Stay away from this company - they botched our company's software conversion and they're unable to…read morecorrect it. They promised us a seamless transition and it has now been 3 weeks with very little resolved. Furthermore, their technical reps' take other calls' while they are on your call to prolong the length of the phone call thus increasing billable support hours. Aside from this catastrophic incident, in the past their support team has been 0 for 5 in solving random Great Plains issues (thats a .000 batting average). My advice would be to go with Professional GP Support company that actually knows the product and is able to give you professional service.

From the owner: Crestwood specializes in bringing full-feature ERP and CRM software to the mid-market. As a…read moreMicrosoft Dynamics and Acumatica Gold Partner, we offer a wide variety of options for your business. Whether you are looking for something to replace Quickbooks, are looking to upgrade your current Dynamics GP, SL or CRM software, or are just seeking some support and advice, Crestwood can help. We have a full suite of services to offer, from business process reviews to custom development and more. Our team is comprised of true experts, who enjoy what they do, and love helping customers work smarter, and more efficiently.

The Golden Tech Team has been so helpful with coming in and fixing issues we had with a previous…read moretech company. From customer service to technicians, everything is addressed in a prompt manner. I appreciate the small business feel that everything is taken to heart and they sincerely want your company to be successful.

My former employer used this firm as their IT service provider. I had my own IT issue and I used…read morethem as well. After all, I had a pleasant interaction and pleased with their work product at my former place of employment. We made an agreement for their services. and I would pay X amount; services were rendered, and I duly paid, albeit more than what we agreed to but I thought our relationship was professional and respectful, so I paid the additional amount that was never agreed to without quarrel. Two months subsequent to that, and after losing a lucrative contract with my former employer, I was issued an invoice nearly tripling the initial invoice which I paid on some fabricated charge. After months of trying to contact them to resolve this conundrum, they continue to issue alleged bills for work they performed which had been already paid. Bottom line, despite the good work and cordial relationship we had, this company will bill you after you have paid your invoice in full for additional work. Be careful should you contemplate using this company. You could become involved in their billing bonanza.