I've been coming here for more than 12 years. They have a great variety of pups and kittens for…read moresale. I originally bought my 12yr old Shiatsu from here and have no complaints. The boarding kennels are very clean, well looked after and at a decent price. I've board my dog here from as little as 2 days to 19 days and never had a problem. They have a great selection of fish.I've had my dog trimmed here more than 50 times and they do a great job! My biggest complaint...and its been an issue ever since I stared to use the boarding services. With the amount of animals boarded they somehow need to open just the boarding drop off/pickup times. The weekend hours are especially short and the limited hours have caused us to change departure and arrival times from being away for work or vacation. A good example; I've arrived back in town at 6pm on a Sunday to find they close at 5pm, so my dog sits there until 6pm the next night..with work the next day its the only available time to pick the dog up and another days boarding. I've even had to adjust flights so I can get there when they open to drop the dog off and get to the airport as quickly as possible to make my flight. I'm not sure making a separate entrance with after hours pickup is the solution but I would have paid $10+ to pick up/drop off my dog a few hours either side.

I recently had my golden doodle bathed and groomed here. When she came home, she had severe clipper…read moreburn on her rear which became red and irritated. The dog was constantly licking and annoyed by it and it was down to raw skin. She also has a cut on her ear edge. This is inexcusable. They indicated she behaved herself during the process so it wasn't behavior related. I cannot recommend this place or take my dog back. My dog deserves better.

Took a last minute trip to Sioux Falls over the Christmas holiday, Precious Pets was able to make…read moreroom for our puppy so he could have a good time while we were out sightseeing. The staff was very informative in emails prior to our arrival. We were greeted by very friendly staff each day we dropped Bruce off, we even received a report card letting us know how his first day went. He came home happy and exhausted every evening! Would definitely recommend them for your pets!!

The groomer left cotton balls in the ears of our dog that were packed in so far we did not notice…read moreuntil after a few days our dog was blinking his eyes and started working the cotton from his ears. We made several vet visits, ER visit, and until now we are dealing with many issues. We also had to get a CT scan, MRI, bloodwork, and several medications. To have a super healthy certified therapy dog go through this is ridiculous. Would not recommend this place to anyone.

Lacy's is the BEST! Our dog is always happy to go and comes back groomed and looking great.read more

From the owner: With over 25 years of professional animal care and grooming we strive to provide the ultimate care…read morefor your four legged best friend. From grooming to daycare and boarding we want the best for each dog in our facility. Your dog will never be just a number here, they will receive the undivided love and attention that they deserve. We keep our daycare groups to smaller numbers to ensure the safety of your pet. Our grooming is top notch and we have the prettiest dogs strut out our door! Give us a call for all of your grooming, daycare and boarding needs!

When I had boxers we used Hidden Paradise to board them when we went out of own. The only thing we…read morebrought with us was some dog food. The minute we pulled into the parking lot they went nuts. They ran straight to the door, leash and all, we opened it and they went into the office and to the gate that led to the kennels. I don't know exactly why they liked it so much, but they sure did. I miss my boxers terribly, but I now weigh a lot less and so when the last one died of old age, I got a chewing which can come along. Helga Szameit

We did not have a good experience here at Hidden Paradise and would NOT recommend to our friends or…read morefamily. Our dog was in his care when we were out of state and was lost for 3 days before we were able to fly home and (thankfully) locate him. The owner commented here that he couldn't find my name on the booking but it was under my husband's name and I would have hoped he would have remembered my dog as he was very much aware of the situation and we had "lost" photos of him all over the city. Shame.

Our dog has been boarded here multiple times and actually doesn't mind staying here. Colin takes…read moregreat care of the dogs and his facility is clean with private dog runs so the animals aren't stuck in a cage. We are pleased to have found this business because previously when we were dropping the dog off she would just shake. Not anymore. She likes Colin and we feel good that she gets such excellent care.

From the owner: We have a smaller facility with only 12 kennels. This makes for a calm, relaxed environment. Your…read moredog will get to enjoy outside access via dog door and be allowed to play in the fenced in area multiple times per day. Each dog will get the individual attention they deserve.

Took my two dogs in to see vet, Emily Tschida. We needed to update some vaccines. One of my dogs…read morewas quite reactive during the visit and Emily was able to create a plan to provide medications to lower my dogs anxiety to provide her vaccines at a later visit. I was also able to get some information for local trainers while I was in. With the dog that we were able to check up, she was thorough in asking about any changes or concerns as well as asking questions about breed-specific issues and provided me with some great education on what to look out for! I am so appreciative of the whole staff!

We re new to town since had to establish care! They got us in conveniently at the end of the day on…read morea Friday because my pup needed a vaccine before getting to go to daycare at another place. The attention to my pup was great, the doctor was compassionate and patient. Efficient as well, they sent the vaccine verification straight over to the daycare!! Made it so easy. Highly recommend

Came to pick up our dog - nobody was here. Now I have to pay for an extra 16 hours. Nobody was at…read morethe kennel for 3 hours. Not good experience

I can't thank this place enough, they have been so supportive of myself and my very large difficult…read moredog and her long-term boarding. She is shy and difficult and they have been nothing but nice and accommodating. We love this place and the owners and all of the staff have been kind and patient. I so grateful for them I can't even tell you!

My pup seems to enjoy the staff and they have given me some reports here and there but the…read morecommunication could be better and more detailed. My pup only goes for daycare 1-2x a week. Overall I really like that I can book day of. It's in a convenient location on my commute so it works well. Not the best smell walking into the lobby but not too surprising considering how many pups walk in and out each day. I don't have any major concerns and I trust they care for my pup well. The staff is friendly. I book on their app so it's very convenient.

Wonderful experience! My second time using a boarding facility and I can see my dog was so much…read morehappier with this one than the first time (first time was a different place entirely). Everyone was helpful and treated our pup great!