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    Kyle Rourke - State Farm Insurance Agent

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Kyle Rourke - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    4 years ago

    Helpful 2
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    Preferred Choice Insurance Agency - President

    Preferred Choice Insurance Agency

    (11 reviews)

    My car insurance was about to expire the next day, my current insurance raised the price in $500 so…read moreI wanted to check with Preferred Choice if they can give my a price for all my cars, and honestly I didn't know what to expect. I received a much lower insurance for the same coverage and an excellent, efficient and fast service from Christian. He was courteous and took the time to explain everything. I ended up switching my car insurance and my home owner insurance. This is an agency you can trust! Highly recommend them.

    I would give 0 stars if i could i been given the run around for months now and still no solution,…read moreignoring my calls and emails still waiting for my refund thats more than $1466.00(down paymenti had to pay in advanced)i took down my first review on yelp because i was gaslighted thinking that i would be insured and given my refund by now. This has been an ongoing issue since Feb 2025 this year very bad at communicating and even given a update or follow up on the situation. I DID EVERYTHING I WAS ASKED TO DO ON MY END. My insurance(integon) got cut off off the negligence of the company i would always send the letters and contact the agency when the insurance company would mail me letters and this couldnt be stayed on top of now my car is in the street with NO insurance at all and i been robbed for my money. My other option is paying them another downpayment for another insurance so i can be covered which is more than a thousand dollars but i dont want this issue happening once again so the money thats going to be refunded from the prior downpayment would go towards that but yet im still awaiting MY REFUND. I am not going to pay double to the company for nothing. Oh yea and on top of that i paid insurance for no reason which is paid in full on the website i have proof of so that's means i would be getting my downpayment back and MORE since i paid for no reason everything off because i have no insurance now that randomly cut off for months now.

    Geico

    Geico

    (10 reviews)

    Okay. Was excited, bought new car. Scheduled to pick up Saturday. Friday night as per dealer…read moreinstructions I let geico know I was changing insurance. They direct you to complete online. Actually it was quite easy to produce a new I'd card on vehicle I was purchasing. I was trading in my old car and had policy switched to new one. Saturday morning dealer called and said vehicle was not ready. A tree had fallen on car and they needed time to repair. I told them I did not want vehicle and cancelled sale. I went online to reinstate current vehicle and cancel new policy. and they raised my rate by 800 dollars. I was told that because I cancelled old vehicle I had to do new application and rate would be higher. All this took place within 12 hours. I had just paid full 6 month premium the month before. I called and talked to person. She told me next time you buy a car do not change insurance until you complete buy. Gee thanks. They want you to do everything online but give no advice. This is why you deal with a local experienced agent. They would not let this happen. Geoco wants you to do everything online like you are an experienced insurance agent. Almost criminal to be treated this way. Agent on phone was a joke. She said you are probably going to buy another car and it's no big deal. No I'm not going to buy another car I have changed my mind. Bigger joke was she tried to up sell my new policy like nothing happened. Really sad how geico wants you to do everything online. But when you need real customer service you are on your own.

    I have Zürich homeowners insurance through GEICO. I have made six phone calls so far to pay my bill…read morein full. I called to pay the bill in full, they only took one payment from me. I called back to correct their error and they told me I called too soon. it takes 96 hours to post payment. That brings us to Fourth of July, I asked are you sure you're open on Fourth of July? I was assured GEICO is always there for you. I called today, Fourth of July to correct the payment. They took my additional money to pay in full, but then said charged me seven dollars because it's two payments. I explained repeatedly. This was not my error. They told me to back. This will be the seventh phone call on Monday. Just to add to my aggravation, I said, why doesn't GEICO call me on Monday and I was told GEICO doesn't do callbacks.

    Kyle Rourke - State Farm Insurance Agent - homeinsurance - Updated August 2026

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