I had a bad experience with La Fete for my June 2011 wedding and would NEVER recommend them to anyone.
We hired La Fete to provide our table linens, centrepieces, candy buffet, the bouquets and boutonnieres for our wedding.
I had spoken to Jasmine a few days before the wedding to sort out details for the day. I agreed that she could set-up most of the decor the night before. She told me she would be at the golf course (where we were having our ceremony and reception) at 3pm the day of the wedding to drop off the bouquets and boutonnieres.
On the day of the wedding, I arrived at the golf course at 11:30am to find everything set up, which meant our orchid centrepieces had been sitting in water since Friday night. Not a big deal....until I noticed she had forgotten to include two key parts of our centrepieces! We had requested (and paid) to have river rocks put in the bottom of every vase, which clearly were missing. Also, we wanted to have turquoise ribbons tied around every vase. Again, missing. I called and left messages for La Fete/Jasmine from 11:30am to 3:30pm almost every half-hour and could not reach anyone! I also sent her an email, but did not receive a reply that day. Also, I was ticked off she had not been truthful with me about how many orchids were needed to pull off the look I wanted for the centrepieces. I asked for one stem of orchids per vase (for each table), not realizing I really needed two stems to make the vase look full. I showed Jasmine a picture of the centrepiece I wanted and she said it was not a problem. So imagine my surprise when I walked into the reception room on the day of the wedding to find that some of the vases contained one stem of orchids and some contained two. If it wasn't for our wedding coordinator at the golf course that drove around town to fix the problem, it would have looked like the florist ran out of flowers and didn't bother coming back. I also noticed that the table linens were wrinkled and the vases had fingerprints all over them.
I was also informed the day of my wedding by the wedding coordinator at the golf course that someone at La Fete, not Jasmine, had set up the room the night before and had left the bouquets and boutonnieres for us. This is not what I had agreed upon with Jasmine.
Two days after the wedding, on Monday, we received a reply from La Fete. From Natalie, who I later found out also works for La Fete. I've never met her in all the times I was at the La Fete office, nor had Jasmine ever mentioned the possibility of someone else setting up the decor for the wedding. Natalie replied to our email, stating that Jasmine had a family emergency and she had set-up the decor for our wedding. She also said she wasn't aware we needed river rocks for our centrepieces. Not once did she apologize for forgetting key elements of our centrepieces.
We have since sent Jasmine another email and still have not heard a reply from her.
I wish we had never hired La Fete to do our wedding and would have gladly paid a bit more to get a good decorator and one who could be reached on the day of our wedding. read more