Made a same day appointment for two hours later. Arrived on time and checked in. 20 minutes goes…read moreby and numerous patients start asking when it's their turn. Turns out this joint is running an hour behind and thinks it's ok to not let their patients know. To take schedule appointments knowing their running horribly late. No respect for people's time at all. The desk staff could care less and have horrible attitudes towards anyone who has the audacity to ask them questions.

I have been going to this place for years. Yes I agree on the receptions attitude really is…read morehorrible and she is lazy. But the doctor I go to is dr riyat, she is a great doctor and will look into the issue to try to find a solution. Yes the time it takes to see a doctor takes a while, but make an appointment it can be faster.

She is my family doctor last 20 years. She is very knowledgeable, takes time with her patients,…read moretries to explain the medical condition, causes and the treatment options. Dr. Brown is very good doctor and educator for her patients.

I would give them negative star if possible…read more Worst attitude receptionist sitting in health center who tries their best to make extra money. They ask you get to there more than once for one medical check, in order to make more money. After reviewing healthcare report with doctor and requesting a copy, they will charge you $1.5/piece of paper. A copy of your healthcare report could cause you 10+ bucks. It's brutal place to make dark-heart money. Lost credit to serve people.

Got referred to Dr. Tom Liu by my family doctor because my outer eyelid got inflamed previously…read more Had 2 appointments - the first was a vision check (this already makes no sense - why am I having a vision check for an inflamed eyelid??), and the second one was a consultation with the doctor. At the second appointment (I waited for 1.5 hours), I was "welcomed" by the doctor's extremely rude and impatient attitude throughout the 10 minutes while I was in his room. He used great force to push my eyelids in with his fingers to inspect the inside of my eyes. Although my eyelid had been already sensitive due to the previous inflammation, he didn't care whether or not he was hurting me, the patient, with his insensitivity. He also mocked my family doctor for prescribing antibiotics for me and how my family doctor was being "too conservative" when it could have gone away on its own with just warm compresses (he only sees how the eye is healed now, but previously the eyelid was drooping to the point where I can't even open my eyes - my family doctor made the right decision to prescribe me with the oral medications, and I'm forever glad that he did, or else it would have been so so much worse). This so-called "doctor" was extremely arrogant and ignorant. How could he make such bold and uneducated comments on another doctor without seeing first hand how bad the condition was back then for the patient. I also asked why he needs to check my vision when it's my eyelid that's inflamed. He answered impatiently and irritatedly that he needs to do that with every patient coming in since he's held accountable for them. But what does having an inflamed eyelid have anything to do with needing a vision check, and he did absolutely nothing to check on the eyelid itself or made any educated comments on the actual eye condition at all...I didn't wait more than a month (and 1.5 hours in the office) for an eye specialist to do a vision test for me and hear all of his nonsense. It was 10 minutes of unrelated, casual, and egoistic remarks. Unprofessional and unfitting as a medical professional - avoid at all costs.

Dr Hassan is the family doctor for my family for the past five years and I appreciate the quality…read moreof care he has give to my family in all this time. We are very satisfied with having him as our family physician.

I want to thank Dr Riaz-ul Hassan for the care he has shown me over the years he is great caring…read moredoctor​​​​. I also want to let him know how much I appreciate him for being my doctor thank you.

Try to call and ask whether they accept new patient, the receptionist was so rude,…read more Didn't even greet, and she just hang up the phone after I asked. "No, we are not...!" So rude.. feel sorry for their patient.

Dr Ping Tan is awesome! He was patient, thorough and very helpful. The front office staff were…read moregreat too and very accommodating n

I told the woman at the desk that I was in a rush to get antibiotics as a walk-in so I could go…read moreback to work and she noticeably made things move faster to get me in ASAP. Then the doctor was really kind and thorough. Good place !

Don't go to this doctor if you're not rich, or a man. He'll verbally and emotionally abuse you,…read morediagnose you wrong, told you that you either made up or caused your own illness, not take you seriously, etc. Can read the other reviews for more ideas. Unethical to the point where it's shocking he still has his license. This shortage of family doctors here is a serious problem. Let's not forget the ridiculously rude receptionist who treats you like another ant trying to bombard the door as you come in and wait for almost an hour to actually see the doctor (and get called fat using old standards). Not sure if he's just ignorant, arrogant, outdated, or loves money too much. Ah, maybe all? He needs to be reported.

He is my family doctor over 10 years. Dr. Sammy is the absolute good doctor! He always takes the…read moretime to listen and if he doesn't have the knowledge on hand he looks it up. He is helpful, patient, so thoughtful and caring.

Like many others, my doctor is excellent and when I see him or talk I have no complaints. However,…read moreas written by many others the front desk at the Steveston clinic is literally a waste of time. Last week I simply needed to get a renewal for prescription medicine...no luck. If the phone ever got answered, I'll media rely on hold , then click! Hung up. That's happened 3 more times since then. Furthermore, I was in the neighborhood and the clinic was open. I could see 2 receptionists talking together so standing by the locked glass door I called. Rang for five minutes and neither bothered to answer. This is not about short staffing. It's about incompetent front desk staff.

The doctor I spoke to was nice when I finally got to talk to him, but to actually get through to…read morethe clinic it is literally impossible. I tried calling at least a dozen times during business hours over the course of three days. When I finally got through I was immediately put on hold for 15 minutes before I was able to speak to the receptionist, then she answered and before I was able to finish a sentence she put me again on hold for another 9 minutes (total of 24 minutes).

The worse doctor visit ever in Canada. The doctor was very impatient to listen and always wanted to…read morerush to end the visit. His attitude is almost near to be rude and always question any descriptions of my symptoms. I know that his explanations were all not right for my situation. He could not care less and kept asking me to see my family doctor. The only reason I came to see this doctor was I could not book an appointment with my family doctor until nearly three weeks later. It is a terrible and frustrating experience and will never go back!

I went in with severe nerve pain and numb hands and he gave me an Advil and basically told me to…read moresuck it up. He was very rude, he shushed me and didn't allow me to explain how this even happened. The office was extremely messy and the waiting room was almost empty. Do not go see this doctor. Go to the ER before you see him. I was speaking to one of the other patients while I was waiting, and he even said that he wasn't the brightest. He made me feel like I was lying and that my pain was "silly", and two days later I am in the same pain.

Absolutely terrible office. Sandra is a nightmare to talk…read moreto. The doctors barely listen to you and they make you feel bad when you express your opinions. The appointments are too short and barely solve anything, leaving me feeling like I wasted my time. Very unprofessional people here at this location. This place is a joke. And funnily enough, most walk-in clinics operate better than this place does. This is people's health you're dealing with, if you're uncompassionate then this field isn't for you.. If you're compassionate and you work here, do better. What a terrible world we live in.

Doctor Bo is always a joy to deal with. He is a caring and knowledgable doctor. I am very impressed…read morewith how joyful and compassionate Sandra has become. She has become a great first contact person at the office. Thanks for all you both do for my family.