You can ask anyone, and they'll tell you how much I LOVE Kung fu tea. This was the first time trying this location and from the exterior, it looks fairly new and fresh and it is clean inside. It is combined with a Honeymoon Desserts, with Kung fu tea on the right. After my experience today, I will definitely not be coming back.
The drinks were standard, but DAMN, the people working here are nothing short of just plain miserable. I wasn't sure if she just had some sort of hate against me because as soon as I walked in, this girl was annoyed. No hi, no nothing and I could barely hear her mumbling. But then, she treated all the customers walking in after me with the same poor attitude.
There are way too many bubble tea places in the GTA with amazing customer service and at the very least, staff who say hello to their customers, to have me coming back here and giving them more business. Upon reading more reviews, it seems like this location has been noted to have bad customer service and I'm clearly not the only one who's experienced it.
Side note - I used a reward for one of my drinks and she charged me for the one topping (pearl), which they've never done at any other location.
Do yourself a favour and avoid this place. read more