I wish I had read the reviews before eating at La Favorita. Unfortunately, I discovered too late that many other customers have had terrible experiences here as well.
I ordered a hamburger, and from the first bite it had a strong fish smell and taste. A hamburger should never smell like fish. I brought it to the staff's attention and sent it back, expecting at least an apology or an attempt to make things right. Instead, they did absolutely nothing. No replacement, no accommodation, no concern whatsoever.
To make matters worse, the pricing feels deceptive. Their advertised combo meal (hamburger, fries, and a can of soda) costs €14. However, the hamburger that already comes with fries costs €9, and a can of soda costs €3.50, which totals only €12.50 if ordered separately. Apparently, you pay an extra €1.50 for the privilege of ordering the "combo." Make that make sense.
"La Favorita" translates to "the favorite," but this place is nobody's favorite. If you're looking for a hamburger that tastes like fish, poor customer service, and confusing pricing, then you've found your spot.
Siena has so many wonderful restaurants and places to eat. Do yourself a favor and choose literally almost anywhere else. read more