Poor communication around what needs to happen to get health care. Both of my prescriptions were…read moremajorly messed up and it was left up to me to figure out why the insurance wasn't paying for it. Health care is so confusing and expensive to be left to my own devices to tell them what they need to do is actually terrible. Will not be going back because of the admin side of things. The residents I saw were helpful and did a good job

Dishonest about being in network provider. Receptionist was rude. A waste of time and misleading.read more

man this doctor was horrible i've been trying to get injections for my mothers pain and he…read moreliterally is ignoring us and no one is of ANY help 0/10 don't recommend.

Became my #1 doctor to go to in Aurora. John D. McLaughlin is a kind and warm hearted man who put…read moremy heart @ ease when I was experiencing stress and anxiety of a possible Lymphoma that was growing underneath my arm. FIRST OFF, KATHY let my appointment slide a day earlier! Everyone was really nice and the coolest part was how Best kind hearted McLaughlin was. It was very hard to find his office: First off, the address on the YELP PAGE IS WRONG. The actual address is: 1421 S Potomac St. Aurora CO. 80012 Building 1421 BROWN BUILDING, Take an elevator to Suit #200 ! There is a parking lot available but with minimal parking unfortunately.

This is a wonderful practice. Brian Flickinger is extremely knowledgeable and has a warm and…read morenon-judgmental professional vibe The front desk staff is also super helpful and go above and beyond to help with your appointments etc. I highly recommend this practice.

Dr. Herron is a great doctor, a great man.. He's your best friend even if you've just met…read more He exudes chill vibes as well as "highly knowledgeable medical professional" vibes. He has always had an answer for every question I've asked. He knows what he's doing. He is exactly as confident as he should be. Dr. Herron is professional, respectful, and attentive to patient needs. He explains the range of available options and treatments with as much detail--or simplicity--as is appropriate for the situation. His explanations are neutral yet comprehensive, covering potential side effects, expected timelines, follow-up schedules, and cost considerations. I have always felt empowered to make informed decisions about my health based on the information and guidance he provides. At no time have I felt pressured into pursuing unnecessary or "add-on" services. I disagree with the negative reviews I've read here, and find them to be quite inappropriate. It makes sense that compounded services could produce better results; it can be expected for the price to go up. These are medical services, not McDoubles. The clinic's prices are fair. The staff provides a comfortable and relaxed environment. They may be a little giggly, but they're beautiful! Plus, they have great snacks. 5 stars. Make an appointment, see for yourself.

Dr. Jackie was one of the most amazing doctors I ever had. I had her for 25 years. I worked out of…read moretown 12 of those years and if I had a bladder infection or had a problem, I could call her and she'd find a Pharmacy in another town to help me out. She was such an amazing woman so many remedies for so many things love her old-fashioned. I love her sweaters. I just miss her. She was the best Doctor anyone could ever have. Thank you Jacqui for all the years you treated me love you.

Dr. Jackie will be missed. She really cared for her patience and always referred me out to the best…read moredoctors when I needed treatment that was out of her scope.

Alpine Family Practice has been the best choice we made in healthcare since our previous family…read moredoctor left his private practice for a corporate practice and then retired. Dr. Quinn has been solid for me and my husband over the past few years. He effectively communicates with each of us any issues or concerns. We are relatively healthy people, but those times we need to make an appointment, we are able to get onto their schedule in a reasonable timeframe. We also like that this is a practice is locally owned and managed and is not associated with big corporate healthcare companies.

Dr Quinn, is a great doctor. I have been in several extreme medical conditions, including a car…read moreaccident. He is always right there, professionally and personally, and someone I trust. I recommend Him

Worst care ever! Do not go here. Went to see PCP and was given prescriptions that were to be faxed…read morein on Thursday. Called pharmacy Friday morning and Monday still hadn't been received. Called PCP and asked since u have not called the scripts in yet . Would u call them in to Walmart. It is now late Monday evening and they still haven't received anything from Dr. kumar's office. I have been waiting on hold for over 10 minutes. This place needs to be closed if they can't provide quality healthcare. Horrible experience.

