My LL uses these guys . I don't know if he pays as he goes or has a service contract with them, nor…read moredo I care. Whatever the case , they are obviously incompetent. I've just had my third service call in a month after multiple cold nights without heat. It took three visits for the last joker to order parts....which apparently take days to get.... IF YOU WANT PROFESSIONAL SERVICE THAT GETS IT DONE I SUGGEST YOU GO ELSEWHERE. YOU HAVE BEEN WARNED

We called for a check on our noisy furnace. The office gave us an appointment for Monday, but then…read morewe got the opportunity to move the visit up by 4 days. Rich, the service man, was great. Told us about the furnace issues and didn't try to up-sell us with repairs we could do without after we decided this was the time to replace the unit. The report on the service call was very professional and complete. Josh was quick to reach out and make an appointment to come meet with us. Very Happy.

Steve and his crew went above and beyond doing a great job on my driveway. Great customer service…read moretoo. I highly recommend them.

A great company, i have used this company for as long as I had a garage door in my house. When I…read morecall them, an appointment is scheduled and they do a great job!

Thanks again to Gwen, Morgan and especially Tanner for a speedy spring replacement for our garage…read moredoor. Anytime we get a same day service that is always a plus. And thank you Tanner for explaining about different parts related to the door openers.

Smooth experience (pun intended). This place was recommended by the cabinet contractor for our…read morekitchen. They have certain days they come to the LaCrosse area. Perfect communication. I called, they called back. I had a minor question on a day they weren't there, left a message, and got a call back the next day they were in the office. Ideal timeliness. They showed up on the day and during the timeframe they said they would for the measurement and installation. They also informed me of a concern with the cabinet design. Much appreciated! I understood the issue and ordered a slightly different cabinet.

I had a new garage door installed this week, so happy. The quality and install is perfect. The…read moreinstaller even untangled my American flag hanging next to my garage door, the little things are noticed.

Had them come look at my door. One guy was there for less than an hour and didn't seem to know much…read moreand said he'd have to talk to his boss. i received a quote totaling just under $3000 to repair it.. I then received a bill for the visit for $320.00. This is ridiculous!!! I paid them under protest!

Wow. Just wow. Russell Zimmerman has serious issues and Imma pray for him…read more Last week, my husband and I stopped in to Nationwide based on a recommendation from our contractor. We already had flooring in mind and they had the exact style we wanted. The store is incredibly small so the 3 customers in the store working with salespeople made me feel like a sardine stuffed in an undersized tin can. Anywho...one of the salespeople found a moment and really that's all we needed her for since we knew exactly what we wanted. We showed her what it was and asked for a quick estimate based on the overall area of our kitchen (which is obviously an overshot based on cabinets and whatnot). She gave us the estimate and set up a time to come out and do exact measurement for a more accurate quote. Great. The gal showed up for the measurements, took them and was on her way in a timely manner. 5 days later we received the email with the estimate based upon her measurements. As I'm looking over the estimate I see that it's higher than the original "over-estimate" based on the total area. I also see her original note says the price is 6.50/sf and the new "official" estimate now has a price of 7.75/sf. Naturally I reply to the email questioning this information and asking for an explanation for the discrepancy. I wondered if I was dealing with inexperience, a con job or just a lack of communication. Wellllll...moments after sending my reply email, I get a call from Russ, who introduces himself as the owner. Great! I am about to get an intelligent explanation and gain some understanding! No. Not at all. Russ straight up just started demeaning me, asking me "How long have you professionally installed flooring?" What?! I immediately put him on speaker phone (since I couldn't finish a sentence) so my husband could hear this man. We stared at each other, eyes and mouths wide open. He literally went on and on, around and around, basically saying the same thing again and again and yet not explaining the discrepancy. Within 2 sentences of my call, I absolutely knew we would NEVER give our business to this company. He may be used to scamming innocent unknowing folks, but I am not one to take it without question lying down. No Sir. Not today or any day Russell Zimmerman. I have kept my personal opinions on Holly (the lady that helped us) out of this thus far, but from meeting her in the store I had doubts on her experience and I felt uneasy about her knowledge (or lack thereof). My husband and I both wondered after our initial meeting in the store if she had been drinking...seriously...she reeked of booze, but I was willing to shrug that off and told myself maybe she was chewing some weird gum that was causing the smell. But either way, she did not leave me feeling confident or sure of any part of the situation. I honestly wondered if she even knew how to measure. I guess my intuition was spot on and I should have moved on after 1st walking into that store. Anyways...I wish you luck should you choose to give these folks your hard-earned money. At the very least, check your numbers. All my best to all of you. God bless.

I have been to this store countless times to take samples home and find the right tile because I am…read moresuper indecisive, and every time I go there, they are very welcoming and very cool with customers taking samples home. We felt really good about doing business with them. Would highly recommend them!

Bought carpeting for three areas of our home; upstairs, master bedroom and basement. The first…read moreinstallation date was pushed back because of a scheduling mistake. When the installer did show up, he only had enough carpet for the upstairs and master bedroom. This was a Tuesday. We were told the carpet missed the shipment and would be in on Thursday but no one was available to install it until the following Monday. Monday comes and the installer comes but does not have enough of the carpet so we have to wait another four days to get the last two stairs and landing installed. I voiced my frustration with the Wausau manager and told him that they were losing customers from all of this and he said quote "that really makes me want to bend over backwards for you when you're throwing that at me." Being a manager, I assumed he was being genuine but was quickly told by himself that he was being sarcastic. Very inappropriate customer service skills for management. Price was great. Installation was great. Management is terrible, so hopefully you don't need to speak with them. I did speak with corporate about this manager and they were extremely helpful. It just shouldn't have gotten that far.

DING DING DING!! WE FINALLY HAVE A WINNER! This is the place my husband and I decided on to buy and…read moreinstall our new flooring. They were actually NICE to us compared to the other flooring stores. LOL But yeah, they said they could get pretty much anything we wanted and if we found it cheaper somewhere else..they would beat it! Jason was the Sales guy that helped us and he actually went to Menards on his own time to find out exactly what we were looking for and the price! GO HERE!! They will treat you with respect!

I love this store! I am always greeted with a smile and the employees go out of their way to be…read morehelpful. I even had them come to house to give me paint ideas. Since I am not a professional painter, I don't buy huge quantities of paint. This doesn't effect the level of service I am given at all. Something that can't be said for all paint stores. As if their high level of customer service isn't enough to keep me coming back, I love the paint that they sell. Goes on perfectly and even years after painting still looks great. I have repainted the interior of our whole house and never have had a problem with any of the colors I have used. They can even match colors of random paint chips you bring in. Overall, definitely my go to paint store in the Eau Claire area. Thanks Ted and Loren!

I had these guys stain my windows at my cabin this past season so I contacted them to get me a…read morequote to stain my windows and repaint our living room and bedroom. The scheduled meeting was at 7:30 this morning. I took off work which I usually head in about 5am. At 7:50 I make a call to find out where the guy was who was going to look at the project. I was told he had to run to the office early this morning and is on the phone right now. .......... Soooo my time is not worth anything? If a person forgot the appointment I can understand. But I was told differently and as I hung up on them I heard him asking if they could reschedule. A little late for that. Very inconsiderate. I'll be going another direction.