I made an appointment on their website and someone called me to get my insurance information and…read moreconfirm my appointment. The next day, I got multiple calls and text messages from their office saying that they need to collect my insurance information. I wasn't able to answer right away and they kept calling over and over and leaving different messages, including one message that said my appointment was being canceled because my drivers license is expired (it isn't). I called them again and they confirmed my insurance is valid. Went in for the appointment and the receptionist tries to get me to "Self pay" and says I don't have valid insurance. Had to provide the insurance a 3rd time before they finally acknowledged it. I got as far as seeing the medical assistant. I showed her my most recent MRI and a stack of medical records going back 2 years. She quickly told me that the doctor wasn't going to be able to help me and I left. Never saw the doctor. Also their office is full of red flags, like advertisements for laser hair removal, ketamine injections, Regenexx ads all over the place (which is not a proven treatment and is experimental at best), something called the O-shot for woman sexual improvement. I feel stupid for going here.

Spare yourself the pain and frustration of doing business with this practice. The office staff is…read morehighly incompetent. They were given insurance cards at check in and lost them. I called several times after seeing the doctor for my 91 year old mother to get the next steps done for her epidural and they never call back or respond to the cardiologist office who also contacted them. But they called, texted and left a voice mail when they needed the insurance information yet could not call me back about the patients needs of getting the epidural moved forward. Terrible office staff and unfortunately I will take my mother somewhere else because I will not deal with the terrible, disorganized and lack of help in the office.

Dr. Carll provides truly exceptional care. From my very first appointment, I felt confident I was…read morein the right hands. He genuinely listened, cared about my concerns, and made me feel assured that my back issues would be properly addressed

I cannot say enough positive things about Kendall Carll and the entire team at Spine Care of North…read moreTexas. From the very first consultation, Dr. Carll stood out from the other back surgeons I had seen. Before finding him, I met with two other surgeons, and the difference was immediately clear. Dr. Carll genuinely cares about patient outcomes and takes the time to explain everything in detail. He answered every question I had prior to surgery thoroughly and patiently, making sure I fully understood my options and felt confident moving forward. The office staff is equally incredible--polite, professional, and always willing to walk through details and explain next steps clearly. That level of communication and attentiveness makes a huge difference, especially when you're dealing with something as stressful as back surgery. I truly believe anyone considering back surgery should speak with multiple doctors--but Dr. Kendall Carll absolutely needs to be one of them. I've already referred a couple of close friends to him, and they've had the same incredible experience I did. The level of service, care, and communication at Spine Care of North Texas truly puts them in a league of their own. I'm extremely grateful for Dr. Carll and his team and would recommend them without hesitation.

I had a knee replacement 4-10-26. Dr Banerjee met with me and after looking at Xray, he said it was…read moretime for a total knee replacement. I then had the surgery. The only time I saw him was the initial meeting. After that meeting I never saw him again. I only saw his PA or a tech in his office. I had my other knee done 8yrs ago by another doctor. I had to change physician due to insurance and was referred to Dr Banerjee by my insurance company. The previous doctor met with me three different times including the 10 day surgery follow up. I give Dr Banerjee a 5 of 10 due to his personal connection and week followup.

The doctor performed a hip replacement, and I suffered a femoral nerve injury. He didn't provide…read moreadequate follow-up care I felt a lack of responsibility and empathy. This injury has left me with a greater disability than I had before the surgery. I don't recommend him

Dr.Noack has performed two reconstructive surgeries for me on each Achilles tendon, perfect…read morerecovery... including one with lots of bone work... he, his anesthesiologist, and staff are the best ever. I wouldn't go anywhere else.

Before my surgery I was required to pay the entire $240 Medicare Part B deductible even though I…read morehad previously paid a portion of the deductible to another provider, which had not yet made it to Medicare's records. I explained this to billing department and was told that I would receive a refund check once Medicare's records are updated. Three months after my surgery I was given the run around and have therefore concluded that I will never receive my refund check.

I recently had a new patient consultation with Dr. Rai. Overall, I was very impressed with his…read morebedside manner. Unfortunately, his office does not prescribe pain medication. I'm by no means a drug seeker, but have been on a drug that has worked with me for the past decade. Dr. Rai was very professional and honest about his inability to help me switch from my current pain managment provider and have him continue my medication. He did make sure that my co-pay was refunded before I left the office. While, he could not help me, I do have respect for him since he was straightforward and honest. I do wish they would be more upfront about their practice's inability to prescribe controlled pain medication so that others know ahead of time.

I came in due to chronic low back pain. I was referred here by my primary care physician. It was…read moredifficult to make an appointment because the office staff almost never answers their phones. It took days of repeated calls, messages, emails, before I was ever able to get through. However they were able to make an appointment within a few days. For the consultation, the doctor seemed very confident that he knew what the problem was and suggested doing an injection. Did not discuss any other possible treatments (i.e. medication), just insisted the next step was to come back for an injection. I went for the injection and it went fine. I had more pain for the next 7 days than I did before coming in, and after that I felt no pain relief at all. I came in for my scheduled follow-up appointment and was exactly on time. I sat in the waiting room for 30 minutes and then came out to remind them that I was waiting and that it was 30 minutes past my appointment time. The person there said something like "oh you're probably next". I told them I had another appointment after this and could not just wait around indefinitely. I waited another 10 minutes and still no doctor showed up. I decided that I could not stay any longer as they were well past the appointment time. I asked if we can reschedule for a less busy time. They said the next available appointment is 30 days out! I asked if they think it's right that the doctor did not show for my appointment and now I have to wait 30 days for another chance? The scheduler told me that even if I come in after 30 days, the doctor may still be not on-time that day and that I have to just sit there and wait. At this point I decided to just leave and go someplace else. Their treatment was not effective at all, their office staff is impossible to get a hold of since they don't answer the phone or return messages, and if they can't keep their appointments then it's really a deal-breaker for me. There are plenty of other doctors

Dr. Ramsey is the doctor you are supposed to go see! He knows his craft and has a tremendous…read moresystem that he has built around him. Every single thing about my experience was perfect!

A real person answers the phone!! Dr. Ramsey is in his own office, not part of a group so he has…read moretime to talk and listen to you! I have been going to Dr. Ramsey for 26 years and he is one of a kind! He has done 8 meniscus surgeries on my knee and 4 trigger finger surgeries on my hand. Every one of them has been great! Dr. Ramsey has a GREAT sense of humor!!

Dr Ennin and staff are wonderful. Great communication, answer all questions, very professional and…read moresupportive. All instructions are followed with written material that includes great information that is easy to read - and that is for both pre & post surgery. I am so pleased with my progress after my knee replacement. Pain management is addressed up front which was important for me. Very impressed with everyone here from the front desk, x-ray, physical therapy, PA, and surgeon (& anyone I forgot)!They have a good sense of humor and never make me feel rushed or like I am unimportant to them.

Now 18 months post op - have had three consults with other orthopedic surgeons - all state any…read morerecovery will be compromised - all state post op x-rays are disturbing - surgeon still has no contact information, anywhere

Thanks to Dr Montgomery, at 78 yrs old I can walk 2-3 miles daily and more. Dr Montgomery replaced…read moreboth my knees several yrs ago. His demeanor and honest consulting, gave me choices helping to make my decisions. Would not go to anyone else. Thank you Dr Bill.

Dr. Montgomery sadly ruined my life with a failed knee surgery which he would not admit and I was…read moreunable to sue him as he is so protected in his doctor community:( Beware of a doctor who has done so many procedures and does not care about the outcome.