We've visited Seabrook six times over the years, but unfortunately this will be our last…read more The main reason we booked this trip was because my daughter's only request was a rental with a hot tub. I specifically used Seabrook's website filters to search for homes that were available on our dates and included a hot tub. When we checked in today, we were surprised to find there wasn't one. I immediately called Guest Services, expecting they would help resolve what appeared to be a booking or website error. Instead, I was essentially blamed for the mistake. I explained exactly how I had searched for the property, but the representative, who identified himself as Tylor, said that without proof there was nothing he could do. I work in marketing and sales, so I understand that websites and booking systems can occasionally have errors. What disappointed me most wasn't the mistake--it was the complete lack of effort to make it right. When guests are paying premium prices, customer service should focus on finding a solution, not assigning blame. To make matters worse, Tylor told me there were no other homes available with hot tubs, so moving us wasn't an option. Out of curiosity, I checked Seabrook's website myself while on the phone and found several available homes that listed hot tubs. Whether that was another website error or inaccurate information from Guest Services, I don't know. Either way, it only added to the frustration. When I asked to speak with a supervisor, I was told that Tylor was the supervisor. We've always enjoyed Seabrook, but this experience completely changed our perception. Mistakes happen. Great customer service is measured by how a company responds when they do. Unfortunately, Seabrook failed us on both the booking experience and the customer service, and they've lost our family's business.

We used to love staying here, but our recent experience was extremely disappointing. I accidentally…read moreleft behind a few personal items and contacted guest services immediately to let them know exactly where they were. Despite this, they claimed nothing was found. This means someone is not being truthful. What made things worse was how difficult it was to get in touch with anyone. I tried multiple times via phone and email with very delayed or no responses. For a place that once felt welcoming and reliable, the lack of hospitality and basic customer service was really surprising. Unfortunately, this experience has completely changed how we feel about staying here again.

Fresh Halibut spinach salad was excellent! Service was outstanding! We'll be back next time we…read moreare on the island!

We decided to visit based on an ad we saw about a vibrant farmers market and live music being…read moreoffered . When we got there it was like a Stepford Wives experiment. Very creepy. No Farmers market. No live music. Just a very beige, very boring experience. We prefer unique, colorful, vibrant, artistic .. this town is none of that. So if you like beige or gray or greigh, cookie cutter not a hair or blade of grass out of place you'll probably like this place. I personally am creeped out and we left before 2 hours was up.

If I could give less than 1 star I would. It was nicely decorated and clean but that was the only…read moregood thing about this. I had searched don booking.com for a beach view and balcony and this unit came up. It had neither. WiFi literally never worked the entire tile we were there - must have tried 20x a day over the 3 days we were onsite. Check in process was confusing as it was virtual but those instructions weren't on booking.com and were emailed and went to my spam. Yes didn't know to look for them since I was never told that. Then when o got there I called the number in the window 3x over 2 hours and never heard back. I finally caught one of the maintenance people and he was super helpful and got me in the Unit. I travel a lot (over 100,000 miles a year and stay in hotels 75+ nights per year) I know what to expect. This was not as marketed.

I am a convert to this little inn. The rates are incredible and the rooms are spotless,…read morewhite-glove-under-the-bed-on-the windowsill, spotless. Our second floor room boasted a sliver of a view of the ocean waves if we stood outside and the small kitchen had everything we needed for a weekend, nice fridge, oven, dishes, towels and dish soap. I can't imagine staying in a "normal" room without a kitchen again, the ability to make meals elevates this older building to a much higher rating. The third floor is an entire penthouse and would seem to be the most private with the least noise. There are only stairs so if you have handicap travelers book on the first floor. The office manager was really helpful and friendly and suggested a nearby museum as a must-see, which ended up being a highlight of the weekend. Can't wait to visit again, only this time we're moving on up, to the penthouse in the sky.

Great vacation spot. Awesome host and hot tub. It is a close walk to the beach and has all the…read moreamenities expected for a Airbnb.

The owner is as mean as people get. I'm actually too worried to tell you what happened because he…read moremight still have my credit card info and I'm worried he'll figure out who wrote this review. Honestly, stay anywhere else.

