He was speedy for sure. The man was kind enough and came with all the equipment. Was quick to the…read morepoint. Service was of course as requested and he was in and out within 3 minutes. I would say that the cost being around $75 was not expected but I guess I don't know how much competitors charge. It was convenient that he took all payment forms though.

We just purchased our new home in Madison, and wanted to change the locks before moving in. Corey…read morequickly responded to my inquiry and had me scheduled the next day! Price was very reasonable, and was done in 40 minutes for 2 rekeys. Great job!

I purchased an automatic door from Capitol Locksmith. It is technically a closer from LCN. The…read morereliability of an automatic door depends on seasonal adjustments, binding, and the play. Mike (goes by Dino) taught me about all of these things, whereas the previous vendor did not. He stopped by multiple times to make sure the door wasn't sticking and to make sure the system was working as designed. Do not go with any other vendor. Call these folks immediately. The system is quiet, and it works really well, and the service is excellent. It is normal to need adjustments, and when you do, service matters. The cost is reportedly in the middle for automatic doors. As per policy, a complete assessment of your current and future needs is free at Capitol Locks and on-site, so you should get a bid. Full Disclosure: my door did stick once since the last repair. I used the technique they taught me to give the wooden door play, and it hasn't acted up since.

Keys - it's a have to do task and not a want to do, am I right?…read more Capital Lock is the contracted locksmith for my neighborhood association. I've been in the shop to gets keys made which takes the authorization of the property management. It's a whole thing but the staff here have been quickly responsive and helpful.

We had all three doors of our old, renovated house rekeyed when we moved in four years ago and were…read morehaving continuing issues with all of them. Finally, the front door broke making it impossible to unlock it from both inside and out. We called the company that originally installed the locks but found out they no longer service residential homes. However, they gave us a couple of recommendations, and we feel extremely fortunate that the Lock Doc was the first to get back to us. Bill came within 35 minutes to take a look at our problems and went right to work! Within an hour and a half, he had every lock working beautifully! We were impressed and amazed at the skill, expertise and knowledge Bill had and shared with us. In the end the big problem was the door strike plates all needed adjusting and no new locks were necessary! He was totally up front, honest and reasonably priced. Now we can lock the door with one finger....no tugging or holding the door in anymore! He made sure we understood that was how the lock is supposed to function, and if it doesn't to call him back right away so as to prevent further destruction of the lock. What a fantastic businessman and just a great guy! I highly recommend The Lock Doc if you're experiencing lock problems or just want new locks! Dawn Egan

I don't often need a locksmith but when I do I call The Lock Doc. I needed all 6 entry doors…read morerekeyed. This was done and couple of the door strike plates needied adjustments. He's knowledgable, thoroughly professional and reasonably priced. Truly a "first call" pro.

Great service, professional workman, who was fast and efficient. We would 100% recommend this…read morelocksmith business. ​

What kind of scumbag business doesn't return calls or texts after failing to show up for a…read morescheduled appointment? Oh thats right..These guys.

September 2019, I was visiting my brother in Madison when my key got stuck in the ignition. It was…read morealready evening, but they took care of it first thing the next morning. The whole ignition lock needed to be replaced, and it started raining while this was happening so when it was done they came and picked me up from the nearby coffee shop where I'd been waiting. They charged less than they might've out of sympathy for this happening while I was out of town. No lock problems since. Really nice people, smooth process, also there was a mild-mannered friendly dog! Would definitely recommend.

Always available when you need them. Been using this locksmith for 20 plus years. Dave is very…read moreknowledgeable and his wife and daughter are very kind. I couldn't turn my car off because key broke off in ignition and Dave got it turned off and made me new key. Thank you Dave

Joe was great! Our daughter lost her only set of keys and Joe went out that day... no tow, no…read moreproblems! He was delightful and so helpful to a college kid!

Great service, Bills is a full service key shop has all the everything in stock. They stand behind…read moretheir work and will remake any key at no charge. Staff is friendly and knowledgable. Good location in downtown Madison. You can schedule a service call for a price quote, prices are fair.

I was looking to make a couple of copies of a building access card; however, I called around and I…read moredidn't find anyone locally (in NYC no less) that was confident they could make a copy (no visible serial number on the card or places just didn't clone cards, only keys). After doing some research online, I download some apps like NFC Tools and NFC TagInfo but this was an RFID card. Eventually, I snapped a photo of the card, sent it to clone my key via email, and heard back within 1 business day that they could clone it via their mail in program. You get to select the form of the copy you get, and I selected a fob instead of a card. They processed the copy within a business day, so you could have your copy back relatively fast, even from across the country, depending on the speed of shipping you pay for. I would recommend this company and will almost certainly work with them again!

Very easy to do business with. If you have a fob or keycard you need copied, Clonemykey makes it…read morevery simple. The online ordering process (which I used) is really quick, or if you prefer you can send in your fob. My duplicated were made and shipped within a few days and work exactly as the original.

We lost power in our garage for some reason...so our garage door wouldn't open. We have an autistic…read moreson so we have a safety latch on our front door so we were also completely locked out of our house. Matt came within 30 min of me calling him on a Sunday afternoon and was happy to help brainstorm on how we could get into the garage. He figured out a way and got us in within like 20 min of being there! Price was very reasonable! I would use this company for ANY lock/key issues I may need in the future! To the owner of the business Matt is an asset to your company and you should be so thankful to have an employee such as him! Now days it's rare to find someone happy and willing to work!

Friendly, knowledgeable staff proving a customer focused service. Quality product at an affordable…read moreprice.

Jared was so easy to work with. Brought in a moped cylinder needing a key and got the most fair…read morequote and price in all of Dane county. Turn around was also super fast, appreciate the work!

We had to replace locks on three doors. Jared worked directly with our condo management company to…read moreobtain a master key. Each lock can be opened with our key or the master key. Perfect. He worked with our schedule to install the new locks promptly, and they work great. Very high level of professionalism, and very friendly. Thanks, Jared!