Awful experience! I was charged over $300 to replace a broken screen on my iPhone. The new screen…read morenever functioned properly. A few days after they replaced the screen, my screen went completely blank and I had to order a new phone. I asked for a refund for their faulty "repair" and they refused.

Jeremy took great care of us...replaced cracked screen cover quickly and efficiently with great…read morecustomer service skills.

How refreshing to meet a local honest businessman who not only fixes your problem, but also…read moreexplains why it happened, and how to fix it yourself next time. He fixed my cell phone in front me in scant minutes and expained it all. Thank you so much for all you did.

First rate service and value front to back. (1) Actually replied (quickly) to my email inquiry. (2)…read moreProvided preliminary diagnosis and estimate to determine if repair was a cost effective option (older iMac) at drop off at store (3) Repaired in the time promised at the price quoted. (4) End result was a repaired and useable computer at a fraction of the cost of a new one. Highly recommend !

After going to 3 other repair places that all told me that it would take a week or more to get a…read morenew screen for my iPhone 11 Pro Max I stopped in at Cellular Nerd. Eric was super friendly, answered all my questions, had the part on hand and got to work immediately. While I was waiting some lady came up and was being very rude. She claimed that Eric messed up her phone. He tried to explain that the part he replaced was defective. He refunded her money and offered to repair her phone again, but she continued to throw a fit and make threats. Eric handled the situation very professionally and even got my phone fixed in the middle of it. I will definitely take all my future phone repairs to Cellular Nerd.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

I love how nice and caring these guys are! They always get my products fixed around 30minutes which…read moreis great because who can't shop while waiting.

Needed to replace my screen and hav3 the charger port cleared. AT&T suggested I mail it to the…read moreinsurance company and spend $300 for a new phone, losing all my passwords, etc. These guys did it in a day for less than $200. Works better than it did before! I have an iPhone 10 Xmax. Thanks!!!

Had very good experience with John at The Phone Doctor. He was very patient with my wife and I,…read moresince we are both Technically Changled. She had to buy a new phone because of the new 5G program. John was able to transfer "all" to her new phone and spent time helping her motor around her new phone. Recommend everyone with cell phone problems. stop in John would be pleased to assist. Warren and Norene Navarre

Great fast service in a convenient location. Drop off service. I was provided an estimated time…read morefor pick up and the phone was ready when I returned as promised. Couldn't ask for an easier, expedient transaction. I will gladly support this local businessman should I drop my phone again......ouch.

My son got mad and destroyed the digitizer on his 10th gen Apple iPad on Christmas day. I looked…read morearound and saw relatively good reviews from Sarge's. They fixed the damaged digitizer, and even re-bent the case into position. Looking at the device now, you can't even tell that it was damaged. I felt that the technicians were honest and friendly, and the price was slightly lower than I was expecting (Apple parts cost Apple prices, unfortunately). My only complaint would be that it took around 3 weeks to get it fixed. Apparently they lost some key personnel, and were pretty backlogged over the holidays. Overall, I recommend Sarge's. The quality of their work is very good, and the prices are reasonable.

Broke the glass on the main camera for my iPhone 14 Pro Max. Sarge's was about to fix my phone as…read moresoon as I brought it in and very fast. A few days later, a piece of glass worked itself loose under the new glass and Sarge's removed the new glass, removed the broken glass that came loose and replaced the new glass again without question. The replacement and correction was all under $70 which was a better value than any other location in the area.

This place is great. Fixed my phone really quick. I waited there while they fixed it. Very honest…read more Didn't try to upsell me on anything. Just did what they said they were going to do and fixed my phone. Perfect. Thank you.

I had no idea what this business was about until I tried to get a battery for my laptop. I needed…read morea battery for my Apple computer. Apple directed me to Best Buy in Destin. I stopped in and was informed they didn't have batteries and would have to send the computer out to a company and it would be $89 for the shipping. They said I should try Batteries and Bulbs in Ft Walton, where we were staying. If they had batteries but couldn't put them in then Best Buy could install it for $40. I called Batteries and Bulbs and they told me that they didn't have any batteries and didn't have anyone to install them. I then tried calling a Batteries Plus and the person who answered was the one I had just talked to at Batteries and Bulbs. Ironically when she answered the phone when I called Batteries and Bulbs she answered " Batteries Plus" and I asked her if this was Batteries and Bulbs and she said yes. Not sure what that was all about but this time she directed me to uBreakiFix by Asurion. When I called to inquire if the had Apple computer batteries I reached and answering machine telling me I could set up an appointment. I hung up and drove to the store. There was nobody there at the time so I was taken care of right away. This was on a Monday and they Had my computer ready by Thursday. They sell insurance plans for $29. A month and you can use it to fix any electronic in your home. With 2 Apple laptops, iPhones, iPads, tvs etc. It sounded like a good deal. $50 was knocked off the repair price and when I said I needed a new screen protector for my iPhone they tole me with purchasing the insurance I would get it free and they put it on for me. Since I was visiting from WI and never heard of the company, I was surprised to learn they were national. It's nice to know there is a reputable electronic repair store in town.

I had my sons iPhone screen fixed at Sarges. A month later touch screen started acting up and…read morequality was horrible. It had no cracks and had not been dropped since fixed. Sarges refused to honor warranty. We then took to two other places for advice and both told us that this should of been fixed under warranty. They are dishonest and don't stand behind their service. I won't ever use them again.

Kat is amazing! My son dropped his iPhone 6s in the water at the beach while we were there…read morevacationing in Navarre. Kat was able to bring it back to life and even mailed it back to us in Dallas after the repairs. The customer support we received from Kat was second to none and she definitely went above and beyond to make sure that her customers were well taken care of. Will definitely return to Sarge's Mobile Phone Repair if we're ever in Navarre, FL again and need mobile device repair.

Quick turnaround fixed phone glass. Way appointment. Didn't have to send off my phoneread more

Asurion is headquartered in my neck of the woods in Nashville and I'll always support them. When I…read morebroke my phone screen back in Nashville while loading my car for a trip down to Panama City, I was desperate to get it fixed. After all, you can't go on vacation without a working phone. Using another phone, I searched around Panama City Beach for all screen repair businesses. A lot of local ones showed up with less than stellar reviews. Of the national "chain" locations, my alternative was uBreakiFix or Batteries Plus Bulbs. Between the two, uBreakiFix was $100 cheaper and had a turnaround time (with appointment) within 2 hours. Not to mention, it is an authorized Samsung Repair Facility, so I know if I have issues, I can take it back to that location or any uBreakiFix for that matter. On top of that, I've been a past customer of them, so I know what I'm getting.