And let me add this, that I don't think any other bike shop here would do. Got a flat wheeled it…read morein today hoping they could fix it in a day or two. Nope they did it in 20 minutes on the spot. Are you serious!! The best. Thank you bike mavens at REI!!

Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a…read morehat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was nobody around. We went to the register, the lady admittedly said she didn't j ow how the Tilly hat adjusted. At $95.00, happy to get it, however, he wasn't quite comfortable with how to adjust it. We went back to loo, at others, I showed him another brand, it seemed easier for him to adjust. It was lighter fabric, covered his ears, and he was comfortable with it. We went to purchase it, the line had one register person and was 6 people deep. They finally called others to check people out. This helped. The store is pricey, no help and long wait at 10:45 am on a Wednesday. It offered no value that I couldn't get online next time. We could've easily ordered a few and returned what we didn't like. I love to support retail brick and mortar, but this experience does not provide a reason with no customer Service and a waste of time! The store was clean. That is a plus. Another plus, getting there at 10 a.m. when they open, parking is reasonable.

Cleveland Armory is truly the go-to place for guns and accessories in the Valley View area. Most…read morebigger gun stores pull the "what you see us what you get" line and refuse to order items that aren't in stock, but Cleveland Armory has helped me out twice and ordered things for me without any hesitation at all. Their level of service is much higher than the other corporate gun store down the road, and I am always happy to give Todd and his employees my business. Their prices are always good, and they make the whole purchasing process quick and painless every time.

There are nice people and have some guns for cheap. It is worthy of at-least passing by and seeing…read moreif they got something you want. Got my first Gun from them.

The customer service at this particular location is always exttemely poor, and unfortunately that's…read more99% of what the gun sales business is about. They have a pretty decent selection firearms and the range is pretty nice, but their ammo selection is greatly lacking, and they have an extremely limited selection of accessories, cases, less-lethal, and other misc items. Their customer service is absolutely horrendous. They almost never even greet customers coming into the store, and they often flat-out ignore you when you want to look at a gun. I have walked out in frustration numerous times because they've failed to show guns in a timely manner, and they've lost out on sales because of it. I understand that they don't pay their employees very well and it's not exactly the best job, but I still expect them to act professional and courteous. It's honestly pretty ridiculous. There's always like 5× the amount of employees working that there is customers in the store, but yet they still can't be bothered to help you. If it wasn't so close to me, I wouldn't go there, but unfortunately they're one of the closest gun stores around. Their prices are pretty decent on firearms, but that doesn't mean much if they stand there and stare at you rather than actually show you what you wanna look at. As much as I get irritated going to Cleveland Armory down the road due to the dog walking around their store, at least they'll make a sale rather than ignore you. It's really irritating, and I've given them quite a few chances to improve and come back dozens of times, but yet they never seem to get their act together. There's plenty of other gun stores and ranges nearby thst would be happy to have business, and I'd rather shop somewhere that actually values their customers.

My friend and I went into this establishment to purchase a gun. We did not get pass the front…read morelobby before we were accused of "strawing" learned this meant buying a gun for someone else. we went in with a flyer from his store for one of their guns that was on sale he snatched the paper and proceeded to ask us to describe the gun on the paper that we were interested in. we tried to explain that we were not sure which gun would be a fit until she held it to see if she was comfortable, he would let us look at any guns and was very rude about it. If that was not racially profiling us, yes we are black and are women. I was the one who recommended this establishment with deep regret. I asked around and several people also experienced bad behavior towards them. will never go anywhere near this place again.

Tim did a great job installing my site mount! Timely and at a fair price! Any future work I have a…read moreon any of my guns will go to him!!

Tim added a rail to my sons model 500 Mossberg 20 gauge. A job well done at an affordable price…read more He has a nice shop... Will likely buy a gun or two from him in the future!

Absolute hack .drilled completely through the barrel of my pristine pedersoli 1874 sharps creedmoor…read morenow I have hole in my 3 thousand dollar gun avoid this butcher at all costs

From the owner: We provide professional Gunsmithing services. We also sell and Manufacture Firearms.read more

We requested a 4 hour charter for walleye fishing. Tim and Adam were very professional. They were…read morewell equipped with all the modern fishing equipment. They brought us to a great place for trolling. We had a lot of one on one tutoring. We both caught our limit of walleye. We had a great time and i consider the experience well worth the money.

From the owner: North Coast Fishing Company premier Lake Erie fishing charter and marine detailing services. read more