Never had an issue. We never ran out of fuel which is the most important. Very friendly in the…read moreoffice.

We have always gotten the best service with Reliance. Very reliable and trustworthy. When we have…read morean issue, they try their very best to solve our problem.

First time in my life I left an appointment for a service without getting what I came for. I wanted…read moreto get a trailer hitch and wiring harness installed. 1) No one was in the store. Not a big deal, but: 2) When I went outside, three employees were just standing there chatting. I was waiting for someone to ask what I needed. The woman (let's just call her Karen) just walked right past me into the store, ignoring me. Also not the end of the world, but definitely not polite. 3) I told Karen I had an appointment at 9am. She looked it up in her computer and said I need to come back at 11am. Again, not a huge deal, but I did specifically get an appointment at 9 and other U-haul stores I called specifically said you can wait outside for your work to be completed. The install was supposed to take two hours. So, I was going to come back at 11. 4) I said that I would like to wait outside when I come back at 11. She argued with me that I can't do that because of the pandemic. I tried to ask "what difference does it make if I'm outside walking somewhere?" to which her reply was practically in disbelief that I would want to wait two hours, and that it's drop off only. I also explained that it was a half hour drive to get there, so getting a second person to drive four half hour trips for a two hour wait literally makes no sense. It would cause someone else to take an extra two hours of their time for a two hour wait. This didn't make sense to her. 5) She had the most arrogant fake smile. I asked Karen, "do you want the business or not?" to which her reply was "you're free to go somewhere else, and I'm not going to stand here arguing with you". So I left. I'm honestly shocked someone would argue with me over something so stupid. What difference does it make if I walk outside? What a nasty, nasty lady.

Made the reservation a week early. Got there. A lady begrudgingly helped us. She had a horrible…read moreattitude and I think she was the manager. She told me my truck was through the gate and opened the back door and pointed. I went to the truck. Looked it over and started it. The check engine light was on. The back door was locked so after I walked around the building I see the manager walking out of the back door. I explained the situation to the employee that was there. She said yeah it's the catalytic converter, it should be fine. I said I'm traveling an hour and a half. She wasn't concerned and offered no other solution. Do yourself a favor and stay away from this place....... It's brutal.

I can always find what I'm looking for at this place! Good sales, good deals. The workers are…read moreknowledgeable and very helpful!

Very friendly staff, who are quite knowledgeable as well. Excellent customer service, often going…read moreabove and beyond. My first stop is always Ace, if by chance they don't have what I need, I'll head to a "big box store". This reminds me of what a neighborhood hardware store used to be. Grateful they are here.

We switched to Garst LP Gas in December because the provider we using seemed to foget that we had…read morebeen customers since 1992 when we began to smell gas. 2 or 3 service calls (at a Cost of $187) the leak was NOT repaired. So far Garst customer service has been exemplary. I recommend them without resrvation.

I have to give a shout out for these folks. Drove around SE Michigan in our RV in search of…read morepropane, the UHaul in Monroe was hanging a sign to say their tank equipment was broken down. A few phone calls later told us the Tractor Supply in Dundee could help. We got there to find that they lost their connector and couldn't hook up to our tank. More phone calls..... Then someone remembered Garst LP Gas. Call to them, "No Problem". We drove up and before we stopped the RV someone was out the door and heading to the tank. No looking, no guessing; quick, efficient, professional and more than reasonable. A lesson could be learned here.

Even though this happened years ago I wanted to take the opportunity to finally vent my…read morefrustration. I reserved a closed trailer to move my brothers household to Sylvania from Columbus(a round trip rental). They rented the trailer that I reseved to a one way move because they can make more on one ways. Owner actually said that to me. I was left with no resolution to which they said "that's too bad but there is nothing we can do". Terrible business practices

Unfortunately, I live in the neighborhood and this is my closest home improvement store. Every time…read moreI "run in there "I regret it. The staff are incredibly un council. Two days ago I purchased a bunch of vegetables, herb, and soil. I was able to go in and pay for it and then go outside and pick up my item. Two days later I go to do the same thing and they tell me, they can't do that. They say I have to pick a flatbed, go outside, get everything, pay, and then go. Two days earlier, we were instructed to do something else entirely. Needless to say, I left without buying so much as a stick of gum.I would've spent a few hundred dollars. Thanks Home Depot for saving me from giving you my business.

