My pup seems to enjoy the staff and they have given me some reports here and there but the…read morecommunication could be better and more detailed. My pup only goes for daycare 1-2x a week. Overall I really like that I can book day of. It's in a convenient location on my commute so it works well. Not the best smell walking into the lobby but not too surprising considering how many pups walk in and out each day. I don't have any major concerns and I trust they care for my pup well. The staff is friendly. I book on their app so it's very convenient.

Wonderful experience! My second time using a boarding facility and I can see my dog was so much…read morehappier with this one than the first time (first time was a different place entirely). Everyone was helpful and treated our pup great!

We are so grateful to have found Pawsome Pets! Elisa is a true animal lover through and through,…read moreand we never have to worry when she is watching our kitty and two dogs. She knows so much about animals and always goes above and beyond to keep them happy and healthy. Plus, we love the daily updates from her

This service was absolutely wonderful!…read more They were so sweet and very easy to talk to as we had multiple lovely conversations as they cleaned! Their love for animals made me so happy as well as their cleaning products being pet friendly which is something not everyone thinks about but it's very important for your fur babies! Our house after the deep clean was sparkling clean! I could almost see my reflection on our kitchen counters (which is cleaner now then when we bought the house). I did not realise how bad our sink was until they cleaned it and it looks brand new we were both so shocked!! Having a 75lb lab/collie mix he sheds alot of fur.....I mean...alot. even with just my hands I pick up a handful because he runs around house alot and it sheds off in his room. The family room(with dark purple couch in images) is my dogs room which ends up by the end if week being covered in fur and they were able to clean it up amazingly! They knew that my boyfriends family is coming to stay from states away for the holidays and their all allergic to cats. I have a cat that loves being on couch. Knowing that, they took every single cushion off and vacuumed all over and inbetween every crack of couch to get rid of the fur I appreciate it so so much! (We have a 9 seat sectional) I definitely recommend them! You wont regret it, it feels like I'm in a whole new house

The Dapper Dog is simply the best! Our dog, Duo, loves visiting for her appointments. The customer…read moreservice is phenomenal. They always go above and beyond while giving the fur babies so much love. I always feel comfortable leaving Duo knowing she is safe and well cared for there. It's so much fun seeing her excitement when picking her up too. They do great work! Thank you Dapper Dog!

worst care by owner ( tom) alone. do not take or rely on this clinic for care unless you plan on…read morespending thousands of dollars, for a no call, promised by owners wife. and to add youv've been a client for almost 12 years. spent thousands of dollars, to be told they won't see you or your beloved pets again. deplorable!! if you have to make the horrid choice to euthanize 2 puppers, mocked by all staff i spoke too, and i attend the same church with the owner and family. if your wife can't keep her word, how is that my fault tom? real lutheran!!..... i have spent amazing amounts of money there, and had a 40 minute drive to be "local", as a parishioner. lots are "thrilled" with the care there. hint: none of my dogs would take a treat from tom, but one, once. speaks volumes! i know staff that have left for horrid reasons. shame on you tea vet clinic, tom renchler & your precious wife. can't wait to get better and see you in church!

I took my cat to get her bladder looked at to see if it was UTI or stones in the bladder. I was…read morewaiting in the room for over 30 minutes. The tech finally came in and acted like a used car salesman trying to upsell a blood work panel, which was unnecessary; when I declined, she just took my cat and walked out the door. I was not allowed to be present for the physical exam. I didn't see the veterinarian until after all the work was done. When the vet finally came in, she did not have any clue what breed my cat was, said they did not do the blood work, said she needed surgery and did not offer her any pain meds or anything. When I went to check out, the front desk gal was so rude and never answered my questions. They just told me about the dates when they had an opening for surgery, which I had to set up that day. I called Tea Clinic to cancel my appointment - Bonnie was the rudest person ever. It was like she was mad that I was going somewhere else, and when I asked her why I was charged for the pre-surgical blood work that never happened, she said she was just at the front desk today and had no idea, then put me on hold. When I asked her to transfer the x-ray and other documents they had for my cat, she rudely said, "If they want them, they have to call us." Which made no sense when they transferred it all over to my current vet. I will not go to a clinic for my animals if they want to lie about a blood work that never happened, don't offer my cat any pain meds when Dr. Ray said she was in pain, etc. All they look at is the $$$ they can take from people, and if the vet, Dr. Andrea Ray, had no clue of my cat's breed, why on God's green earth do you think I would trust you with her? She is my family, not a toy! They are the rudest vet clinic I have ever seen and don't care what you want to be done. They do what they feel and know you must pay for it. The entire staff needs to take a course on loving animals and respecting their owners. I highly recommend Sioux Falls clinics for much cheaper and better care. People have bad days, but when you are at work, don't take it out on a customer who wants what is best for their animals!

