I had a very disappointing experience here. The staff was friendly, welcoming, and professional,…read morebut I had a concerning reaction after receiving a hip injection from the doctor I saw. Shortly after the injection, my leg became numb and I was temporarily unable to walk. The doctor explained that some of the injection may have affected a nerve. Fortunately, feeling returned to my leg about 24 hours later, but the injection did not relieve my hip pain. I expressed my concerns about my experience and the bill to both the front desk and the doctor. Afterward, I received a letter stating that the doctor would no longer be treating me as a patient.

This was my first time to ever seek treatment for pain management. I could not have been more…read morepleased with the care I was given by Dr. Sandhu and his team. Very welcoming and informative explaining the treatment process and expectations along the way. I will definitely look forward to future appointments with Dr. Sandhu! PS... The best office staff you could ask for.

I was being treated for Plantar Fasciitis and the staff was very professional. The clinic was clean…read moreand organized and on time for appointments. I got used to other clinics making me wait an hour or more past my appointment time to get into the clinical room and then wait some more. I was pleasantly surprised that was not the case here. The Dr. was not rushing to get out of the room to the next patient, listened to my concerns and offered me options for relief.

My experience with this practice was not pleasant. Dr. Zhao is a good doctor, but you see his PA as…read moremuch or more than you see him. I should have left after my first visit when patients were left standing out in the cold last winter. It was after lunch and the office didn't unlock the doors for 20 minutes after their office opened back up. They said they had an office meeting that ran over. The patients were very upset. I know because I was standing outside with them. I overlooked that, but the first time I tried to call, after what I thought was an error, went unreturned. This was my second visit. The text I received, showed my appointment with Kyle. I tried to call about that, but my calls were not returned. I mentioned that to Dr. Zhao who immediately took notes and had the office manager call to apologize. After more visits, I had a minor surgery that was over $109, 000. Even with insurance, I'll spend the rest of my life trying to pay off. That doesn't include his dr visits or therapy visits. Almost a year rocked on and my last visit was with Dr. Zhao. I purposefully asked to see him for my appointment because I wanted what I thought would be my exit visit to be with him. After the tech took my blood pressure and asked a series of questions, she told me Kyle, the PA, would be in to see me. I told her I made that appointment with Dr. Zhao, and at that point, she said, "Let me see what I can do." I could hear people laughing and talking right outside the door, but no one came to say, "Just a few more minutes" or anything!" After an HOUR in that room, I stuck my head out the door and said, "I've been waiting an hour. Do you know how much longer it's going to be?" The tech said, "You are next." After another 5 minutes, Kyle, the PA came in. He said I'm going to access you and then Dr. Zhao will come. You could tell he was mad. After he did a quick assessment, Dr. Zhao came in. I told him an hour of waiting is too long. He just said, he has Kyle to help with some of the appointments. I told him I understood that because many of my visits had been with Kyle, but I specifically asked for him on the appointment whereI was hoping to have the restrictions lifted. The restrictions were lifted, and I could not wait to leave that office. It seems the price of healthcare is rising but the level of care isn't. Needless to say, I would not recommend this office.

Dr. Cassidie and her team are the best! She has adjusted my daughters since they were little and…read moreadjusted me throughout my pregnancy. Dr. Cassidie and her team are the only ones I trust.

I am so so happy we found T3. Two of my kiddos come here and the improvements I have seen are…read moremiraculous. They rotate us between all the doctors and love that they all get to know our children individually. The ladies at the front are all amazing. Everyone is so nice and welcoming and understanding. I am a mamá to a special needs kiddo too and they have and are taking great care of us. It isn't close to where we live, but we drive out to them. I highly recommend them.

1 star for staff, Dr. Doyle is fine, he looked at my x-rays and my ankle, confirmed i was healing…read moreat each visit. I had the least experience with him, I'm rating everyone else. Scheduler doesn't explain charges, surprise bills show up weeks after visits of $120.00, just wondering how she charged me the initial amount I paid for, after the office visit for the ankle brace. I asked her how much it will be after my insurance coverage? She said $15, so I agreed. Just received the bill, 3 weeks later! I was scammed twice to buy a product they probably get for pennies. Talked to their person in charge of billing, she gave me a lesson, that it's my job to know what my policy covers. Okay! I called my insurance company, they were shocked that this office didn't bother to insurance verify. More over, they never even submitted a claim for the item. Not for this brace, not even for the boot I bought in January after my ankle was broken. I paid the amount I was told in the office, plus the "surprise" $121 emailed bill weeks after, that demands an online payment, with zero explanation. According to my insurance company, neither of these items were submitted for claims! Regardless if my policy covers the boot or the brace, they should have been submitted, AND explained to me if they weren't covered, given me a total prices of the cost to me! I would avoid this office for fraud! Are they just keeping the difference for profit, but lie of the first amount you make you pay! Of course it's nonrefundable, even though still in a box, because I bought it for my upcoming overseas vacation. $300 for an elastic brace and a boot! Everyone else can do better outside of this office! One of the x-ray technicians took 6 x-rays of my leg. Came into the waiting room, said oh, we need to take a few more x-rays. I forced the reason out of her, she said she took them of my leg, not the broken ankle! Obviously couldn't be bothered to look at my file to find out why was I even there in this office! 6 more x-rays it is. Never an admission of screw up, forget a simple sorry. Not a word. I skipped several "suggested" visits, because all we did was kept looking at my x-rays, kept watching my ankle heal. Like watching grass grow, for $60 a pop (my copay). Stayed in a boot, went for visit once every, or every other month. No, I did not feel cared for, but very much taken advantage of! My first and last visit ever in this office. I expect a call to change my review.

