I am extremely disappointed in Don's Auto Service. When I arrived I was told by two employees that…read morethe estimate on my car would be free of charge. That turned out to be a big fat lie. Apparently only a "walk around" estimate is free of charge. If they open the hood and actually look at the engine, there is a $150 charge. Seriously? Aside from that, they ripped the glove compartment out and left it on the passenger-side floor. We obviously will not be back.

I have a 1973 Ford F250 that needed to have an exhaust manifold gasket replaced , a very difficult…read moretask on an old truck as the bolts are rusted but not for Don's service team. I spoke with Scott he agreed to tackle the job He also adjusted the timing and changed to oil, replaced value cover and head gaskets. The truck now runs like new. I highly recommend Scott and his team at Don's Auto Repair they offer excellent customer service !

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.

He has always been the facility in service, reputation and quality. We highly recommended.read more

Very quick and courteous oil changes and they pump your gas with a smileread more

Monday august 19th I went to auto outiftters after leaving a voicemail and never receiving a return…read morecall. I had dropped off my husqvarna chainsaw about 2 months prior to this becuae f and m repairs in north troy closed down and I was recommended to this auto outfitter guy; and was told they were ordering a part and it took weeks after weeks to receive my saw back. Finally after the long wait and endless phone calls I finally receive my saw and when I get home to use it the chain is completely loose where it would of whipped off and the bar was hardly in place with the nuts on a quarter turn and the chain left unsharpened. I thought well that's kind of bad customer service already since I dropped it off in the beginning of summer and missed out on cutting trees because this "mechanic" took 2 months to order a plastic part for my saw and never even installed it correctly.the least they could of done was have the saw ready to run so I can see it test ran. I go back and ask the guy to show me what he did to fix the plastic piece on the saw that makes it engage and stop and he became wvwry unprofessional and argued with me the customer who payed 150 dollars for work that wasnt properly done. This guy has customer service issues big time and should stand behind his work. The guy calls me a liar and says I broke it and he wont fix it or give me a refund and said leave me store before I call the police. He then decided to say the saw works you broke it I cut a piece of wood in the back before it was picked up and seeing cameras all over I asked if he wouldnt show me proof he ran the saw and cut wood. The guy turned red in the face and told me to leave his stow and slammed my saw on his counter and refused to give me back my money or stand behind his product. Overall the guy took over 2 months for a fox f and m would of done in a week and he called me a liar and took my money for faulty work and when I asked for him to male it right he threatens me with the cops. This guy is no good I would totally stay away from this business. Do not recommend anyone to go here unless your willing to take a gamble and see what mood this shop owner is in that day. Best of luck to anyone who is willing to give this guy a shot. I was planning to purchase winter tires there but he lost my business and I'll tell anyone I know stay far away from there! You've been warned. I'm out 150 dollars for a chainsaw... I wouldnt want to trust then with my daily driver vehicle. Stay away from this business!

Came here to get a remote starter installed in my vehicle. A year later, I realized that the system…read morewasn't wired correctly after car started overheating due to radiator fan engagement failure when car was remotely started. The issue was promptly resolved by the techs at Auto Outfitters once I alerted them of the problem. I have to give them credit for taking care of the mistake quickly. However, I would like to have seen them go the extra step and provide a small store credit towards my next purchase given I was with a malfunctional system for over a year.

I purchased a Jeep Cherokee non plug in hybrid first of February. I love this car! I am now…read moregetting 39.5 MPG And still moving upward. It is a very smooth ride. As smooth as or better than my Pacifica. The staff at Northpoint went above and beyond to help me purchase this Jeep as I live in Asheville NC and this was a tough car to find anywhere In January. No regrets. After owning this Cherokee Hybrid for almost 3months, I can say it is the Best car I have ever owned and great service. Special thanks to Brian, Chris, Bobby Jo, Dave and Hank.

Tried to purchase a truck, the price quoted and discussed at length changed. They tried adding more…read moreon when the "business office" called to verify. Then a manager calls back and has a bout of amnesia and doesn't remember what was repeated to him several times. They tried inflating the price almost $2100 from what was agreed upon and documented. They seemed to want to deal with me less when I told them I was not financing the purchase through them I already had financing lined up. They did this also to my wife when she bought her new vehicle. She was also smart enough to walk away. She called another dealership and gave them the lot number of the need she wanted (at north point) they picked it up and delivered it to her at the price they agreed upon (which was less than north point quoted her). Bottom line Pay attention to the numbers and get in writing (be very clear) what you are getting/financing.

David was amazing to say the least. Beyond professional and went above and beyond for my family and…read moreI today. I hope Grenier's and AAA know how lucky they are to have such a fantastic employee!! We have Grenier's down as our go to folks in VT!

I needed a jump start for an EV. These guys were clueless, called the car a "hebrew" car. That was…read morewhen i had enough. Stay away.

Clayton is great! He really knows his stuff, and he has always been fair and quick. Friendly,…read morehelpful, knowledgeable. Two thumbs up!

I went down today to deal with my sons car that b&b towed on dec 22 today is may 6 I wanted to know…read moreif my kids car was worth fixing or salvage the motor and what ever was left good on it well the car was trashed so this car has been sitting all this time with valuables in it ripe for the taking and the guys at b&b new everything that was in it yet not one thing was taken and one thing in the car I thought for sure would be gone was still in the center console worth 300 dollars min I asked him if he new what was in the console he said for sure he saw it in there I let him know how dam honest this company and he is if you want your car truck or whatever towed by this company you can relax your valuables are safe and on top of this he told me the state trooper was taking things out of my sons car on the night of dec22 the cop was taking guns from this car but them too the state trooper told us the next day that they wanted his guns safe nice job and this is the same trooper that got in a major car crash with me we both should have been killed in that one thanks trooper laclair

David is a superstar! He drove all the way over to Jay peak, at a late hour, to pull out car out of…read morea ditch. He took his time to evaluate the situation, and he was very careful, making sure that he didn't cause further damage while towing our car out. He helped make sure the car was drivable, and even helped collect the trim pieces that fell off the car. I can't put into words how thankful we are for his assistance. Thank you again!