She patiently answered all of our questions (and we had a lot!) as new pup parents. Dr. Vargo also had creative solutions for health and behavioral issues that we were concerned about. Two weeks later we are all happy and healthy! We will be going back for their regular checkups and for any other necessary visits! read more

I've been bringing in barn cats that I inherited along with many drop offs for several years. I am so impressed with the attention the cats and I get, even though they aren't really pets. It is important to me to have as many as I can catch spayed or neutered to try to avoid over population. I have them vaccinated for rabies as well. Every veterinarian, tech and office person I have encountered has been super nice and kind to these feral or semi feral barn cats (and me!). The compassion I experienced when I took a barn cat to them that had a severely wounded leg and had to be euthanized was exceptional. The cats and I recommend Kryders! read more

Shame on you Dr. Kryder, you say your commited to helping your community? What about the dog in the Granger house fire on 03/04/2012? I called asking you to just donate to the family pet / transitional therapy pet, an exam, possible x-rays and treatment because he was overcome by smoke inhilation and had to be given oxygen by the firefighters. You recommended the family call their homeowners insurance or pet refuge. I guess if you can't pay you can't come huh? I guess its not about helping the community or their beloved pets afterall, its all about the money. Shame on you, I hope you sleep well at night. I used to use you as my vet but I would think again before coming back. read more

I love this animal clinic. They saved my cats life 2 times. I wish I would have known about this clinic before, because I'm sure my other two pets would still be alive. I appreciate them so much. They don't push drugs in fact they out my cat on special food instead. Thank you! read more

I had to face the end of a 17 year friendship with the best cat ever! They fit me right in gave me all the time and privacy I needed without any rush. Hands down this was one of the saddest days of my life. Thank you Dr Covy and staff you were all so amazing and comforting. read more

Moved north recently and tried the Kryder Clinic. Entire staff rude and not friendly. Vet did not introduce himself and barely examined the dog. Paid bill in full and received a payment due bill the next week; no explanation. Apparently, the clinic missed some charges. No apologies, just looked at me and said, "Well, the dog did get the vaccine!" Not going back....... EVER! read more

I just called Kryder to ask if they took walk-ins since some time freed up for me unexpectedly and I could take my dog to the vet a few days early. The lady at the front desk acted as if only the less fortunate needed walk-in appointments and didn't seem to want my business. I will try elsewhere. read more

I have nothing but trust and respect for all the doctors, techs, and staff here, and I think I have seen every one of them. They have taken as much care of me as my animals, from calling me on a Sunday night to help me through seizures with a dog to going the extra mile to give quality of life to my feleuk+ cat. Their professionalism and compassion will keep me returning for as long as I have animals. read more

New puppy. Had a problem with her ear. Kept scratching it. Took her in and asked about allergies. Was told that she was too young for allergies. After she got a hematoma, and they performed an expensive surgery, that was supposed to fix it, problem persisted. Switched her food and problem went away. Thank you for teaching a valuable lesson. ALL about the money, will let the animal die before I darken their doorstep again. Will continue to let others know my feelings on Kryder. Krooks!! read more

We have taken our animals to Kryder Vet for the past 2 years. We have always been pleased with the service. Recently, we had to bring our dog in for a skin condition of unknown origin. Dr. Covey has been very good during this time, providing us with information on various conditions that he may have and consulting with other vets in the state to finally confirm a diagnosis. She often checks in with us on his status, which I feel exceeds that of other vets that I have had in the past. We will definitely keep bringing our animals to Kryder! read more

DO NOT take reptiles to this vet. I was told there was nothing wrong with my gecko and two days later she died. They do not know about exotic animals read more