This place is great. Fixed my phone really quick. I waited there while they fixed it. Very honest. Didn't try to upsell me on anything. Just did what they said they were going to do and fixed my phone. Perfect. Thank you. read more

I had no idea what this business was about until I tried to get a battery for my laptop. I needed a battery for my Apple computer. Apple directed me to Best Buy in Destin. I stopped in and was informed they didn't have batteries and would have to send the computer out to a company and it would be $89 for the shipping. They said I should try Batteries and Bulbs in Ft Walton, where we were staying. If they had batteries but couldn't put them in then Best Buy could install it for $40. I called Batteries and Bulbs and they told me that they didn't have any batteries and didn't have anyone to install them. I then tried calling a Batteries Plus and the person who answered was the one I had just talked to at Batteries and Bulbs. Ironically when she answered the phone when I called Batteries and Bulbs she answered " Batteries Plus" and I asked her if this was Batteries and Bulbs and she said yes. Not sure what that was all about but this time she directed me to uBreakiFix by Asurion. When I called to inquire if the had Apple computer batteries I reached and answering machine telling me I could set up an appointment. I hung up and drove to the store. There was nobody there at the time so I was taken care of right away. This was on a Monday and they Had my computer ready by Thursday. They sell insurance plans for $29. A month and you can use it to fix any electronic in your home. With 2 Apple laptops, iPhones, iPads, tvs etc. It sounded like a good deal. $50 was knocked off the repair price and when I said I needed a new screen protector for my iPhone they tole me with purchasing the insurance I would get it free and they put it on for me. Since I was visiting from WI and never heard of the company, I was surprised to learn they were national. It's nice to know there is a reputable electronic repair store in town. read more

uBreakiFix by Asurion - Mobile Phone Repair Near Me - Fort Walton Beach, Florida

What's not to like about this place? I needed an iPad fixed and they were able to fix it within hours and with a reasonable price! I wouldn't go anywhere else. This place is by far the best place in the area! read more

Service was great and they were extremely professional! Took two hours but the quality speaks for itself. Was mostly impressed with how well he installed my screen protector. Literally as good as new. Thank you! read more

This is the second time I have brought a phone to ubreakifix. Each time it was an amazing experience. Excellent customer service and quick service. Would recommend 100% read more

Great followup, the techs were very helpful, and the serve was great, we will gladly recommend this company!

This place has everything figured out. Easy to make an appointment online. Text messages for updates, outstanding g customer service by Jonathan, super quick turnaround. I have only great recommendations for this place/service. I would recommend them to anyone. read more

My son's iPad needed a battery replacement and we couldn't find anyone in Crestview to replace it. Dropped it off to the Ft Walton location and it had to be sent off to the level 3 service center. Took almost 2 weeks but we got it back with a fresh battery and a new screen. Everything just as it was as far as apps, tabs etc. my son is on the autism spectrum so being without his iPad for that long really took a toll on him but he was over the moon to get it back and see how well they took care of it. read more

uBreakiFix by Asurion - Mobile Phone Repair Near Me - Fort Walton Beach, Florida

John was very helpful and efficient in helping me with my son's Pixel Pro 7 screen replacement. I was fortunate that they had the screen replacement in stock and as promised I picked up one hour later. Shop was also clean! read more

We brought my girlfriend's iPad here to get the cracked screen replaced. They said it would be ready the day (24 hours). After 30 hours we still hadn't heard anything from so I stopped by in my way home from work. They gave me an excuse about their technician messing up the work order and that it would be ready the next day. The next afternoon they finally called and said that it was ready. When my girlfriend got there they told her that they damaged something when they were replacing the screen and now it doesn't work. Then they had the audacity to tell her that they would give her a discount on the repair but didn't say anything about fixing the iPad or replacing it. I will post a followup after I go there after work. read more

Needed a quick screen replacement and my warranty sent me here. John was very helpful and knowledgeable. repair was completed when promised in a few hours. Screen looks perfect and phone works great. I added a new screen protector that they applied and it works great. read more

Great customer service and they are quick. We'll definitely definitely be coming back if I break another device.

I bought my laptop in to get it reset and then I needed help setting up two different email addresses of which Anthony spent an hour with me getting everything done to my satisfaction he truly truly understands customer service and I would highly recommend him read more

I was on vacation and dropped my iPad. My screen was replaced quickly. It was a pleasant experience! Glad I used them.

We were very pleased with Alex at uBreakiFix Fort Walton. He was friendly, courteous, and knowledgeable. Would recommend them for your device repairs. Will definitely use them in the future as needed. read more

The team at uBreakiFix has been very helpful and quite knowledgeable. I've referred people to them already.

Tyler Y. was super friendly and helpful. Willing to answer or explains any concerns or issues with my device. I waited for my parts to come in, and dropped my MacBook off around lunch got it back that same day! Highly recommend this place! read more

Had to use uBreakiFix recently and let me tell you.. don't. I thought my day couldn't get any worse after shattering my phone until I had to deal with the technician here. From the second I walked in the door he was rude, arrogant, and passive aggressive. He treated me like a five year old who has never used technology before..He needed me to disable Find my IPhone on my device, which I could not do due to it being completely shattered, so he had me log in on their computer while standing inches away with his arms crossed breathing down my neck like a prison guard. Next he took my phone into the back room where I can hear other employees chatting. He goes back there for a few minutes and when he comes back I can here all the employees joking and making fun of the picture I had as my background(picture of my friend and i). I confront the technician about his coworkers being rude, talking crap about my background, and he gets quiet and diverts the conversation. He then tells me that he can't fix my phone and to just contact Asurion. So I pretty much just went in there, got made fun of, mentally belittled, and then told to leave. read more