Dr. Lauren Carlson,is so kind. She explains things ,making easier to comprehend. And takes time to…read morelisten and her staff is always courteous.

This review is for the office staff ONLY, not the medical staff. I get a med check and blood draw…read moreevery three months. I make those appointments well ahead of time. Day before my scheduled appointment I get a text showing my 9:00am appt. A little later I get a voicemail indicating I needed to change which PA would see me - no problem. I call in, change docs. Arrive at my appointment ON TIME. I wait an hour, watching people go in, people who arrived after me go in. I go to desk, she says, your appointment is for 10:30. I say no, the text and voicemail said 9:00. The woman sitting in the scheduling chair turns and says (not to me) I called her but I don't know who she spoke to when she called back. I return to my seat, find the voicemail that says 9:00, go up and show the desk clerk and the scheduling woman doesn't let me finish and says AGAIN, not to me, I CALLED HER IT WAS 10:30! Here's the thing, I'm going to wait no matter what, I need the meds and blood draw. We all make mistakes, myself included, a little courtesy from either clerk, an apology, (sorry for the confusion) would have been appreciated. I work in customer service and the attitude, tone, and behavior of the scheduling woman would be something they could be fired for at another institution . To have that experience at the doctor is enough to give me pause to change doctors. Very disappointing and leaves a very bad taste in regards to this office.

Not only is this clinic in an inconvenient location, but the entire operation is extremely…read moredisorganized. I've given this office multiple chances, and every experience has been disappointing and beyond frustrating. I called for a referral and had to follow up more than ten times before they finally sent it. I also have another referral from three months ago that still hasn't been submitted. On two separate occasions, I arrived for scheduled appointments only to be told they could not honor them. Most recently, I came in for blood work after scheduling the visit ahead of time, only to be told that the person who performs blood work "won't be here until next week." They also had no idea who I spoke with on the phone. This clinic is unprofessional, poorly managed, and far below expectations. I would not recommend wasting your time or money here.

From the owner: Weight loss Urgent Care/ Acute care clinic…read more Addiction Medicine Family Practice

Since Dr. Arnold left the practice went down. Dr. Nguyen does not honor any insurances that she…read moretook, her staff is always but the new doctor is too slow and doesn't listen to her patients like Dr. Arnold did. She's a good doctor but could use some bedside manners. You have to miss an entire day of work just for a sick appointment. Dr. Arnold,no never! Dr. Arnold cannot be replaced! I wish we would have had at least a 30-60 day notice before she left. Dr. Nguyen is not a good fit for Dr. Arnold patients! My family members and other elderly patients that were patients for years had to find another PCP instantly! Speaking for everyone... wish Dr. Arnold the best but I wish she had more time to find a better fit and train the new provider! If Dr. Nguyen will accept you as a new patient then go by all means but be prepared to wait all day. Again... she's a very good doctor. Just not a good fit

Dr. Arnold is the doctor who delivered me and has been my doctor for the past 24 years. I have…read morealways been comfortable with Dr. Arnold. She is a wonderful doctor full of knowledge. She has the best bedside manor, she is respectful and she's a great listener. She is unbelievably great with children. My son has never once cried while she was giving him his shots. Everything is exceptionally clean and all the rooms have fun different themes. They even have a special exam room for kids that have all kinds of toys for them to play with while your waiting. I've been with Dr. Arnold for 24 years and for the majority of the time, she has had the same staff. Recently a few members of the staff have been replaced with new people. I have not been impressed. Many of them are unprofessional with a lack of manors. However, Tom is great. He's quick, to the point, friendly, polite and professional. I always schedule my son and my appointments early and we are seen on time. If you are an established patient, you will find the open clinic to be helpful if you need to be seem right away. I cannot confirm the time/dates. I always avoid scheduling my appointment around that time, as the office becomes very busy and I experience a long wait.

Fabulous care from a thorough and professional provider! Dr. Latrice is amazing and her staff is…read morefriendly and helpful.

I love coming here I'm not much of a let me go to the doctor person but they have always been super…read morenice to me. They seem to really care about their clients and will actually listen to them.

This place is awesome!! I moved over to Dallas and of course needed to find a new doctor. Read…read morereviews and new this was the place I wanted to try and I am so glad I did. Got in right away and everyone was super nice and helpful.

I finally like and trust my doctor! I decided I needed a PCP and went searching. I found Dr…read more Allamon in D Magazines Best Doctors in Dallas. In my research I found something that she said she prefers to treat naturally and to work with the patient and be more personable (I'm paraphrasing). That's exactly what I was looking for. I usually feel like doctors are somewhat judgmental and indifferent but she's just amazing and easy to talk to.

