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    Photo of Jen R.
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    10 years ago

    Thank you Leslie for working so hard for us. We appreciate your commitment and happy to be in our new home.

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    Pope Management - Pic of our deposit statement.  Cheers! to supporting the local economy!

    Pope Management

    (19 reviews)

    I am finally getting around to do a review after 25 years. From the owner side everything has been…read moregreat from the statements to the oversight of two substantial property repairs. I can reach them and they reach out to me when needed. I appreciate everything Aaron and Fred have done over the years.

    My wife and I went to Pope recently to apply for a rental. They put our name on a waiting list for…read morea particular property we were interested in (because there's far more people looking to rent on the Central Coast than there are properties available), and they required a $20 application fee. We gave them a check, and filled out the rental application. We didn't hear anything from anyone. In the interim, we found another property through a different property management company and we were accepted. We went back to Pope to cancel our application and get our check back 7 DAYS after we had left it with them. We showed up in the office and there were several applications lying on the desk, and ours was still in the mix, not even processed. Again, this was one week later after submitting it, and no one had contacted us, and the app had not been processed. We're actually glad they didn't process the app or cash the check, so that our credit was not affected by the inquiry. Our disappointment was due to their lack of communication and not processing our information in a timely manner. Every property we looked at in the Five Cities area we found ourselves going up against a number of other prospective tenants. We have been up against the clock because the house we had been renting was put up for sale almost two months prior. There didn't seem to be a sense of urgency with this company and a couple of others. One might think that these property management companies are running a business to collect exaggerated processing fees. It seemed funny to me that the company we finally went through charged us less than any other company in the area. Me having a real estate license in California - I understand what customer service is about...most of my experiences with property management companies and real estate agents in this area leaves me scratching my head. FYI, I am a recipient of the Centurion Award through Century 21, which is reserved for the top 2% of Century 21 agents worldwide. I only mention this because I have a thorough understanding of real estate, customer service, and the urgency in which to process a transaction. I am very shocked at the lack of professionalism on the part of this company and others in the area. I was tempted to give them 3 stars only because we were able to get our check back and save our credit from another inquiry, but the fact that they gave us little to no attention is very disturbing.

    La Casa Mortgage - mortgagebrokers - Updated July 2026

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