Bob has always been there for our family with regards to insurance needs. Well over a decade we've…read morebeen happy customers.

Bob Testa reached out last month to let me know about multi line discounts that my family would be…read moreeligible for if we added car insurance to our existing coverage. He was very helpful and communicative every step of the way. The transition was smooth and easy. And he helped us realize a huge savings in the process. I would highly recommend Bob and State Farm for any or all of your insurance needs!

She has been taking care of my small business insurance needs over many years and amount of support…read moreI've had from her is unmeasurable. Highly recommend !

For the first year of car insurance they gave me pretty good price, but when it came to 2nd year…read moreprice got too hight and Alla promised to make a search and switch me to a different one. One week passed, another, I tried to call and every time she was busy or out of town. I have no idea what was the issue but the service was sooo unprofessional and at the end like in a month when I got pissed off she said: just find another co, we are no longer willing to serve you. I was like: are you serious????? Such a waste of time. She just made me wait to get her commision which comes in a month, and then she didn't care nomore. Terrible experience. P.S.: in response to your comment: That could have be done in a few days, it doesn't take a month to do your job. And please don't pretend to be nice as of you didn't hang up on me on the phone saying I should find another company on my own.

I've been waiting a whole week for a home insurance quote. They don't even pick up the phones.read more

This place is horrible, they screwed up my policy and never return my calls. Have no idea what…read morethey're doing.

This company was highly recommended. When we purchased our home, we were not insured for several…read moreweeks because of the negligence of State Farm, they have mess in their office, nobody knows what they are doing, not the best start. We let it slide. I guess not everyone there is too competent. My name was misspelled, so when I asked to have it corrected was told , it takes 10 days. In the meantime dealership asked me to provide proof of insurance. Going back and forth 15-20 times in 2 days, they keep giving me run around. It takes 5 minutes for a human being to get it done, maybe a day for a monkey. It is second day. Nothing resolved, my money feeds them, I know they dont like to hear it, so Jessika Harrington instead of deescalating this situation, after I lost it, tells me I couldn't afford her ( didnt know State Farm agents solicit different services) I am very religious and married man btw, and you dont talk to your paying customer in this unprofessional manner. Update, after mentioning that I'm going to write a Google review Jessika tells me, that State Farm lawyers are going to go after me, and she knows where I live and where me and my wife work (not sure if that was to warm up our conversation, or more like mob style talk) and that I will be charged with defamation. Way to do business and attract more customers I guess, instead of maybe being more empathetic and having ability to listen more and talk less. I am very scared of her threats. Thats why I am writing this review, with hope that it will be read by principals at State Farm headquarters. Jessica Harrington is a stellar example of how to conduct business and how to deal with public. Just kidding. Seeing review rebuttals from State Farm, I dont see much movement towards appeasing customers and resolving issues. More of snarky responses in the way of blaming customer. I am not expecting anything different. At the end of the day State Farm will be left with my 1 star review, and my money will go somewhere else. ***Another UPDATE, So I got hold of the cell number of the owner Kyle Rourke and texted him for help and that I was not happy with the situation. When he called me back I was relieved and hoped for situation to be resolved, owners are usually last resort and have skills to fix any situation. Not this guy.To my shock, he started berating me for mistreating his employees (I thought everything was on recorded lines, so he would hear that it is not true, or his employees lied about conversation being recorded) Then he points that my english is not the best, because I wrote in a previous review, which I deleted that some of his people speak poor english. That is the owner of the agency that provides services to the public! Then he went on telling me to never call him, which I won't and demanded that I take the review down, otherwise I will face legal actions. Magnificent way to do business and attract more clients. Who knows maybe all 1* reviewers are in jail already? Or Maybe that's how you do business in North Korea, you complain? Lawsuit! For anyone reading this, please do yourself favor and take your money somewhere else. Since there were threats from Jessica Harrington and owner Kyle Rourke, I am not suicidal and in great health. So if something happens to me.