Dr. Doyle and his team are fabulous! He listens and is truly concern for the health and well being…read moreof his patients! His front office staff coordinator is extremely organized and so helpful in working around your schedule to fit you in with this team of doctors! I would not trust anyone else with my ankle or feet problems!

well i needed PT again and there is only one place to go in the Rockwall area and that is Rockwall…read morePhysical Therapy with Mary Hodge. She got me healthy again much quicker than anticipated. If you need PT in Rockwall, RPT is the only answer. Thanks Mary!

When i arrived for my physical therapy appt. i was told there wasn't an appt. for me that day, it…read morewas the next day and that i had made a mistake. I said that i had the right date as shown on my appointment reminder card. The manager, Ryan, asked to see the appt. card. I told him i would bring it on my next visit. When I showed him the card on my next visit, i told him i did not appreciate his doubting my word or calling me a liar. Instead of being courteous, gracious and professional, he started to argue with me and debate what was said. He then started to walk away from me, and i said i wasn't done we were having a conversation. He said he wasn't going back and forth, and that I came at him and not to expect him to take it. I asked to speak to his manager, I was told he was the manager, I asked for his boss. He walked away and then came back, I told him i wanted to speak with someone else. He had my therapist come speak with me. She is excellent, professional, capable and courteous. I was under the impression that she was going to have her boss call me. I heard nothing. I was made to feel embarrassed and humiliated. This is not a path towards health and well being. Unprofessional, Rude, Argumentative, Discourteous, and Condescending.

Dr Ray is fantastic. He spends more than 5 minutes with you. Always adds pressure points to my achy…read moreshoulders. He loves his work and it shows. Worth the drive.

Very knowledgeable and helpful! I am a repeat customer and bring my infant as well. Everyone there…read moreis very nice and takes care of you. I highly recommend Cook's Chiropractic Center.

Dr Burney is a great knee surgeon. I'm scheduled for knee surgery on September 12.th. But I think…read moreI'm gonna do some physical therapy first so I'm gonna postpone my surgery but there's nobody else that I would choose over Dr Burney. The office staff is absolutely amazing and caring.

My husband injured his knee playing sports. Pain was at a 10. Upon the visit Dr Burney stated that…read morehe thought it was a simple flareup of severe arthritis. Husband was told to go ahead and continue walking on it as usual and He asked us to come back in 2 weeks to see if the agonizing shot he gave in the knee had done the trick. Every day was horrible and the anti-inflammatories did very little to help. So I asked if he could go ahead and get an MRI instead of waiting for that 2 week appointment. The office workers kept returning my phone calls to the wrong number. We finally got on the same track and his assistant scheduled an mediate MRI for my husband late on a Friday night. After not hearing anything all day Monday and having gone through the weekend in agony, I called and asked what the results were. I was told that Dr. Burney went on vacation and we would have to come in for an appointment when he got back in town in order to get the results another week away. We gave up and went to another doctor and it turned out that he had a torn meniscus, a possible fractured bone on the inside of the bone, and severe swelling of the marrow. 3 days later my husband had surgery by Dr Sutker of Plano sports medicine. Dr Burney's office still never even called us with the results of the MRI.

I had 2 cervical fusions (C4-C7)previously and those were not done properly. Over the years my…read morefingers and hands got became very num, tingly and clumsy. I was very hesitant to have another surgery. The I started to gait and balance issues at that point, I went and saw a PM&R doctor and he ordered MRI and when he saw the result, recommended a surgery soon. Then I had to find a good surgeon and recommended him by a friend.Dr.Jason Taub performed my revision surgery on C4-C7 and and fused C3. His bedside manner is awesome and his entire team were amazing and had exceptional care. I will continue to have him as my spine care specialist. His surgical skills are top notch and he's caring and honest opinion is was the deciding factor in choosing him as my surgeon. There were no hidden fees and finance was straightforward. The preoperative testing, and surgery went seamless. I was never pressured or rushed to make a decision. I highly recommend Dr.Taub and his team to all my friends who are suffering from any neurosurgical problems.

I was referred to Dr. Taub recently due to long term neck pain, which eventually went into my arm…read moreand hand. He showed me my MRI on a large screen, and explained the issue as well as my choices. I went forward with an ACDF surgery, which went very well. I am recovering quite well. He answered all of my questions, and is very easy to talk to. His staff - Deana, Valerie, and Thomas have all been very patient in answering my questions and explaining things to me. This medical practice is top notch! Keep in mind I had previously seen a pain management specialist as well as a Neurosurgeon in regard to my condition who were unable to help me.