1. Kzoom

    1. Kzoom

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    Kalamazoo, MI

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    Services - Kzoom

    Places and objects

    Web design

    Website development

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    2 months ago

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    3 months ago

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    Creative Marketing Group

    Creative Marketing Group

    1.0
    (1 review)

    Out of 5 web designers to choose from, I picked this one. Although most expensive, I felt that we…read morewould "get what we paid for", but I could not have been more wrong. Jeff sold me on having them do our website. Great sales guy, made it seem as if he were going to do the entire website himself. Jeff met up with our marketing team and took notes. We were eventually pushed off onto Laurie as if Jeff did not have time for us. Of course he never knew how to answer questions about the website since (little did we know) he wasn't the one designing it. All of the notes that were taken by Jeff were obsolete. We had to tell them what we wanted several times before the launch of our site. Laurie came in to the office and had a nice print out of how to use Wordpress (the basics). Several weeks later I asked if she could do a small tweak to the website (which did not take more than an hour) and we got billed for $350.00! All other questions I had on how to find data or use other components of our site (like add a simple plugin and get it to work properly), we got a "well I've done some research and I don't have an answer for you." Can not express how disappointed we are with this company! We hired another web designer who has been super helpful with wonderful suggestions and quick turn around (and does not charge nearly as much per hour!). Definitely the last time I rely on the old saying "you get what you pay for".

    From the owner: A web design and marketing company in southwest Michigan.read more

    Kzoom - videofilmproductions - Updated July 2026

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