Horrible, horrible experience with Dr Kumar. I have been a patient at this practice for 18 months…read more I have, up until today only seen the nurse practitioners here who are wonderful, kind, listen and show empathy. Very important when treating patients. Today I had a follow up appointment which happened to be scheduled with Dr Kumar. This man is argumentative, dismissive, condescending and overall unhelpful. I'm recently finding this to be the norm with male Doctors, discrediting a woman's intelligence especially if they are deemed poor (Medicaid) and/or a women of color. Dr Kumar was so argumentative and disrespectful that I had to walk out mid appointment, leaving the office in tears. This is why so many women go untreated for conditions that can be life threatening, dealing with dismissive know it all doctors like Dr Kumar. It's a shame such good nurse practitioners are working under such a terrible doctor. I will never return to this office!

Starting going here last year. Was put onto semaglutine to assist with weight loss. Seems to be…read moreworking. The pharmacy has reached out 4 times to get an updated prescription, no response from the clinic. I have phoned, emailed, been promised the prescription would be filled. At this point I will have to restart the program. Just shocked this place would prescribe a program then refuse to continue the treatment. Will be filing complaints with regulators.

I have been going to Aurora Family for a very long time my doctor was Dr Patt after he retired my…read moredoctor is now Dr Kaczmarczyk took over his patients. The front desk people and the technician are very nice.

I've been coming here for a couple of years and to be honesty they been OK…read more But my recent experience have pushed me over the edge. I had to call 3 times to get them to approve lab work I needed. Two of the times front desk said they would call me. The my didn't I finally got in to do my work and they asked me what lab works I needed. YOU DON'T KNOW WHAT LABS I NEED? I've asked for them and they should be documented in my chart! Who brings a list of lab work they need to every blood draw? I've been trying to get these blood work drawn for 2 weeks! Tonya was the one who drew my blood and man, she threw me attitude It's ridiculous. I won't be coming back.

I recently had to switch to a new provider because my old doctor retired. Originally, upon looking…read moreat some of the reviews, I decided to go with Mile High Primary Care. I was seen by Dr Lewis for all of 5 minutes upon my initial evaluation, then asked to be seen again in 3 months for my physical. Medications I've been on previously i expected to be transferred over and refilled. The first refill I received was incorrect. When I asked Dr Lewis through the patient portal, he informed me that he needed my medical records from my previous doctor. I said no problem, wondering why I didn't obtain the required document during my initial visit. I went in that day and completed the release, giving it to the office manager. Close to a month later, there had not been any update so I called the front desk. Kayla told me that the office manager lost it and needed me to come back and complete another form. ARE YOU KIDDING ME! So much for HIPAA and my privacy. Update 1/4 at 7:37pm - Just when this trainwreck couldn't get any worse ... I just got off the phone with Dr Scott about a prescription that was never called in by Dr Lewis, who said i should go back to my old primary care doctor. UNBELIEVABLE! Too bad he retired last year. I will certainly be filing various complaints through the Department of Heath and Office for Civil Rights, State Board of Medical Examiners and seeking legal counsel.

I used to come to this clinic when I was younger, so I recently called to request my immunization…read morerecords. The woman who answered the phone, I believe it was Elizabeth Estrada, was extremely rude and unprofessional. She repeated things back to me in a condescending way, as if I was slow or didn't understand, which felt very disrespectful. Her tone was impolite and dismissive the entire time, and it made what should have been a simple request into a very uncomfortable interaction. It's disappointing, especially from a clinic I once trusted, to be treated with such little courtesy.

Everything needs improved from the front desk to the back! Officer manager is not a trained manager…read moreand has no degrees nor knowledge of how to run a practice. They don't care about the quality of the care and only care about the Money coming in.

I have never had anywhere near a bad experience here. These doctors and nurses and office staff…read moreare great. Sadly, insurance is a whole other ball game that medical offices have to deal with. I love that I can call in the morning and get worked in that day, if I cannot wait until the next day. Some folks seem to be blaming these doctors because they, the patients, seem to make poor choices with insurance. If you are here for an annual wellness check, don't be piggybacking 5 other things on top. You can call ahead of time and state that you need to be seen for these items along with your wellness check. The people leaving a negative review need to be looking in the mirror for the source of the problem. You don't make an appt, at a bank, with a loan officer, for a loan and then state you need to open 2 checking accounts, pay bills, secure an equity line and make 4 deposits and order checks. Get real folks.

I've been going to Ponderosa for over 20 years and have never had a bad experience. Dr. Lipnick is…read moregreat- knowledgeable, straight forward. I see a lot of negative reviews her, but my experience has always been positive.