Truly cared about their performance and customer. The service man was extremely knowledgeable and…read moreassisted me with all my questions and concerns. Full-service oil change was efficient. Another pro for me was their app that allows me to track my service history and oil change sticker from my phone.

The guys were fast and helpful, they didn't pressure me into getting upgraded service or extra…read morethings, they suggested I get my air filter changed and showed me the current one against a new one so I could see it for myself. Really really fast service!

I figured I would give the place a try since it seems to be under new ownership. I pull up in my…read morepickup truck to the one working lane. A guy comes out and I ask him "how much is an oil change?, and he says he'll tell me in a minute. He moves the orange cone blocking the entry and guides me in, after which he places the cone behind my truck and walks away, ignoring me. There is one small car ahead if me that they are working on. When it comes time for them to put oil in the car, a girl goes over to a stacked tank battery of interconnected pallet tanks and slowly fills a pitcher with whatever oil was in there from a spigot on the lowest tank. Filling the pitcher took her a full minute, after which she went back to the car they were working on and presumably put it in. They did much communicating with the 2 women that were sitting in the car, but after a good 15 minutes there was no indication that things were moving along, and the guy that blocked me in had still not come and answered my question of how much the oil change would be. I finally waved my arm out the window and got his attention, and he came over. "How much is an oil change going to cost?" I asked again. "About a hundred dollars for your truck." he replied. (And I'm sure that was for the cheap crap bulk oil.) "No thanks, let me out." I said, at which point he moved the cone, and I backed out having wasted about 20 minutes. When he dropped the cone back in the entrance, he dropped it with a "flourish" to demonstrate his disgust. My truck is a 2005 Silverado with the small gas V8. Keywords?: Understaffed, bad attitude, amateurish, overpriced, entitled.

These are some of the busiest hard working folks. There's not a time I go that the line isn't long…read more They with quickly and professionally. During the hot months, they come out to check on you to see if you need any water. This is the only place I take our vehicles too.

I was looking for a good place to get my oil changed here in Paris, and I have found it…read more First impressions were good. There was no wait on a Saturday and they meet me as soon as I drove up. While you wait on your car they also give you a free soft drink or water. They do all the normal things like check your ail filters, tire pressure, etc. Another service that was given was they vacuum out the car while they change your oil, which was awesome. They were nice and courteous while I was there and didn't try to take advantage of me by trying to convince me that my car needed all of these services that my car doesn't really need. For the first time guest they give you a $3 discount and with every oil change they give you a free car wash. Cons: The only one was that inspections are only offered on Tuesdays. I will definitely be going back.

With hubby having been career military we have lived in several states…read more Walmart's are all over so I've gotten my oil changed at several different Walmart stores. This store does not have anyone working outside to tag car no signs posted where you should park or leave your car. I go inside to a very disinterested employee who tells me I have to go move my car. Service took way longer than normal.

Sometimes my service is good, but it depends on who is working the counter. I really don't want…read moreany more service done there. The are not good at balancing tires there. I had one tire rebalanced are Tire City.

My husband was 50 miles away from home when his alternator quit. I went to Yelp to find someone…read morethat might be able to replace it. I read the reviews on Road Runner, it seemed they really cared about their customers so I gave them a call. They told me to have him bring it right in (amazingly his truck was still running). Even though they were busy, they met him when he arrived..determined it was indeed the alternator...replaced it and had him back on road in a very short time! We will absolutely use them for all our automotive needs!

I personally will never go there again. They will not…read moreexplain what might be wrong with your car, onçly that they can tell u when they look at it. But to get them to look at it I must make sure that I have enough money in the bank to pay for it.

Great service. Friendly folks. The work they did on our vehicle was fantastic and at a great…read moreprice. Go out of their way to make sure the work is done right. Will give them more of my business.

We own 2 F250 trucks and we had to replace the transmission on one and then a week later the…read moresuspension needed work on the other. Stephen's was extremely responsive and had the new transmission in and ready to go in less than a week. The suspension issue happened on the weekend and they answered my late night text AND let us tow the truck directly to their shop. They diagnosed the issues on each and called us ASAP to discuss the issue, price to fix, and timeframe before they started any work. I will continue to bring our trucks to this location.

I went to this new Jiffy Lube for an oil change. I'm not using Take 5 anymore due to quality…read moreissues there. The staff was super friendly, and the waiting room was very nice (appreciated the coffee!). I wasn't there long and my car was ready. Their price was better than other places and no up-sell. They also offer fluid top-offs between oil changes and other vehicle services. Will definitely return for all my future oil changes or other services and highly recommend to anyone else.

Great place to go! You can go to Brian's and be out of there in 10 minutes. The guys there are…read moresuper nice if you need oil changed or an Inspection go by today!

Best service in the country. These guys helped me w my car despite the fact that it was an Audi and…read morenot a car from their dealership. They gave me the best prices and the best service. I literally went back with different issues and they'd help every time. They're also super nice it's great.

I give 5 STARS for the sales department. They are outstanding. Great group a people and they are…read morededicated to finding a way to make a deal work for everyone. I wish I could give 0 STARS for the service department. I love being lied to, lied to, lied to, cheated, and lied to one more time for good measure. Total time wasted - 10 days without my vehicle on 4 seperate occasions. Problem fixed - NO, charged me for what should have been warranty work - YES. Took vehicle to a reputable dealer/service, they fixed the problem (WHICH WAS COMMONLY KNOWN ABOUT), didn't charge anything since it WAS warranty work and were super nice. James Hodge - I would fire that whole department and start over, because what you have right now - SUCKS. My business with your company is over for good. I would rather pay MSRP on my next vehicle than buy something or service something at this dealer. UPDATE: 2017: Nothing has changed. Wow.

My car wouldn't start (I'm a single female btw) so it was just up to me and some church friends…read moresuggested I use Jason so called a towing company and they towed it to him. I gave him all my info and he called me after it was there a couple of weeks and I was so excited to get my car back and I said so what was it the battery? NOPE!! Nothing is wrong with it but he ,without my knowledge, changed this and that to make my bill $500!?!? WHO DOES THAT?

This is the best place to have repairs done in Paris TX. They are very trustworthy and you know…read morethat is done right. The prices are fair for the work they do. I will always come here. They are great.