The gym had a nice vibe to it and i was able to get a good workout in. The manager was very nice and friendly

I thought my LA Fitness membership would get me in. It had never failed me in the USA. Unfortunately, LA Fitness memberships doesn't cross borders. As soon as I scanned my barcode, the alarms went off telling David the manager who was there that morning to inform me that my membership was not good at his club. Interestingly, even though my membership was not valid at his club, David was able to look at my membership profile and see that I am a longtime LA Fitness member and was able to allow me to workout at his club. This Markham club was comparable to the Diamond Bar, California club that I normally workout at. LA Fitness considers this club a Premier Plus Club...whatever that means. My regular premiere club and this club were basically the same, except mine in California provides towels for me. It was less fancy than their Signature Club in Irvine, CA, where their headquarters are at. They had treadmills and ellipticals that were equipped with a TV screen for you to watch. They had free weights and machines. Most of the equipment worked, not like at some of the other clubs I've been to. The club seemed clean. Paper towels and sanitizer were available. No towel service at this club. The parking lot was adequate. I was able to find a spot. It's a good LA Fitness gym. I still don't know what a premier plus club is. It sounds good, but, it is no different from a regular premier club in the USA. Thank you David for letting me get my work out in. read more

See all

I've been a long-time, loyal member at the LA Fitness location on Woodbine, attending almost every day. Despite my consistent presence and long-term membership, I was recently denied entry because of a single missed payment -- something that could have easily been resolved on the spot. What made the situation worse was the completely disrespectful and unprofessional attitude of the staff member at the front desk, particularly the Asian male employee working that day. Instead of treating me with basic respect and understanding -- especially given my history with the gym -- he was rude, dismissive, and unwilling to listen or help me figure things out. Everyone has hiccups with payments sometimes, and I would've appreciated just a little flexibility and human decency. I felt disrespected and unwelcome in a place I've supported for so long. Management should really reconsider how they train their staff to deal with loyal members. This kind of treatment is unacceptable. read more

Most unorganized gym i ever seen, good luck finding your matching weights,people take over your spot when you take breaks and you definitely you need to know how to speak Chinese because don't understand you,locker room/washroom has strong chlorine odour that will choke you. Membership here should be free won't worth a Penny read more

Sometimes the machines are broken and never get fixed. And they could have more barbells. But the gym staff is super nice. Especially Natali! She's super sweet and helpful and showed me around the gym. read more

I have to say that this has become perhaps my go-to gym, even if the one in Longwood is a little closer. It is not super busy except for, I'm sure, the gym "rush hour" in the afternoon, but I never go then. The equipment is comparable to others around here, and the space is quite nice, with an upstairs cardio equipment floor, where all the bikes, ellipticals, and treadmills are. They have ElKay fountains in 3 different stations, and the staff does a good job keeping the space clean. The reason it's getting a 3-star review is a failure to do the proper upkeep - to wit, the broken urinal in the man's room has been out of service for, I swear, 1 decade, maybe more. C'mon man: one urinal for a gym this size is just not adequate! Commit to a repair time frame, and get it done, PLEASE!! And while you're at it, let both sinks offer a soap dispenser, not just the one on the right? Thank you. read more

every employee was so kind and understanding about my problems and about the help I needed

I have been to many in Scarbo. Parking is an issue it's very small. So be aware of this or plan for it. Came only for the yoga class. At 8pm Class amazing very good teacher and would love to come to him again but the parking is an issues. The only negative is that we did not hold the pose as long as I would like, you can have everything you want. I think this teacher also give more levels for those who need a more.. which was a positive. The teacher be fire let out late so we had less of a class but I think from talking to other members it a normal thing. I don't think she will change. The gym has everything as the other places. The lay out is different but it's simple to get around. The negative: Parking but I did see a more park g but I don't think it cutting it. The shower it was very cold. I'm not sure it was cause all the shower were working at the same time. Would I go back to this location but only if I could get parking.... read more

I love this place, lovely staff to greet you at the door. The workout space is clean and very spacious

