This place is sooo much better than GNC. I went in to get an energy supplement for the latter end…read moreof the workday. They had a lot of stuff to choose from. Spoke with the owner, he was very knowledgeable about all the products he has in the store. He helped me get exactly what I needed. This place is a great family owned business. Really good customer service. I'm definitely coming here in the future to get all my work out supplements.

Hands down the best nutrition/supplement store in the Charlotte area. The owner/manager is very…read moreknowledgeable and I trust his thoughts and recommendations. If you are looking for the best stuff at the best prices then you need to be shopping here. I will never go anywhere else!

Planet Supplements has great selection and customer service. I have visited several times during…read moremy weekend pilgrimage to IKEA and the staff is always knowledgeable and helpful assisting me. What really sets Planet Supplements apart is the extra information that I get on every visit which is helpful because I'm still kinda new to the supplement game. I wouldn't hesitate to recommend this store not only for the customer service, but the convenience as well. Extra bonus: They are located right next to a Harris Teeter so you can swing by after getting groceries!

Items were labeled with the wrong price! When asking for a refund Novi's store clerk (left alone)…read morewithout knowing how to do a refund!!! TRAIN YOUR PEOPLE IF YOU ARE GOING TO LEAVE THEM IN THE STORE ALONE !!!

Good quality products. Great atmosphere. Budtender was very knowledgeable and helpful. We will be…read moregoing back soon to vibe.

Arrived at 10:15 on Saturday 3/1 and the door is locked. No sign. Tried to call and no one answered.read more

Great personalized customer service. Manager really knows the products and how to stack for my…read morepersonal needs.

Why more people don't know about this place is baffling to me, so here I am spreading the good…read moreword. This place is most def a hidden gem, and such a fun and chill tea experience. I love me a lil cbd in my life, cause why not take the edge off right? There are tons of flavors in jars lined up against the wall to choose from, and the server was just awesome, and educated us on the effects of it via tea form. Such a cool experience I will definitely be back in the future!

This was a great hidden gem! I was in love with the loose leaf tea and relaxing decor! I even found…read moresome clear quartz jewelry that caught my eye! I was glad that I had stopped by!

Better customer service, was originally going too vitamin shop, but they were closed ,but I took a…read morechance too see if gnc was open and it was . I walked in saw a man I believe on his phone, usually when I've visited their they greet you ... all I heard was crickets... minutes later still nothing... so I said out loud ... Welcome in ..,, then the male said can I help you with something... I said you want me too be honest , he said yes ... I said when I walked in you had nothing too say so I thought maybe you didn't want too help me he said I just asked can I help you ... I said I'll try too find it ... when I left I asked his name ... now he sitting on the counter eating something He said Dean ... I said have a good day He said Yep!!!! Customer service is not customer service anymore He needs too be reprimanded far as his customer service skills ... if he doesn't want too work their don't take it out on people who shop their, maybe he was having a mental day due too it being Easter and he was working, I don't know but he wasn't very welcoming by far.. but I do hope his mental gets better or whatever he was going through..... fyi... I tried calling back up their, he answered... I told him I just left from up their and I was the lady who he just talked too ... I asked why when I entered in your store you were cold towards me, he hung up the phone ... that's not good customer service at all

Used to have 0 complaints, now every time I go they are "on break". Get more workers. Also dont…read moreever go on a subscription with these people I asked them to cancel it, they said they did, and I still got billed. I tried to call to clear this up and they wouldn't answer. I went in person a few days later and they are of course "on break"

The staff is always friendly here. I love that I can get my gum and other items that no one else…read moresells in my city!!! So grateful!! Check them out! Oh by the way, they have a customer rewards program, sign up, it's free!

Came too the location after work because I work near ... purchased some items ... the guy rung up…read morethe merchandise it came too 92 dollars and some change .. I asked if he taken the discounts off he said their weren't any ... I said the signs are in front of them and it says they are ... he goes to look and says I'll be back he comes back with a lady who says they are expired signs ... why would you have signs up that are expired... that's very misleading for the customers ..: bad service ..I will continue to shop where I'm welcomed

The customer service is top notch. Every visit Keyara has helped me and she knows her stuff. I have…read morenever been disappointed with her recommendations. The selection is more than enough but not overwhelming. The price is also very reasonable considering the excellent quality.

Very helpful and polite. The gentleman that helped me was able to find me something similar to…read morewhat I normally used

I used to love shopping here and then I eventually started working here. Unfortunately, the…read moremanagement style is incompetent. They don't care about the employees, don't allow water to be drank on the sales floor, no breaks, awful pay ( they lie about what you'll make with commission and base pay), and it's an awful work environment. truly a shame and a waste of what could be an amazing concept. definitely don't work here if you want to be treated like a person

They sent mailer coupons. New location with web orders or in-store shopping. Bit pricey but at…read moreleast they offer deals.

Great smoke shop , prices are unbeatable the vibes are immaculate. Very nice people , even though…read moreevery time i go in there some one new behind the counter they are always so nice !!

Solid smoke shop with just about everything you need. The perk is that they're open late, which…read morenone of the others in the area are. That being said, they are a little overpriced. I'd say I pay about 10% more there for the same products as infinity's end or high life. Overall it's a decent spot