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    Copymaking services

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    11 years ago

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    UPS Customer Center

    UPS Customer Center

    (41 reviews)

    I've been here before a long time ago, but don't really frequent this location. I had to go here…read morethis time around because a package had shipped to my old address and the only way I could re-route it was to pick it up at the UPS Customer Center. Sending it to my new address would've cost $14! The company who I ordered from covered the $6 cost to have it sent here. I was given a 4 day window to pick up my package, and unfortunately I was going out of town that week. The tracking information said I could send someone else if they had a valid ID and a tracking number, so I asked my Mom to help me out. The hours online only said 9am-12pm and she was only available to go Wednesday morning, so she woke up early (for her) and went to go get my package. Unfortunately they would not let her get my package, and it was a really bad experience for her. She felt that they were mistreating her. She has a Spanish accent and she felt that they were being prejudice against her. I wasn't there to experience it, but I know my Mom has dealt with prejudice my whole life where I have witnessed it first hand. She was able to get them to extend the pick up date till Monday, so that I would be able to get the package. I went on Monday before they closed at noon. She let me know they were also open 5-8pm, but I didn't want to risk it. I actually still had my old driver's license with my previous address, so I used that for pick up and didn't tell them I don't live there anymore. Otherwise I would've had to provide a previous bill or some proof of residency at that address. I got my package no problem, and the guy who helped me was really nice. There were two other customers there who looked upset and were having a bad experience. The other woman working did not look like she was in a good mood. I can understand that this job is stressful, and with the different communications coming from the company through corporate and the actual in-person business, it must cause a lot of issues for both employees and customers alike. I told the guy what happened to my Mom and showed him the email with the tracking information that made me think she could do the pick up. He explained that the only time someone else can pick up your package is if they live at the address on the package and have proof of residency, or in my Mom's case since she owns the property she could show proof of ownership and grab the package. He said the only time this doesn't apply is when it's a package from Apple. I took some pictures of the signage in the store that has more info along with phone numbers you can call. Overall I can't give this place an entirely good review because of my Mom's experience and the miscommunications that seem to be very common. I hope that this review helps other customers so they don't get caught in a similar situation. Their hours are also attached in my photos for reference.

    I sent a review for the UPS Longwood, FL hub last Friday. We did not receive our overnight air, AM…read moredelivery last week. UPS shipped this priority package back to the sender. The sender shipped a replacement package yesterday via overnight air delivery by 10:30 AM. Of course, we did not receive it by 10:30. It is now 2:34 PM and we have not received it. The funny thing is I am not even surprised. I give this Longwood, FL hub props for one thing. They are the masters of hiding their phone number. It is impossible to contact them. Why does everybody not ship via Fed Ex??

    AlphaGraphics - Frosted window graphics

    AlphaGraphics

    (4 reviews)

    Wow so much to tell. I went to the store which was very nice looking. I needed over 1200 documents…read moreprinted. I was given a quote of .38 cents per page. I was told I would receive a proof later than afternoon to approve. The next afternoon ( not later that afternoon) I received the proof. I was told that there would be an extra fee of $200 to convert every to PDF. I was ok with that. I wish I would have been told that when I dropped everything off but again I was ok with it. I then received another quote that the job would be .20 cents per page more than my original quote. The reason given to me was that I didn't reach the minimum 1200 pages that I told them I needed. I was puzzled because I knew I had at least 1200 pages. So again I said ok. I received my documents and everything looked great. I then started going through everything and realized I was missing a lot of my documents (about 600). If you add everything up that was missing it comes up to the 1200 page minimum. So if you go back to the original quote I should receive all of my documents plus a refund since I now meet the minimum needed to receive .38 cents per page. I was then told that I needed to pay an extra $300 to receive my extra pages. I asked to speak to someone with authority and was basically told that I was given the wrong information up front. This whole ordeal has been nothing but a headache and I will certainly never use this company again. Buyer beware!!! Update: I've been dealing with Josh the owner. He explained to me that everything was a miscommunication on their end. Although he couldn't do anything for me on the past order he did give a deal on a future order. I'll change the rating to a 3 because I still feel I paid too much the first time but Josh is trying to make it right.

    It is always a pleasure doing business with Alphagraphics. Great Prices, & GREAT People!!read more

    The UPS Store

    The UPS Store

    (21 reviews)

    Anna was very thorough pleasant friendly Kind & Very Knowledgeable about the products & services…read moreoffered with -in the store . UPS Always meet all of my needs for office supplies & other services offered at your store . Always have Variety Of Choice / selections, Locations are convenient also hours of operation good too & Staff always friendly knowledgeable helpful efficient welcoming me into the store upon entering & value me as a customer. Store is always clean & well stock . I like the convenience of being able to self service & return my Amazon orders . Also Kudos to all of the employees & keep up the great works .

    Great service folks by Brother Brij Amin -he should be an example to be an UPS store franchise the…read morebest franchise in this town. Good value in the store January 10-17th 2026 week. Outstanding Brij Amin is the best entrepreneur in the Altamonte springs for the UPS Store. He should be a true example for a UPS Store how to run, how efficient he is... manage so well... Talks to the point, very concise and helpful. Today, January 17th, I had a wonderful experience with Manisha and Arifi... they were impressive. Excellent work ethics. 2024/2025 ...way back. longtime customer... from October 9th, 2023. Sebastian and Natasha are utterly amazing! Cares for good customer service Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"

    Kwixar - copyshops - Updated August 2026

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