I've had Long's AC out on a few different occasions, and none of the repairs were inexpensive by…read moreany means. One of the more recent repair recommendations was close to $1,800, which made me pause. I decided to get a second opinion, and was offered a much simpler solution--adding a second cold air return--which resolved the issue and actually improved system efficiency for around $400 total. My takeaway isn't just about Long's, but HVAC work in general. Always get two to three bids, especially for air conditioning. I've had multiple companies work on the same house, and it still wasn't running correctly until a simpler, more experienced solution was applied. You don't want inexperienced technicians guessing or experimenting on your system. You want someone knowledgeable who's been doing this work for a long time. Ask questions, challenge repair recommendations, and require that they put it in writing that they've correctly diagnosed the issue and that the repair will fix the problem. There's no reason you can't ask for that before approving the work.

Today I had a 24kw whole house generator installed by Long's a/c…read more Six men got here by 7:45 am and where gone before 11 am. They worked quickly, neatly and efficiently as a team. I was very pleased with their work and would highly recommend them to everyone.

Needed something done with just a couple of days turnaround, this company not only responded right…read moreaway via social media, but also came the same day to fix the problems. Really great customer service others asked for the job and they never got back. Super friendly and great service!

Very good and honest Been a client since 2006…read moreSpencer is a great ac tech But not necessarily cheap.

Called the 24 hour service phone number at 8pm and spoke with their after hours call service…read morebecause my mother in laws a/c will not turn on. They took my information and said they'd call One-Hour for them to call me directly. Waited an hour and still no call back. I called the after hours call service again and was told they'd call One Hour again. It is now 11:30 pm and they have still not called me back. If you're not even going to return phone calls, remove the "24/7" from your business advertisement UPDATE: It's now almost 11pm (24 hours later) and still no call from this company.

Oh, what a wonderful experience it is to have an awesome handyman!…read more I'm an older Yelper and there are fixit tasks around my condo I can't do anymore. I know, I know, it sucks to get old! I had built up a list of about ten tasks and it was time to do something about it. My neighbors all swore this guy walks on water, so I gave him a call. He perused my condo and assured me that everything was doable and should be no problem. He was booked for about ten days, so I had to wait a bit. Once he got going I was hugely impressed. His attention to detail was outstanding. His communication skills with me were spot on. The fit & finish of everything he did was impressive and when he cleaned up everything was immaculate. Note- He lives in North Highlands County and generally works in the Central and North parts of the county. He might be enticed to travel a bit more if the job is large enough. I would go above five stars if I could; he's that good!

ABSOLUTELY COOL, a terrific A/C Heater company!…read more At around 9:30 pm on Dec. 5, 2018, with the temperature dropping into the 40s, our heater died, so we called ABSOLUTELY COOL, who came out within 20 minutes and fixed the problem, which, thankfully, was only a broken thermostat. We were very happy with the 24-hour service and professional, friendly employees who fixed our heater so late at night, and at a reasonable price, considering the time of day.

Our central air was acting up and not cooling as it should. Called asked if someone could come…read morecheck it out. Turns out we had a very smalll unit for the size of our house. Gave me a price for a 5 ton unit and heater. Nice price and said when they could install the it. Carlos and Damien showed up as scheduled and an excellent job. Carlos explained everything they were doing and walked us through the operations. Highly satisfied with Absolutely Cool. Two very nice and professional men!!!!!

Excavation Point. I am having a contractor build a new hurricane proof house and Excavation…read morePoint was doing the dirt for the foundation. I lost a $99 Telo drone, caught in a branch that I didn't see on the live video. I came back the next evening and I couldn't find it anywhere. Excavation Point person told my contractor staff on site that next day that they found a drone. Excavation point doesn't have my contact information or who I am so they told the contractor about it, put it in a safe and waterproof location on the job site. I came back again to my lot but this time during the day and the contractor asked if I was missing a drone - I said YES. He went into that pedestal where you keep permits and other paperwork and handed me my missing drone that I lost a couple days before. I lost it when I hit a branch without seeing that one branch it on the camera, one loan branch sticking out further than others and it got stuck. I couldn't find it the next day, but your company found it. HONEST employees. But most important thing is they did an excellent job. I would recommend them. I would use them if I need their work again. https://www.youtube.com/watch?v=pWDrmjz2RPs&t=1s I like to give reviews on Yelp and Google. I am doing one now because of their honesty to return a drone ($99 Tello) to the customer and of course their work was great.

Serious attitude problem. No people skills. They reply with one word emails, like you are their dog…read moreobeying a command. They act like they are doing you a favor and are being put out of their way by charging you $30 more per load than anyone else. If they do decide to grace with their presence, they want you to be able to adjust your schedule at the drop of a dime, because their time is obviously more important than yours. Lessons in manners and customer service are very much needed.

What a refreshing change from their larger competition in Avon Park . Our 3-year-old air…read moreconditioner has required multiple service calls due to a faulty drain line. The competition came out several times last year , charges a lot of money and still the failures continued . These guys came out on time , rehung the drain line so it actually sloped down and charge this only 125 for the service call . I would recommend them over other providers in the area .

This has to be the most disorganized company I have ever dealt with. They came to my home 5 times…read moreto service a 4 year old unit (which I bought from them, still under warranty). Every time they billed me for a service call. They make appointments to come to your home, and never show; they hire anyone to fill an employment void, and don't honor warranties. This is a prime example of a business growing too quickly and lacking the proper training for its staff. I once liked this company; because they cared about their customers. Not any more.

I called Inside/Out Home Improvement and was very surprised at how fast they responded.read more