Dr. Tom Morrill is awesome. Very kind, compassionate and doesn't treat you like a number. Staff is…read morefriendly and efficient. You won't go wrong by giving them a try.

So, I check in (a quick and uneventful check in) and inside 20 min I've filled in all the new…read morepatient forms. 10 min later I'm in a room where the Russian lady is taking my vitals, asking questions about my family history. Very nice lady. She even laughs at my corney jokes! Then she tells me she couldn't read my writing (neither can I! I have tremors.) She laughs at that and we go through all the meds I take for their records. She thanks me and says the dr would be in in a few minutes. About 5 minutes pass and the doc enters the room. He asks how the staff did. I tell him they did great. "Yeah," he says "they're so cool". (And he meant that) Then he starts talking about current events. Then he says "you have" (lists some of my afflictions). I say (wondering how he knew) yeah. We talk a little, he listens to my heart, lungs and says "you have copd too, dont you?" Yeah I say, howd you know? (I never put copd on my check-in papers.) "Lots if experience" he says. We talk about my medical issues. He has an UNCANNY understanding of my issues and quick fixes and long term fixes for my problems. He asks how things are on my current meds. I tell him good...all things considered. He asks if I would like to try one additional prescription. I'm interested. He says the meds that I had discontinued before seeing him attempt to treat only one part of my symptoms. This new med treats a different symptom. He writes it up. I'm going to try it this weekend. Ill check back. BOTTOM LINE: Dr. Morrill is a cut ABOVE most docs. Unassuming, with a wealth of experience, knowledge and even some humor. He's a combat era vet. That makes it easy for me to say: I literally trust this man with my life! P.S. If you can ever find a dr's office that does not have an occasional scheduling problem, well that means you're in heaven, because here on earth plans and schedules seldom go off without a hitch! That goes for EVERY GP, cardiologist, gastrointerologis and every CPA, government official and EVERYONE ELSE!

Dr. Amanda Hall is my mom's doctor and she is one of the most amazing, detail oriented, caring…read moredoctors I have ever met. If you can get in for her to be your doctor, do it! Highly recommend 1000%

From the owner: Thorne Family Medicine, led by Dr. Brooke Hall, is a Direct Primary Care clinic in Fort Worth,…read moreTexas, where we redefine family healthcare. Our approach ensures that each patient receives immediate, thorough, and personalized care that is both high-quality and affordable. We are committed to providing comprehensive healthcare that addresses your physical, mental, and emotional well-being. Our mission is to offer compassionate, accessible care tailored to your unique needs, fostering a truly personalized experience. At Thorne Family Medicine, we prioritize your health and are dedicated to delivering exceptional care with a personal touch.

Primary Care Practice Myself, Husband and Daughter are…read morepatients of this practice we are so glad Stephanie and Diane got to open and have a Family Practice of their own. Their expertise and exceptional care have made a real difference. Thank you for being amazing ladies and physicians. Thank you for the difference you two make in the lives of you patients! You lady's and your office staff are always warm, friendly and professional.

My experience is I called to set up a new patient appointment and was told this practice does not…read moretake patients in their 60s or older. No idea why this age limit is not posted. Don't waste people's time (and even older people CAN have their time wasted) and don't insult people. The scheduler kept saying the practice doesn't take new Medicare patients. I repeatedly said I have private insurance, not Medicare. I understand code for ageism. I worked in a medical field. So here's a heads up. I've r 59, find some practitioners that wants to provide care to you.

I do not have any negative remarks towards the physicians at all with this organization…read more However, my complaint is with the staff. For two weeks I've had issues with this establishment. First, I confirmed my appointment verbally and via the automatic phone call. My issue: I came with my grandson only to be turned around stating only patients are allowed. I understand COVID 19 has changed things. That's information that should be given when confirming the appointment. I was told to were a mask but nothing else. No problem, please reschedule me for next week. Second, rescheduled appointment, I'm here alone, with mask on. Turned in my paperwork given at the last appointment. Ok, now I'm told your deductible is $xxxx and you have a $236 copay for today's visit! I'm going through the same pandemic everyone else is going through. I'm pissed! I suggested and asked why isn't this information disclosed the day before when the operator calls or when appointment is set. Smart mouth clerk says we don't that. We'll have to call over 90 patients daily to do that. (((Masking my anger and the remark I wanted to tell her))). Again, another day wasted! I will not reschedule for the 3rd time! Staff like this makes the physicians look bad.

Dr Ong is awesome. Staff is very good at communicating and answering questions and take the time to…read moremake sure to answer your questions. Highly recommend.