We were looking for a cozy cottage for a weekend getaway to the coast, and the Periwinkle cottage…read moreat Pacific Beach & Beyond was one of the most affordable options. We also didn't have too many options - President's Day weekend books up fast - and this seemed to have most of what we were looking for. The cottage is one of four closely placed units on a lot. As in, the view from one of the windows is directly across to another cabin's front door. Despite this, it was pretty quiet and we didn't see much of the other occupants. That could be different in summer, when doors are open and people are outside more. Periwinkle is quite small, essentially a studio, so it's really best suited for one person or a couple. The bedroom area is separated from the main room only by sheer curtains, and the windows have venetian blinds and no curtains, so there's a LOT of light in the mornings. It was very cold when we checked in, but quickly warmed up with the heater and gas fireplace. There is a tea kettle, coffee maker, and basic kitchen supplies and utensils, though probably not enough to do serious cooking. You can see the water from the windows, and the beach is just a few blocks away. The decor isn't to my taste - bright green and blue with lots of art glass and wicker - but it's fine. Now for the weird stuff. - There is NO WIFI in this unit, even though other units come with wifi - their suggestion is that you go to the espresso stand a block away. This wouldn't have been such an issue except that we had no phone coverage either, so it was impossible to look things up, get maps, call for reservations, etc. Or, you know, call the management office in case of an emergency. - A lot of things are semi-broken or poorly maintained (missing adjustment rod on blinds, missing heater knob in bathroom, DVD/VHS player missing remote and only kinda works). There's no dresser or suitcase rack to store clothes, just a small wardrobe by the door that's already full of cleaning supplies. The headboard is like a picket fence with the tops sawed down - I don't know why it's even there, because it's not decorative (you can't see it when the bed is made) and it's dangerous with sharp edges right next to your head! The shower curtain is way too long and trails a lot of fabric into the tub, which gets in the way and never fully dries. And so on. - There are very few services or really anything nearby, other than the aforementioned espresso stand and a couple of convenience stores. You basically have a 20-minute drive to Ocean Shores if you want a restaurant, bar, grocery store, or anything else. That might be a plus for some! But I don't think we realized how little there was to do nearby. Overall, it worked, and it's probably better in warm weather, when there's more to do outside and you're not constantly inside noticing all the broken stuff. But I personally wouldn't stay at the Periwinkle again or recommend it to friends.

So my family and I went here on a "last hurrah" kind of trip before I went out of state for…read morecollege. It wasn't supposed to be a luxurious or grandiose trip by any standard but it was meant to be a small way to get away as a family and spend some quality time together near the serene Pacific ocean. Unfortunately, the placidity of the trip was somewhat ruined by the subpar, pathetic house that was Katie's Cottage. First off, the directions led us to the Pacific Beach & Beyond "headquarters," not Katie's Cottage. This was not an issue at all until the people at the "headquarters" attempted to give us directions to the actual house we were supposed to get to. These "directions" could more accurately be defined as an incompetent set of clues made to confuse and frustrate you. "Go down the road and once you pass the second street look for the green house." I mean, those instructions worked eventually, but a simple house number would've sufficed and saved us some time. But that really wasn't a major issue--just a funny anecdote that, in hindsight, seems to be par for the course for Pacific Beach and Beyond. The cottage looked alright from the car; a bright green house on the side of the highway. However, once we got out of the car and walked up to the house we learned that this house was anything but alright. The dead plants and broken flower pots that greeted us in the front yard were the sort of eyesores that we quickly realized were just characteristic of the house. I am just going to list the problems that we found within 30 minutes of entering the house: The drapes were stained and torn in multiple places. The dead plants and broken pots that were in the front of the house actually surrounded the house in the back as well (the ones we saw in the front of the house were in no way an idiosyncrasy). The pipe cover (for lack of better words) was gross and had clearly been untouched for over five years. One of the faucets for the shower was broken and the showerhead itself barely had water flow. Water just sort of oozed out of it. The floor of the bathroom was prominently peeling away. Some of the outlets were cracked. The windowsills were covered in dirt and grime from years of neglect. And worst of all, in the backyard the view of the beach was almost completely blocked by trees that could easily be cut down by the owners of the house. Honestly, the word that comes to mind to describe this house is "neglect." It is as though the owners bought the house ten years ago and haven't cleaned it since. And it wasn't as though the house was $50 a night. Our total for two nights was over $400! Pacific Beach and Beyond was an extreme disappointment and I hope that nobody makes the same mistake that we did. Two huge thumbs down!

Cute little cabin and very clean. Was so cool to watch all the deer roaming around the street and…read moreproperty.

Amazing beach house in a cute beach town. Have had many wonderful stays and always look forward to…read moremy next chance to go back! Thank you, Sandy Toes!

This spot is so fun! Walking distance from the beach, town, tennis courts, a dense trail system,…read moreand just about anything else that could make a weekend great. We went mid-week and it was a ghost town, which was actually so peaceful. This "cottage" is large, modern, and has thoughtful amenities throughout. We were drawn in by the hot tub, cozy porch spot, and full kitchen, but what really got us excited about this place was all the kind touches the owner left for us. She had special dog blankets and towels for us to use, snacks/coffee/tea in the kitchen, chairs for the beach, games, and so many other warm touches to make our stay great. It was just a couples trip this time, but I have stayed here with a group of 6 and it felt spacious and luxurious even in a large group. I felt like I was right at home, and my dog felt happy and welcome too. This place is so magical!

Everything about the place is fantastic! It's very clean, has ocean view, had everything we…read moreneeded! Pet friendly which was a huge plus! Close to the beach access road located on the end of the road which we liked. Going back for sure!

Serviceable vacation property close to Pacific Beach. Three bedrooms and a quarter mile hike or…read moredrive down a road towards the beach. Three good sized bedrooms with two bathrooms. Id recommend bringing your own kitchen tools and pots given the hard ware on the houses items. A bit expensive given the availability of other rentals. Solidly mediocre property - at the price paid - within an enclave of other houses.