Worst customer service! I called and they kept giving me the runaround! I was informed to contact…read morethe las cruces hospital and the female told me that the Dr. was available until Feb of 2026. She should have told me that from the start instead of giving me the runaround. She made me waste my time. Very unprofessional customer service, to include the las cruces office.

Dr. Reynolds and his staff were very professional and courteous in explaining the procedure. He…read moremade us feel comfortable and answered all our questions. We had an awesome visit last year and have scheduled a second procedure this month. He makes you feel at ease.

I originally signed up for a package for American Laser Med Spa via Groupon based on a…read morerecommendation from a friend; she regrets sending me there and look, don't do it, it's a trap. You get six sessions, clearly not enough time to see any kind of results thus they have you sign up for more sessions or hey, maybe you want a second area done for a discounted price. So I signed up for additional sessions which I fully committed to. Note, I live on the East side so it was a significant event when I would make these appointments to travel to the West side. Her name was Angie and she worked the front desk. I must have booked an appointment every day for at least a week as she'd call me to let me know that she had to cancel the appointment due to whatever reason. My favorite cancellation was when I walked into the Med Spa and she said she had cancelled my appointment, without any notification, phone call, text message, email. Every time you book, you get a text and an email reminder and for cancellations from the Med Spa, they call you to reschedule. It was such frustrating process and then when I eventually did get seen, the results of the laser hair removal were less than ideal. After Angie quit, there was a different front desk girl working every time I made an appointment or who called me to cancel and reschedule due to the machine going down. The machine went down regularly. COVID-19 didn't help as it delayed the treatment for about 6 months until they figured out how they were going to treat customers. But that was most businesses during that time. But if you needed to pause your treatment for any reason, you couldn't unless you were pregnant. That's it. I'm active duty military and I asked if there was a deployment clause in case, I had to deploy...nope. Nothing along those lines. Especially in a military town such as El Paso with Fort Bliss and White Sands, you'd think they'd have something to help adjust if that were the case. Nope, not military friendly at all. I received laser hair removal for two years and I saw more pigment treatment rather than hair removal. To this day, I still have the same amount of hair that I did originally in the places that were treated. I understand that every person's reaction to the treatment will be different and yet, I was thoroughly disappointed with the treatment I received. And yes, they take photos to show the progress of your treatment. I look at the photos like woah, what really changed? Clearly, I could keep going and going about how poor of a laser treatment med spa this is but I'll curb it to this. Overall, my experience was lackluster and I was significantly disappointed throughout my experience. April was the only highlight of the experience as she was helpful and patient. Bless her. But lets be real, don't waste your money by going here. Do the research and find a place that'll take care of you unlike American Laser Med Spa.

Awesome experience here! The technician was super nice, and made me feel very comfortable…read more The process was really fast and relatively painless. I used a Groupon I bought for 6 sessions as well as added on another area. After just one treatment I am noticing decreased hair growth and more overall smoothness! I am so excited!

Terrible place if you have the minimum respect for other people's time…read more I had an appointment at 11:30am and wasn't seen until 1:30 pm. I had 2 little kids and other commitments later that day that had to be cancelled. Unfortunately, I didn't have any other day available to reschedule, but the receptionist wasn't helpful at predicting time to be seen either. The people behind and in front of me were getting irritated too since there was a major delay. The receptionist said this wait time is "normal". At any other reputable center I've ever been, this is NOT normal or Ok. Not a 2 hour wait. Horrible experience and they were not friendly or even apologized about the delay. I don't recommend any place that doesn't value others time, its disrespectful and unreliable, makes me wonder about their practice in general.

Dr. Karen's treatment for my acne was just was I needed. I've been clear for 2 years now, and it's…read moreall thanks to this clinic and dermatologist! Thank you so much for your help : ))))

Highly recommended, they answer all your questions and help you achieve your goals, they take care…read moreof your health, they are very kind and professional

From the owner: Every customer gets individualized care and tailored treatment. We specialize in patient wellness…read moreinside out.

I want to start off by saying that I did NOT receive treatment at this facility. I had booked my…read moreappointment but did not go through with it because Kim (the nurse practitioner) was over one hour late to my appointment. Mind you I called to book my consultation and actual filler appointment well in advance. When I went to the consultation Kim was about one hour and fifteen minutes late for the appointment and didn't even apologize for her tardiness when she got to the room. I figured she was really busy and let it slide. She seemed relatively nice and showed me pictures of her work so I wanted to go ahead with treatment. I confirmed my filler appointment and told them I wanted to go in early because I was driving from about one hour away and had to be at work after my appointment. They said that was fine and they would bring me in early so I would be out early. I had my appointment set for two days later and was told to come at 10:30am because my injections arrived at that time and they didn't want me to wait. They said they like to inject their patients with fresh fillers. I arrived at 10:30am and was told I would be seen shortly. I was told this multiple times as I waited in the waiting room for OVER 1 HOUR AND FIFTEEN MINUTES!!!! When I asked when Kim would show up I was told she was busy and was running late and they didn't know when she would arrive. I don't understand why they would book me for an appointment at 10:30am if the NP wasn't even going to be there??!!! That makes no sense!!! Considering that my procedure was going to cost a couple thousand dollars I would expect them to at least be professional enough to show up on time!!! They aren't doing be a favor; I was going to pay a lot of money for this procedure. After the long wait I decided to leave and just book an appointment somewhere else. If you are looking for a place to get fillers/Botox that is professional DO NOT come here. They do not respect your time. The only positive is that the receptionist Ceci is very nice and sweet. She is the only thing this place has going for them.

From the owner: Board Certified Family Practice Nurse Practitioner trained at the American Academy of Facial…read moreEsthetics certified in the art of administering botox and dermal fillers. Offering the latest in cutting edge technology for face and body rejuvenation with minimal to no downtime. At Rejuvenation RX, LLC, the goal for each and every patient is to be their personal best. With age one can experience laxing skin; this responds well to laser skin tightening. Also, with aging one can expect volume loss which can occur with significant weight loss. This can be corrected with appropriately placed dermal fillers, dysport/botox.

Offers many services. Staff is friendly & knowledgeable. Price point is very good for the quality…read morein care.

Have you ever walked into a place and immediately felt comfortable? 1CC does such a great job from…read morestart to finish. Laser hurts less when you have a professional on the job. Rosemary was so kind, caring and gentle. The attention to detail, the cleanliness and utmost respect of my time really stuck out to me. If you're thinking about laser or any other aesthetic treatment, you won't regret going.

Sophie.... you are such an amazing esthetician! El Paso is…read moreso blessed to have someone like you taking care of skin and waxing... I had such a great Brazilian with Sophie The way she works and her attention to detail is so beautiful! I'm an esthetician as well and Sophie knows what she is doing! She will talk to you during your brazilian and that helps keep your mind off the tiny pain ... cause her technic is amazing! She is so sweet and beautiful! I liked knowing I could text her which made it very easy for me :)

Sophie did a great job! She was very nice and very thorough. I will definitely be returning.read more