I went in due to recurring sinus infections and issues with allergies. In my past experience with…read morean ENT they offered their expertise on advising what can be done to help with allergies. All he did was do an expensive scope then wanted to run a sinus scan. Thankfully their machine was down that day because I would have been stuck with an almost $1000 bill for a whole lot of no help. No advice and spent only about 10 minutes with me and I'm now paying him over $500. I was very disappointed based on his recommendations.

I have been going to Dr Bunting's office for years! My kids and I have had deviated septum…read moreadenoids tonsils ear tubes and allergy issues all treated by Dr Buntings office. It's always been a positive experience! From a very responsive office, to friendly staff. We have been extremely pleased with our results! Dr Bunting himself addressed all my concerns and questions. I'd highly recommend Dr Bunting and staff for all your ear nose and throat needs‼

Many years ago I took my daughter in for tympanostomy tubes with Dr. Lasak and he had a very…read morepleasant bedside manner. Full disclosure, I am an audiologist but I do not and have not worked for this clinic. I would trust any of my patients or family members with their otologic care by Dr. Lasak. Highly recommended.

Took my wife in and the staff and Dr were the most unprofessional people we have ever encountered…read more My wife has gone to doctors most of her life and this place was so bad she said she would never go back. One of the test's actually hurt her more than she was hurting when she went to see this doctor. She is still having residual pain from the test days later. Never have we heard of a doctors office that does more harm and refuses to listen to the patient. The I am god complex of this doctor and the staff is thick throughout the entire staff and facility. Avoid this office if you want to be treated and not harmed more. There are much better places to go. Finally, the staff stated we were supposed to be at the office early and our appointment was at 1 pm. They are closed doors locked from noon to 1 pm. Please tell me how to check in early when your closed. I guess I should have used my size twelve and convinced the door to open.

Right from the start horrible receptionist! Breanna lied about my appointment time and made me…read morearrive late. The blame was put on me twice the first time the GPS took me to the wrong side of the building which I understand so I rescheduled yet she told me to come back at 3:30pm from word of mouth. Upon arriving at 3:25 pm she denied me AGAIN because suddenly the appointment was 3:15pm. How can I get care if they are playing with not only my time but my health! I couldn't even reach care from the doctor because of this!

Dr Hannah Lai is very caring and through. She cares about her patients.That is more than I can say…read moreabout more then the rest of the staff that work there. I am trying to get my husband re-establish with her as a patient and get the run around from Jessica that works there. She keeps on coming up with different reasons of why he can not get into see her. I think that this is very unprofessiona.And not very customer service friendly.

Although the staff were helpful and courteous We are Very disappointed in the product.. My elderly…read moremother spent 7000 on hearing aids last year between insurance and out of pocket and both aids have had to be sent in for repair. Now that our first year is over we were forced to buy a service policy in order to have them cleaned and serviced. Otherwise it would be 65 to clean and 145 to send in for repair even though they are still under warranty. This service plan starts at 99 per ear which doesn't include wax issues, another 29 per ear. 256 dollars a year for service. Spending that much on something should include at least one cleaning a year for life. I feel like this company is taking the elderly and disabled to the cleaners. Shame on you HG. we Upgraded the aids for background noise but still have a major issue even after being readjusted.

I was in urgent need of additional batteries for my hearing aids. Since I have gotten batteries…read morefrom WSU Speech and Hearing Clinic in the past, I called that office, but on the day I called, there was no-one in the office. (It was lunch-time. Since it is summer break I was afraid everyone was off for the summer and I would be unable to get more batteries!) I then called the Hearing Group.com hotline. Someone answered immediately, so I drove to their office on West Maple. I was able to get the batteries I NEEDED without delay! Thanks to that group I have plenty of batteries just when I need them! I am so grateful for the Hearing Group being available and gracious in responding with the necessary Hearing Aid batteries! I will use them again! Carol Overstake Wilson (retired SLP)

My 1st.visit was very good. My new Dr. Is pretty and Smart. Also was very personal and interested…read morein my needs of health

I went to the ER the morning of 11/20/2020 because I fell on my arm on 11/19/2020....to find out…read morethat I broke my elbow.....I was told to follow up with a certain orthopedic doctor by the ER doctor.......I called the ortho doc on 11/23/2020.....I was told that they don"t except my insurance....... So I called my insurance company so that they could tell me which orthopedic doc accepts my insurance.......The nice lady that I spoke with found an ortho doc for me but I needed a referral from my doctor......So she called 11/23/2020 (before noon) GraceMed Good Samaritan Clinic (the clinic that my husband, children, and I have gone to for the last few years) to have them call in a referral to the ortho doc that accepts my insurance........mind you my doc is out of the office until sometime in December and has been out of the office since September or October......my doc has not responded yet.....which I have no problem with.......she has her LIFE OUTSIDE OF BEING A DOCTOR!!!!!!!!!! BUT there is another doctor there that CAN CALL IN THE REFERRAL for me...........CATCH 22!!!!!!! I FIND OUT TODAY 11/24/2020 I have to make an appointment to see him IN ORDER FOR HIM /HER TO GIVE ME A REFERRAL........I HAVE BEEN TO MANY CLINICS AND DOCTORS OFFICES IN MY 42 YEARS OF LIFE.......I have NEVER needed to see another doctor at the same office if my doctor was out to get a referral for something like this.......I AM TRULY PISSED OFF!!!!!!! I was advised by my insurance company to fail a complaint with them and find a different doctor.......Don't get me wrong I LOVE MY DOCTOR (Dr. B) she is the BOMB!!!!!! I AM DONE WITH THIS PLACE!!!!!! I WILL BE MAKING THE NECESSARY PHONE CALLS I NEED TO MAKE CONCERNING THIS ISSUE!!!!!!! I have NEVER had ANY issues here!!!!!!

Generally a good experience for my husband, a patient here; however, the waiting room atmosphere is…read morelacking confidentiality in that patients and staff lack the proper sense to not share personal information in a public area. I didn't need to know someone's business concerning procedures and the like. Spare us the details.

UPDATE: I had a long discussion with Dr. Sandid's scheduler and cleared up our misunderstanding…read more With my demanding business schedule I always try to get my appointments well in advance and minimize any changes on my part. I have always had stellar service and this misunderstanding was an anomaly. Going forward, I will give the scheduler the benefit of the doubt and maintain an open line of communication to circumvent this recurring. Dr. Sandid's bedside manner and patient care is among the best I have ever experienced to include the Bethesda Naval Medical Center (where the President, Senators and Congressmen go) and the University of Kansas Medical Center that were previously my primary care medical facilities.