Dr. Lauren Carlson,is so kind. She explains things ,making easier to comprehend. And takes time to…read morelisten and her staff is always courteous.

This review is for the office staff ONLY, not the medical staff. I get a med check and blood draw…read moreevery three months. I make those appointments well ahead of time. Day before my scheduled appointment I get a text showing my 9:00am appt. A little later I get a voicemail indicating I needed to change which PA would see me - no problem. I call in, change docs. Arrive at my appointment ON TIME. I wait an hour, watching people go in, people who arrived after me go in. I go to desk, she says, your appointment is for 10:30. I say no, the text and voicemail said 9:00. The woman sitting in the scheduling chair turns and says (not to me) I called her but I don't know who she spoke to when she called back. I return to my seat, find the voicemail that says 9:00, go up and show the desk clerk and the scheduling woman doesn't let me finish and says AGAIN, not to me, I CALLED HER IT WAS 10:30! Here's the thing, I'm going to wait no matter what, I need the meds and blood draw. We all make mistakes, myself included, a little courtesy from either clerk, an apology, (sorry for the confusion) would have been appreciated. I work in customer service and the attitude, tone, and behavior of the scheduling woman would be something they could be fired for at another institution . To have that experience at the doctor is enough to give me pause to change doctors. Very disappointing and leaves a very bad taste in regards to this office.

Not only is this clinic in an inconvenient location, but the entire operation is extremely…read moredisorganized. I've given this office multiple chances, and every experience has been disappointing and beyond frustrating. I called for a referral and had to follow up more than ten times before they finally sent it. I also have another referral from three months ago that still hasn't been submitted. On two separate occasions, I arrived for scheduled appointments only to be told they could not honor them. Most recently, I came in for blood work after scheduling the visit ahead of time, only to be told that the person who performs blood work "won't be here until next week." They also had no idea who I spoke with on the phone. This clinic is unprofessional, poorly managed, and far below expectations. I would not recommend wasting your time or money here.

From the owner: Weight loss Urgent Care/ Acute care clinic…read more Addiction Medicine Family Practice

Dr. Arnold is the doctor who delivered my 3 children and also 3 out of 5 of my grand kids.... and…read morehas been my doctor for the past 29 years. I have always been comfortable with Dr. Arnold. She is a wonderful doctor full of knowledge .She's a great listener. Everything is exceptionally clean . I can call Dr Arnold anytime day or night and she calls me back promptly! She will always take you as a walk in if you do not have a scheduled appointment. Dr Arnold Is more like family to us than just our Doctor! I cant say enough about this special lady. Sherry Davis and Family

Since Dr. Arnold left the practice went down. Dr. Nguyen does not honor any insurances that she…read moretook, her staff is always but the new doctor is too slow and doesn't listen to her patients like Dr. Arnold did. She's a good doctor but could use some bedside manners. You have to miss an entire day of work just for a sick appointment. Dr. Arnold,no never! Dr. Arnold cannot be replaced! I wish we would have had at least a 30-60 day notice before she left. Dr. Nguyen is not a good fit for Dr. Arnold patients! My family members and other elderly patients that were patients for years had to find another PCP instantly! Speaking for everyone... wish Dr. Arnold the best but I wish she had more time to find a better fit and train the new provider! If Dr. Nguyen will accept you as a new patient then go by all means but be prepared to wait all day. Again... she's a very good doctor. Just not a good fit

Fabulous care from a thorough and professional provider! Dr. Latrice is amazing and her staff is…read morefriendly and helpful.

I love coming here I'm not much of a let me go to the doctor person but they have always been super…read morenice to me. They seem to really care about their clients and will actually listen to them.

This place is awesome!! I moved over to Dallas and of course needed to find a new doctor. Read…read morereviews and new this was the place I wanted to try and I am so glad I did. Got in right away and everyone was super nice and helpful.

I finally like and trust my doctor! I decided I needed a PCP and went searching. I found Dr…read more Allamon in D Magazines Best Doctors in Dallas. In my research I found something that she said she prefers to treat naturally and to work with the patient and be more personable (I'm paraphrasing). That's exactly what I was looking for. I usually feel like doctors are somewhat judgmental and indifferent but she's just amazing and easy to talk to.

Dr. Tom Morrill is awesome. Very kind, compassionate and doesn't treat you like a number. Staff is…read morefriendly and efficient. You won't go wrong by giving them a try.

So, I check in (a quick and uneventful check in) and inside 20 min I've filled in all the new…read morepatient forms. 10 min later I'm in a room where the Russian lady is taking my vitals, asking questions about my family history. Very nice lady. She even laughs at my corney jokes! Then she tells me she couldn't read my writing (neither can I! I have tremors.) She laughs at that and we go through all the meds I take for their records. She thanks me and says the dr would be in in a few minutes. About 5 minutes pass and the doc enters the room. He asks how the staff did. I tell him they did great. "Yeah," he says "they're so cool". (And he meant that) Then he starts talking about current events. Then he says "you have" (lists some of my afflictions). I say (wondering how he knew) yeah. We talk a little, he listens to my heart, lungs and says "you have copd too, dont you?" Yeah I say, howd you know? (I never put copd on my check-in papers.) "Lots if experience" he says. We talk about my medical issues. He has an UNCANNY understanding of my issues and quick fixes and long term fixes for my problems. He asks how things are on my current meds. I tell him good...all things considered. He asks if I would like to try one additional prescription. I'm interested. He says the meds that I had discontinued before seeing him attempt to treat only one part of my symptoms. This new med treats a different symptom. He writes it up. I'm going to try it this weekend. Ill check back. BOTTOM LINE: Dr. Morrill is a cut ABOVE most docs. Unassuming, with a wealth of experience, knowledge and even some humor. He's a combat era vet. That makes it easy for me to say: I literally trust this man with my life! P.S. If you can ever find a dr's office that does not have an occasional scheduling problem, well that means you're in heaven, because here on earth plans and schedules seldom go off without a hitch! That goes for EVERY GP, cardiologist, gastrointerologis and every CPA, government official and EVERYONE ELSE!

