I stopped in this afternoon to purchase a new globe for my pontoon canopy. The parts person took a…read morequick look at the identical globe from my other pontoon canopy and directly handed me the exact one that I needed. I have always had such ready service from Grand Rapids Marine, and surely appreciate it. Frederick

I brought my boat in for a tune-up in mid Aug of 2021 because it was running really rough. They…read morekept my boat for a month, basically the rest of the summer and told me it was ready to be picked up. My Bill was a $400.00. All they did was change out the gas and test drive it in a nearby lake. I hauled it down to the cities and took it to another shop. They had it for less than a week and said the carburetor needed to be rebuilt, the charge was about the same as GR Marine and the boat ran great!

great company to deal with! great prices and very fast shipping. i'll be buying more in the future…read more Tom Wilson

I was looking to buy some KC brand Minnesota wild rice from the producer but their shipping charges…read morewere very high. A Google search produced Glen's as a supplier and they had the same price but free shipping if I bought 10. I tried to do so on the web site but the system said they didn't have enough stock. I called them on the phone, they figured out it was a glitch, and took my order. I received it, as described, just a few days later and well-packed. I'm very pleased with the pricing and the friendly service and highly recommend Glen's.

I absolutely love Lake & Company!! From the moment you walk in the store you feel at home. I don't…read morehave a favorite there, because I love everything she sells. I buy gifts for my family and friends there!! Also, her employees are the friendliest and very knowledgeable about the products they sell. This is my favorite store in Grand Rapids!! Suzy Olson

These Texans were not prepared for the wind and the cold of Grand Rapids, MN. Should've probably…read morechecked the weather ‍ Thankfully our hotel recommended we check out this store. They had everything from sustainable hiking gear, flannels, beanies, and cute craft cocktail mixes for camping. The items are on the pricier side, but 100% worth the cost. The items we bought will be in our wardrobe until we die. The salesman, Mark, was also so nice! Really helpful, but not intrusive. Next time in Rapids, we'll definitely be back!

Went here today on black friday to be the first 100 to get a bag and there was multiple people…read morecutting in line. We stood for an hour to only be behind the last person to get a bag. We would have gotten them if they were actually monitoring the lines and making sure people weren't cutting to the front. Absolute waste of time.

This store is so much head and shoulders above the local Walmart. Customer service is actually a…read morereal thing here.

We needed flowers for my wife's mom's birthday and called Shaws. They took care of us quickly &…read moredelivered the beautiful bouquets as promised. The price was fair, especially given the short notice we had given them. I'd use this florist again anytime!

Shaw Florists is first class -- 5 stars all the way!…read more I was a customer for the first time this past Mother's Day. They made a last-minute home delivery to Deer River. They knocked it out of the park! I actually walked into the shop for the first time a couple of days ago. Wow--beautiful! We bought some flowers for my mother. I also enjoyed looking at the other stuff like the Amish Furniture, the birch bark crafts, the restored antique rotary telephones, and tons of other antiques and local hand-made goodies. I like the location too. The historic building is incredible! Thanks, Shaw Florists! -Daddy Maxx Retro

I was on vacation and didn't want to wait to get my phone fixed. I was thrilled that I simply…read morewalked in and they had the parts I needed in stock. I broke the screen on my iPhone 7 Plus and they fixed it in 45 minutes. This is the second time I've broken my screen and my local shop charged me $10 more. The guys were very easy to work with and also helped me with the glitch I had with my phone. Thanks CPR!!!

They are knowledgeable and fair with their prices, but their communication skills could use some…read morework. Had to make several trips there for separate issues. I'd show up when they'd said the work would be done, and it wasn't. Which was a huge inconvenience, since I live over 1/2 hr. away. A simple phone call or text message goes along way.

I recently stumbled upon Northern Outfitter Bait Shop, and I have to say, it's an absolute…read morenecessity! In downtown Grand Rapids this place offers everything a fishing enthusiast could dream of, combined with trendy outdoor apparel that would make any fashion-forward adventurer swoon. Firstly, the selection of bait is pretty good. Whether you're looking for live bait or lures, they've got it all. The staff is incredibly knowledgeable and eager to help you find exactly what you need to reel in the big one. Their expertise and friendliness make shopping here a breeze, even if you're new to fishing. They carry a wide range of trendy brands, including Patagonia. Whether you're gearing up for a day on the lake or just want to look stylish while exploring the great outdoors, you'll find something that catches your eye. The quality and variety of their clothing are impressive, with options for every season and activity. And let's talk about the Yeti merchandise! If you're a fan of Yeti, this is the place for you. They have an incredible array of colors and products, from coolers to drinkware, all designed to keep your gear cool and your drinks even cooler. It's a one-stop shop for all things Yeti, and the vibrant color selection makes it easy to find something that suits your style. They are currently 15% off everything they have in stock which I really haven't seen a discount like that anywhere else. Overall, Northern Outfitter Bait Shop combines the best of both worlds - top-quality fishing gear and trendy outdoor apparel with the comfort and easiness of a small town shop. It's the perfect place to stock up on essentials for your next adventure while looking good doing it. Highly recommend stopping by if you're in the area. My personal favorite is Bennet Francis the sleepy dog at the counter. He is so sweet, gentle and laid back. He's just happy to be there and catch some z's.

There are so many things to say about this little shop, but the main one being that they are so…read moregreat we went 3 times in 1 day. Their prices range depending on what you're looking for, but everything is quality. The salesman, Grant, was so helpful and knowledgeable. We didn't check the weather forecast before traveling up to Grand Rapids, and were going to be SOL before finding Thousand Lakes. Everyone in the fam ended up getting a pair of Grundens boots, rain gear, and hats. Bonus: they have a shop dog who is sweet as can be!

furnace not igniting. Called late afternoon. Left a message. Promptl called back. Came next…read moremorning and installed a new igniter and we were back with heat. Highly recommend. Thanks for the great service.

Excellence in Service. Knowledge of HVAC systems is amazing. Great customer service rapport.read more