Lacy's is the BEST! Our dog is always happy to go and comes back groomed and looking great.read more

Geena is the best! She does both of our dogs and works on our 16 y/o Poochon that's deaf and blind…read more He gets scared , but she does what she can for him. Very caring!

Gina is the best! Charlotte (my shih tzu) is always happy to get groomed here. She prances around…read moreas soon as I pick her up. The bandanas are so cute!

Prices have more than doubled in the last year!!…read more I was quoted one price, once when I made the appointment and again when I was in the waiting room prior to being escorted to the exam room. When I went to check out, it was $15 more than quoted. I was never apprised of any increase during the exam exam. The charge for the exam was $35 and the only thing I could see for the exam part was she listened to his heart. The charge for getting his teeth cleaned was $400.+ . Last year the cost was $169. The office is ghetto and overpriced. No way could I recommend them. I see zero-tolerance signs everywhere. I'm not alone in being disgusted with the new ownership! Dr. Williams you are sorely missed!!

I am both sad and frustrated that I found myself here today to let people know that I would highly…read morenot recommend taking your animals to this clinic. Normally, I would not take the time to do something like this; but because it happened to my animal, I want to do my part to ensure no other animal is treated the way mine was. I took my dog in to get his teeth cleaned on 7/11/22. I've taken him here a few times to get it done with no issues in the past. I was not given any kind of information up front such as if I wanted them to call me if something went wrong (which other veterinarian clinics do so they can make sure they are appropriately treating their animals by their clients wishes) so in my head nothing could possibly go wrong. When I came to pick my dog up, I was told "he did great, we only had to take out 8 of his teeth". Only??? I was immediately confused because they had told me his teeth looked better this year than they had last year. I asked if they had to extract them. They said "no, but they were wiggly when we were cleaning them so we plucked at one and it fell out". This was a huge shock for a pet parent who is under the assumption that they are dropping off and picking up their pet with a new fresh smile and absolutely nothing else. Let me be clear; had they called and asked if me if it was okay and I knew it would be better for my animal, I would have made a judgment call at that time. However; they denied my right as a pet owner to make decisions on behalf of my pet. My frustration for the situation is due to the staff not having the decency to think we should probably call her because this is pretty extreme for a pet to lose 8 teeth in one visit. This situation has truly made me question the ethics of this business. I went back on 7/12/22 to get an answer as to why I was not contacted and their response was "Dr. Williams said we only reach out if you request us to during the cleaning and find issues". So you mean to tell me, if I took a kid to the dentist and didn't request that they call me if an issue came up they have the authority to just pull their teeth as they see fit? No you don't because it's unethical. I have called 6 different vet clinics at this point and their standard protocol they stated is to ask up front when you arrive if you want them to just remove teeth if it comes to that or if they want you to be called first and notified so you can make the decision as their pet owner. As that's how it should be - pet owners have the right to make their own decisions for their animals and that decision was actually stripped from me and made on my behalf without my consent. The worst part of it is when I was being told what happened, it was conveyed that it wasn't a big deal but to me, but that is a big deal. That's an adjustment for my pet and myself. I called to try and talk to the vet after I left the clinic originally on 7/11 about the situation and when I brought up not being notified and how it might be in the pet owners best interest that they should ask upfront going forward so they can honor pet owners choices, Dr. Williams actually stated "yeah it's just unfortunate". To top it off, when I went back on 7/12 to speak with them, Dr. Williams didn't have the decency to come and speak to me, but had to relay the information around my concerns through a vet tech. Where is the bedside manner? Because it's not there. I'm beyond disappointed in this clinic and will never come back again due to the lack of compassion, empathy, communication, lack of trust, or care for the animal's owner and their choices.

I haven't had to use emergency vet lately. but in the past when I have the staff and Dr have all…read morebeen great, very helpful and comforting.