ATTN: Dr. Nama Subject: Serious Concern Regarding Withheld…read morePrescription Dear Dr. Nama, I'm writing to express my deep frustration and serious concern regarding the handling of my recent prescription refill by your staff. What I experienced this week was not only negligent, but unethical -- and it put my health at risk. It is absolutely unacceptable. On Tuesday, 5/5 Morning, I called your office to schedule an appointment and explained that I was aware of the 3-month policy for prescription renewals and even scheduled the appointment for next week to show good faith that I was going to the appointment for the refills going forward. I also clearly stated I was down to my last two pills and urgently needed a refill to hold me over until my upcoming appointment. I was told the request would be passed along to you for same-day approval as you're the only one that can approve it. On Tuesday, 5/5 Afternoon, I followed up and was told the prescription would get approved by the end of the day by YOU as you're the only one that can approve it. On Wednesday, 5/7, I drove through heavy traffic and waited in line at the pharmacy, only to find out that nothing had been sent. I called the office again and was told again that it had now been sent. I was spoken to condescendingly when I simply tried to confirm that it was, in fact, submitted this time around. On Thursday, 5/8, I returned to the pharmacy again -- and again, nothing was there. At this point I had run out of medication completely. I called your office once more, and the experience was even worse. One staff member (I believe her name was Mariana) was initially going to send it over right away she said, but once she realized I was upset -- understandably so -- she became dismissive, took back the help she had initially offered, and told me I'd have to wait for your approval after all. She then hung up on me and refused to let me speak with a higher-up. I called back, hoping to reach someone who could actually assist me, I called again -- this time through the scheduling line -- and finally reached someone who, despite also being very snappy, submitted the prescription for me right away and within five minutes, it was available at the pharmacy. That shows me this could have been done from the start, but was intentionally delayed on purpose by your staff!!!!!!!!!!! This experience was unacceptable. I was lied to, treated disrespectfully, and given the runaround for multiple days -- all while being out of life-dependent medication!!!! Your staff withheld my prescription out of pettiness, and it is unethical and very dangerous! They are not only unprofessional and unaccountable, but they clearly lack the training or compassion required to handle people's health with the seriousness it deserves!!!!! Dr. Nama, this is negligence. If anything had happened to me due to being without medication, the consequences could have been serious for all involved. I'm demanding that you look into this issue thoroughly. Your patients deserve a staff that is competent, professional, and most importantly, trustworthy when it comes to their health! Sincerely, Magda Rodriguez

Does not deserve one start the front receptionist lady SHE is so rude no patient needs to go to…read morethis place this place is so rude Also Not professional

Dr. Amanda Hall is my mom's doctor and she is one of the most amazing, detail oriented, caring…read moredoctors I have ever met. If you can get in for her to be your doctor, do it! Highly recommend 1000%

Charged a credit card two months before the patient was ever seen. Getting that money back after…read moremultiple emails and calls has been nearly impossible. Those two facts alone tell you everything you need to know. Contact was made in the second week of April to schedule a new patient appointment for asthma-related issues. The earliest available date was May 26, over a month away. On May 16, before a single visit had taken place, charges were applied for both April and May. The patient was seen at urgent care in the meantime and still plans to establish regular care here given the location works after a recent move to Denison, TX. After this experience, that plan is now in serious question. The appointment was cancelled to resolve the billing issue. A refund was promised by May 18. Four follow ups were made across emails and calls, each time receiving the same assurance. It is now Thursday and not a single dollar has been returned. To top it off, an email came in asking for the patient's name, information that had already been provided multiple times. Disorganized, unresponsive, and unbothered sums it up well. Charging before any care is provided, then making patients fight for their own refund after 4 follow ups, is unethical and unprofessional. Go in with your eyes open.

Primary Care Practice Myself, Husband and Daughter are…read morepatients of this practice we are so glad Stephanie and Diane got to open and have a Family Practice of their own. Their expertise and exceptional care have made a real difference. Thank you for being amazing ladies and physicians. Thank you for the difference you two make in the lives of you patients! You lady's and your office staff are always warm, friendly and professional.

We have been waiting for these wonderful women to open their practice! If you are looking for a…read moreprimary care doctor, you can not do any better than Diane or Stephanie. I was able to get an appointment within 2 days, and they dealt with my concerns quickly and professionally. My family have been patients with these ladies for over a decade and we have always had great experiences. They literally handle everything you could need from injuries to chronic illnesses. So happy to have this practice up and running.