From the owner: Our vision is to be insurance professionals whose actions are driven by keeping the State Farm…read morecustomers insurance needs as our primary goal while helping to manage the risks of everyday life. We treat customers in a caring, friendly and professional manner. License #: NJ-1676307, NY-LA533020, NY-PC533020, DE-3001144259, PA-948892

I would give 0 stars if i could i been given the run around for months now and still no solution,…read moreignoring my calls and emails still waiting for my refund thats more than $1466.00(down paymenti had to pay in advanced)i took down my first review on yelp because i was gaslighted thinking that i would be insured and given my refund by now. This has been an ongoing issue since Feb 2025 this year very bad at communicating and even given a update or follow up on the situation. I DID EVERYTHING I WAS ASKED TO DO ON MY END. My insurance(integon) got cut off off the negligence of the company i would always send the letters and contact the agency when the insurance company would mail me letters and this couldnt be stayed on top of now my car is in the street with NO insurance at all and i been robbed for my money. My other option is paying them another downpayment for another insurance so i can be covered which is more than a thousand dollars but i dont want this issue happening once again so the money thats going to be refunded from the prior downpayment would go towards that but yet im still awaiting MY REFUND. I am not going to pay double to the company for nothing. Oh yea and on top of that i paid insurance for no reason which is paid in full on the website i have proof of so that's means i would be getting my downpayment back and MORE since i paid for no reason everything off because i have no insurance now that randomly cut off for months now.

I called several times to cancel my car insurance it was never taken care of now I'm getting…read moreletters from a bill collector

Visited Omar in his new office today in Hackensack, NJ--- from the door it was evident he takes…read morepride in all he does. The look of the office, the staff greeting and a true sense of being welcomed made my arrival fantastic. He and his coworker Angela put me at ease, answered my many questions, offered good counsel and advice, and much more. I appreciated their interest and almost immediate commitment to supporting my needs. They clarified some options for me to consider and all the while did so with no pressure or unfair tactics. I totally recommend Omar and Angela to anyone seeking a change or wanting to have an agent that truly works for your best interest.

From the owner: The Omar Juarbe team's mission is to be the premier choice for auto insurance, home insurance, life…read moreinsurance, and fire insurance for the New Jersey community. We are ready to provide innovative insurance options with personalized customer service. We pride ourselves in being here for our State Farm customers and partnering with them to meet their needs. It is our pleasure to serve customers in Stratford and the surrounding Bergen County. License #: NJ-1189057, DE-3001099241, NY-LA1213786, NY-PC1213786, PA-925186

I had an excellent experience with Miramar and my agent Mike McGuinness. I normally do not post too…read moremany reviews on yelp (mostly post when a business really perturbs me) however as a business owner myself I felt this was the least I could do to express my gratitude. Not only did Mike save me money overall, he has done so two years straight. He is not your typical insurance broker who bends over backwards to get your policy and then forgets you. Unprompted he sought competitive renewals after he already was our broker and wound up saving my company money even past the savings he had already secured us the previous year. Miramar and Mike McGuinness have my full endorsement to say the least.

From the owner: We offer a variety of Insurance products including Auto, Home, Life, Annuities, Health, Business,…read moreetc. As a professional independent insurance agency, Miramar gives you the power of choice. We don't work for an insurance company; we work for you. We do all the legwork for you, shopping several companies on your behalf and finding the best prices on the coverage you need most. At Miramar, we only represent financially sound companies that offer competitively priced products including: * Travelers *Hartford *Zurich *Metlife *Mercury *Hanover *Farmers Mutual of Salem County *Palisades Insurance Co. *Progressive *Electric Insurance Co. *ARI Insurance Co. *American Commerce Insurance Co. *Philadelphia Contributorship *CNA Surety *Century 21 *Foremost

Ken and his team are always quick to respond, take the time to answer all my questions with…read morethorough explanations, and their genuine desire to see that my family and I are taken care of is palpable. No matter how big or small the issue, I've come away from every interaction with Ken and his team grateful that he's my agent!

From the owner: The mission of the Ken Kneis State Farm office is to provide Bogota and surrounding Bergen County…read morewith reliable insurance coverage they can count on. As a trusted professional, I care for all my customers' needs through open dialogue and knowledgeable guidance throughout all phases of their lives. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more!