If I could give zero stars, I absolutely would…read more I ordered appliances in-store ahead of Thanksgiving, needing a new refrigerator urgently. Although I only needed the refrigerator, I was convinced to purchase the full bundle due to the price. I placed my order on the Wednesday before Thanksgiving and was told by the salesman that delivery could be as early as that weekend. I selected the following Friday--nine days later--because that best aligned with my work schedule. I was informed that I would receive a call on Thursday with a four-hour delivery window, followed by a call 30 minutes prior to arrival. No one ever contacted me on Thursday. I waited again all day Friday and still received no delivery window or update, despite receiving automated account text messages. When I finally called the customer service number included in one of the texts, I was told--without any prior notification--that my appliances were not being delivered at all. I had taken a full day off work to wait for appliances that had never even left the warehouse. The representative's response was, verbatim, "What do you expect? This is our busiest season." I attempted to reach the salesman who sold me the appliances, but he was unavailable. I was transferred to the manager, who at least handled the situation professionally. The following Monday, I received a call stating that the earliest delivery date available was Friday the 12th--another full week after my original scheduled date. I took yet another day off work. On Thursday I waited to receive my delivery window, which again never came. When looking for their number later in the day, I discovered that a window had been assigned, but I had never been notified. The next day I received a call from the driver stating he was 20 minutes away. I explained that my driveway is a straightforward drive down with room to turn around at the bottom. I receive regular deliveries by box trucks and even semis without any issue, including a similar box truck the week before delivering furniture. However, upon arrival, the delivery team claimed they were uncomfortable due to "icy conditions." My driveway is stone and cannot be fully cleared, but it is still completely navigable, as proven by every other delivery I receive weekly. They then offered to drop the appliances into my own vehicle and have me transport and unload them myself. When I asked if they could at least help unload at my home, they refused. I would not be able to lift full sized appliances out of a truck bed that is 3 feet off of the ground. Their manager then called to inform me that if the drivers were uncomfortable, they were not required to make the delivery--and they left with my appliances. I called the store again and was transferred to another manager who was shockingly unprofessional. She ultimately canceled my order, but informed me that my refund depends on when--and in what condition--the delivery company returns the appliances that they refused to deliver. So now, two weeks before Christmas, I have no refrigerator, have taken multiple days off work, and am at their mercy for a $2,000 refund. I strongly urge anyone considering purchasing from this store to look elsewhere. The level of incompetence, lack of communication, and unprofessionalism I experienced is truly astounding.

After running out of propane on Saturday my old lady called down to inquire about getting propane…read moreASAP. The person who answered the phone proceeded to belittle her call her stupid for running out of Propane, and all-around be the most disrespectful person he could be. After using them for several years, I will never use them again, and I would recommend that no one else does either possibly the worst customer service I've ever seen and the most disrespectful thing my family has ever been a part of.

From the owner: NWO Propane is locally owned and operated. We offer propane at a much more reasonable cost than…read moremany of our competitors. We also sell tanks so you are not tied to a distributor and can purchase your propane from anyone.

This is our first time using propane gas. We contacted TJ Propane and they explained everything and…read morewhat to expect with billing and refills. TJ even came out to do a safety check for our new gas stove hook up. I recommend TJ Propane.

TJ has always been very reliable. We are on the auto fill program and when we got a new pool…read moreheater installed we did not realize how much gas it was using and we ran out. They came within hours to get us back up and running. They are a very dependable company. I do miss our driver Phil who recently retired! I wish him the best!

I like to make purchases through the Shop app so I can earn cash. This business came up, and I had…read moreto check it out. They had welding caps on sale for $6.67 so I bought two. It did cost me more in shipping than the caps did. They are one-size-fits-all so I was a little worried. Luckily, they fit both the guys. I received my purchase in a timely manner, and I would definitely order from this company again. 6/2/25