Excellent experience from start to finish! They replaced the pilot assembly and restored my gas…read morefireplace, and everything is working perfectly. Joseph, the technician, was outstanding--professional, knowledgeable, punctual, and took the time to explain everything clearly. The entire company was excellent with communication, keeping me updated throughout the process and following up afterward to ensure everything was completed to my satisfaction. It's refreshing to work with a company that truly values customer service. I highly recommend them and will definitely use them again for any future fireplace service.

Great customer service. They were able to give me prices for removing my antenna, installing a cap,…read moreand an inspection right away and up front. Job was done efficiently and they explained everything to me. I'm happy with their work.

Fixed the problem right away thanks! In addition they thoroughly cleaned the fireplace and the…read moreglass stones inside.

This company provided an outstanding service from stat to finish. They inspected, provided a…read moreprofessional report with images of the damaged areas in the chimney, their recommendations and costs of repair. They performed repairs professionally , cleaned up thoroughly, provided images of the repair in a followup report. Even repaired my outdoor fire pit that had never worked properly for 2 year before they left. They left me with best recommendations on use of the fireplace and fire pit. I was very pleased with their work and feel safe using my fireplac. Worth every penny! Highly recommend Fiddler on the Roof

Moses and EcoGrizzly did a great job for us. Our situation was a little weird, in that our…read morefireplace box developed a hole in the floor and needed repair. As it turned out there were several issues. We had three different companies come out and although EcoGrizzly was slightly more expensive, they were far and away the most professional and knowledgeable. They were very communicative, did a thorough inspection and gave us a clear understanding of our options. In the end we had them convert our wood burning fireplace to gas. I was skeptical that I was going to like it, but for a variety of reasons, it's what made the most sense. In the end, they did a fantastic job, fixed all of the issues we had and made the fireplace look hugely better. Definitely recommend this company. They really stand out as being a cut above.

Super easy to work with, great communication, got the job done efficiently. Highly recommend!read more

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

Jeff helped us inspect an old chimney/gas fireplace and get it fixed up with a nice new log and…read moresafety key. The crew was on time, professional, and got everything done quickly with no hassle at all. The price was exactly as quoted and everything looks and works great.

I wanted to share a positive experience we had with Fireplace Freddie. They reviewed an assessment…read morefrom our home inspector and broke it down into clear, tangible pieces of work that actually mattered for us: repairing old masonry, cleaning out the chimney, and fixing internal mechanisms so the fireplace could be safely usable again. They were respectful of our time, highly communicative, and flexible to our needs throughout the process. The crew worked quickly and efficiently, and they were friendly, professional, and easy to talk to. They took the time to explain what they were doing and why, which made the entire process easy to understand and reassuring. Pricing felt fair for both the scope and the custom nature of the work. We'd absolutely work with Fireplace Freddie again and would recommend them without hesitation.

Having a very positive experience. It's not handyman cheap, but they are pros. Sincere and…read moreresponsible and courteous and seem to really care about the details. They worked with my schedule and have been very quiet for construction work.

I needed the chimney cleaned and repaired. so I called A1 Chimney Sweep. I got an appointment right…read moreaway. David was on time and very polite. He did an amazing job with our fireplace. He replaced a pipe and cleaned it thoroughly without making a mess. The end result was magical!!! Our fireplace was all lit up and looked gorgeous! Now I will have it on every day:) David is an expert, helpful and very honest. I highly recommend A1 Chimney Sweep!!

I see my review is just one of many, reporting on this scam. I am writing this to warn potential…read morevictims. Stay away from this company and all their affiliates at all costs. They defrauded me out of $2250, and damaged the chimney on my home, causing me to have to pay professional masonry contractors to fix the damage they caused. The scammers behind this company go by multiple names including: Madesin Chimney Sweep & Cleaning, Chimney Pros, and A1 Chimney Pros. I am certain there are more company names they use throughout Southern California, but these are the ones I can confirm at the moment. If you want further evidence, read some of the negative reviews for a company called, G Hester Chimney Sweep in La Verne. They're basically all the same. Their positive reviews are all fake. If you look at these companies, their reviews have all been posted fairly recently. What went wrong: The technician, Daniel Klein, caused undue damage to the brickwork on my chimney, which is visible from the front yard. He sloppily threw premix all over the exterior of the chimney, ruining what was prior to his arrival beautiful brickwork. He also spray painted the interior or my fireplace, claiming this was needed and would fix any cracks or spaces where heat can escape - two claims, qualified contractors have since informed me is bad practice. I've now had 3 different masonry contractors look at the chimney, and each one has stated that the "work" damaged the chimney and never should have been done in the first place. As all the contractors I've spoken to stated, chimney sweepers shouldn't touch brickwork. As a result of Daniel Klein defacing my property, I am now forced to hire a masonry contractor to fix what he did (I've provided two photos taken from my sidewalk). When I first mentioned how bad the chimney looked to Daniel, he brushed it off and said wait a week, and you won't notice it because you'll be used to it, and maybe eventually it will fade. He took no accountability. He also stated that he was not interested in aesthetics, which is not an appropriate response from someone working on the outside of someone's home. The value of my property is largely based on how it looks, so I, and every other homeowner are interested in aesthetics, and the damage he caused negatively impacted the value of my property. When I didn't accept his offer to wait a week, he gave me two options: pay $30k for a whole new chimney or he'll come with some spray paint and paint the brick he damaged. Both options were unacceptable. After this conversation, he called me back and said he spoke with his manager (the one who doesn't exist and cannot be reached), and said that he now has a new idea to "make my chimney beautiful". At this point I told him I didn't want his unqualified hands near my home again, and I requested a full refund. I decided to also call the company's phone line, and request a full refund, however the reps over the phone kept telling me that they would shoot my comments up to the manager. I never once spoke to the elusive "manger", however I received numerous calls from Daniel, who was now bombarding my phone with messages to call him back so he could come over to my house. When I called the company a second time to request a refund, the representative had a very different tone. He was angry, cut me off multiple times and eventually hung up on me despite the fact that I was speaking to him politely. Ultimately, as a consequence of their actions, I've lost money, time and my property has been damaged in a way that is visible from the front yard. I am now forced to come up with money to have a masonry contractor repair the damage caused by Daniel Klein. I want to warn people out there of this weird chimney sweep scam. I never would have imagined such a thing exists, so just look out. I suppose there are dishonest, immoral criminals out there who feel justified in their abhorrent actions, but it's just really disheartening when you come face to face with it.

The technician was very helpful, gave us the best ideas on what to do with our unusable fireplace…read more I also appreciate their communication and how prompt they are on helping with any further touch ups we needed.

I contacted Jonathan to arrange for a technician to clean our chimney. It had been approximately…read moretwo years since Chimney Sweep Masters last serviced our chimney. We were satisfied with their previous service and chose to use them again this year. Once again, we were very pleased with the prompt and professional service provided by Robbie, the technician. P.S. We live in Santa Clarita and were happy to know that Chimney Sweep Masters serviced our area.

Danny and Rudy were great to work with. They were friendly, professional, and communicated well…read morethroughout the entire job. What I appreciated most was that Danny took the time to understand how we actually use our fireplace and only recommended the repairs we really needed. No upselling--just honest advice. They worked through the heat, finished everything quickly, and did quality work. I'd definitely use Mr. Chimney Sweep Services again and would highly recommend them.

Danny was honest and thorough. He put a chimney cap on and also did a camera inspection of the…read morechimney and provided a detailed report. His pricing was very reasonable. I would definitely use him again.