Service was quick & courteous. Pick up scheduled for next day after calling after 7 pmread more

I used to really appreciate FedEx up until today. Sadly, they too have changed their customer…read moresupport system as UPS did a year ago so you cannot speak with a representative. Every line you call, whether it is the online number, the customer support number on their website in your account, or even the local telephone numbers listed for your local stores and offices, they all get re-routed to AI. And just like the UPS system which converted over roughly a year or so ago, it's purpose is not to provide actual customer support but to act as two things. First to give the appearance that the company actually still offers all around customer support and second, to act as a wall between you and whatever remaining human support they may still retain. This has been the trend these past two years with most of the massive corporations. Unfortunately, this is terribly problematic. If you have a situation that does not fall within the limited categories the AI system provides, it will simply tell you it cannot help you and cannot transfer you to a representative, wish you a good day and too call again. You can dial in "0" as many times as you wish, but it will simply hang up on you. You can ask to speak to a customer service representative but it will only tell you it doesn't understand what you need, or demand that you provide it a reason for the call otherwise is cannot have a representative speak to you. And how did I encounter this beast today? It began when trying to update information on my account on their website. I wanted to try once again to update an apartment number. I have been trying to do this online for the past four months with no success. You can enter it in, hit save, and it will give you an error. It won't tell you what that error is, or caused by, it will just not accept your apartment number no matter what form you try. And as it had done previously, this error will repeat two or three times before finally telling you that that there is a system problem. After reloading the page, and trying again, the same result will occur. This problem has been going on for months. I also, wanted to verify that my delivery instructions were to have packages left on the back porch as anything left out front often is stolen. I had two packages stolen on January 30, 2025 because they were left out there against my instructions. Now up until today however, I discovered I can no longer verify or edit delivery instructions. If you wish to update your delivery instructions, which there seems to be a section for that, when you go to do so there is no active link or entry field top enter it where supposedly "Delivery Instructions" exists. Apparently there isn't very much quality control with website development at FedEx. And as mentioned, any attempts to contact FedEx is only going to waste your time, your energy, but most of all your patience. I spent the better part of twenty minutes calling repeatedly, trying different phone numbers, different responses, etc., but got nowhere. UPS had instituted a similar change roughly over a year ago as well. Their system was even more draconian in the way it handled customer problems. Their system would simply tell you out right that it could not help you, wish you a good day, welcome you to call again if you have a problem and hang up. But being that all we have are UPS, FedEx and USPS for non-commercial shipping, we have no choices. Of the three, USPS is the most responsive, but if the current administration's aspirations are successful, their days are numbered as the long term goal going as far back at the 1980s, has been to privatize the USPS. They've been tossing wrench's into that since 2006 to set it up to fail. Unfortunately since few people actually pay attention to specifics, its easy to convince people there are problems where there are not, that whatever problems occur are for the reasons said when they're actually artificially caused and on purpose to convince people of a lie. Sadly, privatizing what is still the world's most efficient and best example of mail and package delivery both domestic and foreign is about to be over and done with. Not because there is or has ever been any problem with it, but because of the massive amount of profit, for-profit commercial interests can reap from it. But then this is what fascism is all about... handing over governmental processes and responsibilities over to private enterprise. But Americans know it as "running government like a business". So, if that is what we want, and have voted for... so be it. I can't wait until the reality of such a situation finally comes to fruition. Because those who do the harvesting are not going to be us little people.

Our photo booth experience for our daughters birthday party was fantastic! We highly recommend.read more

We took some family photos here and it was a great experience. Very nice people they helped get my…read moreniece to smile for the photos and were very patient. The photos turned out great

This post office isn't too shabby. The parking is kind of strange and can get filled up pretty…read moreeasily, but usually the cars aren't there very long. I normally don't go to this location because I've had issue with shipping costs in the past with them. I was suspicious of their pricing once, so I did an experiment with 2 packages. Each one weighed the same and were in the exact same box. This location charged me more than the one in Bayberry by limiting my shipping options. That was a very disappointing result and confirmed that I need to ship from Bayberry. This could be an isolated issue, but seems to be the regular when I came here in the past. So one of the perks of this post office is that they do passports. They also have a camera there to take your photo. The guy that does them is extremely efficient and knows exactly what you need to do if you are confused at all. One thing that is huge, is they typically stop doing them at 330, even though they close at 5. I can't say I agree with that policy, instead I feel 430 would be a fair stopping point. So all in all, not a great experience, but not a terrible one either.

Lynn is the best! She's always calm and positive no matter how urgent the matter may be. She goes…read morethe extra mile for her clients and I'm grateful for her help as it makes my job easier. B. Norris Saab

From the owner: Canalview Travel Service, Inc. Provides Cruises, Tours, Land Vacations, Air, Hotel, Car, Rail,…read moreHoneymoons, and Passport Photos to the Fulton, NY area.

I highly recommend coming here to do your taxes. My accountants name is Donna. She's a blonde lady…read more She's so kind and friendly. The process was fast a smooth, and she did everything so I could get the maximum refund. Only thing is it's kind of expensive. It was $196 for me to file and I'm single and don't own a home. But it's because I had to file in both New York and New Jersey! Come here! You won't regret it!!