LA Fitness is fine. As long as you never have to make a request, make a complaint, ask for a manager, deal with the hordes of people, go into the hot tub, look for some paper towels, face a broken machine, bring anyone in on a guest pass, cancel your membership...yeah, other than that, it's fine. Disclaimer, I've never been to a class (though they must be good because they're always super popular), and I've never used the pool. At $40/month + $100 initiation, this was probably one of the cheapest places I could to go considering I only really need access to the gym and its equipment. Yes, it's big. Half of it is filled with Ellipticals and Stairmasters, for the cardio enthusiasts and the "Yeah, I go to the gym all the time" declarers who are there to lightly walk and watch dramas/take selfies. The other half is filled with equipment, for those that want to do some strength building exercises and the hardcore roid bros. I once saw two roid bros have a face off at the chest press machines, adding more and more weight and looking redder and angrier. The equipment is brand new but when something breaks...oh well! That's going to stay broken for at least 3 weeks. Same with the hot tub. And the sauna. Bathrooms have also been getting progressively dirtier. Paper towel dispensers are usually empty. Is that management's fault? Probably. Staff do seem to be notoriously unhelpful. Luckily, I'm a very easy customer and have never had to approach staff for anything but I've had family and friends alike tell me of their incompetence and downright rudeness. That's not to say staff are annoyingly indifferent all the time, they COULD be super nice...if you're about to join the place or make a large purchase, like for personal training sessions. There are definitely some qualified trainers there, but also some that are questionably qualified. As in, they're probably not qualified at all. If you're considering the investment, make sure you shop around. While signing up to give your money away, that process still isn't a smooth as you'd like it to be. To get access to the gym, they encourage you to download their app. In order to login to their app, you need to receive a membership code from the front desk. 9/10 times, they gave me the wrong code. Bringing in a friend on the guest pass isn't a simple procedure either. Need to take pictures and take ID like it's some sorta government application, damn. And lastly, cancelling your membership. After being a hassle-free stream of revenue ever since the gym opened, you finally decide for certain reasons, you gotta go. Thanks for your loyalty, here's the most inconvenient cancellation policy for ya. You can only cancel in person from 9am-5pm from Monday to Friday. Gosh! What a coincidence! Those are exactly the same hours I'm at work! Sure, there are other ways, you can print a specific template from their website (which also requires that stupid membership code) and mail it to headquarters in California... There you have it. That is an accumulation of my 3 years at LA Fitness from start to finish. Bottom line is, it's fine as a no frills gym but they market themselves as one with frills, and the frills is where they fail. Cheap option to get some gains. Too cheap for you to gain anything beyond that. Goodbye LA, you'll always be remembered in my heart as "just ok". (84/100) - 2017 read more

Disclaimer that I'm not a member of this place but I did come here for a free trial. To get a free trial pass I went to the general LA Fitness website to get a "Guest Pass". I had enter my info there including zip code which found a club near me. I had one in mind already which wasn't the closest one to me so you might have to Google the zip code for a specific LA Fitness and put that in if you don't want their recommendation. From there I was emailed a pass immediately. The pass is good for the gym and the classes. I showed up with a friend who was also new to attend one of the yoga classes. She arrived first and was working with one of the staff members to get a pass. I didn't know this though because the huge front desk was completely unmanned. There's no bell or anything too so if you are new like me, you're standing their awkwardly as time counts down towards the class you're trying to take. At one point a girl in UoT hoodie appeared from the wall behind the desk and smiled at me and left again. It turns out she actually worked there but there was zero indication of that since she wasn't wearing a name tag or any LA Fitness branded apparel. Eventually a dude came out who also worked there and helped us out. To get a pass they just made my friend sign up again online. Eventually that worked and they scanned her pass from her phone. The pass itself says to print it out but that didn't matter. We signed waivers and the guy gave us a brief spiel about how the guest pass works and that we could sign up after without going into details about any plans. He walked us into the gym and pointed out where the change rooms were and where the fitness room was located and we were set. Since we were taking yoga we were in the fitness room. My first impression about it was the size. It is GIGANTIC. This class must have had 40 people in there minimum and there was ample space for people to spread out. The floors were also remarkably clean. I've been to a lot of different dedicated yoga places and gyms and this was by far the cleanest floor I've seen. Maybe it was because it was earlier on in the day. The noise from the gym wasn't too bad during yoga and there was music playing anyways. The instructor was pretty solid and I will mention it was more of a stretching class than a workout class. read more

After such a long on-and-off with gyms due to COVID, it's amazing to be back! Love the convenience of this location and it's always kept clean and well. The staff seem excited to be back and the energy at the place is positive. read more

Horrible place, tried to call in to cancel gym membership, and the staff deliberately hang up the phone every single time. I can tell the phone has been connected for a few seconds, then the staff just hangs up. I can also tell it's a person hanging up the phone because the number of rings before hanging up is different. Called like 20 times. Be aware before you sign up! read more

Rude staff, dirty place, facilities often not working, pool often closed Complained to the company, no reply. They don't care about losing customers. Membership has been cancelled. Would never recommend this club! I hope they lose their jobs soon read more

Most of the time I come here for swimming and to use hot tub due to my back pain. suddenly hot tub temp dropped to lukewarm and hot tub jets have minimal flow. Tap water also have minimal flow as well. It takes time to wash away soap from hands. lots of customers have same complained like me. one of the employee from management, I think his name is David: clearly neglect our complaints and ask us to use with this kind of temperature or to use with cold water or will be totally shut down or use other location because it meets the requirements from city of Toronto. I am a member of last 22 years. this is the first time suddenly changed in the facility and got a rude and disrespectful answer from the management. read more

terrible staff. this gym sucks drains your bank account don't get much value back other than basics. I wouldn't recommend going here unless you're ready to deal w the consequences of choosing the path of low value along with other low values and a stinky gym. they act like they are against the customer ? read more

This is one of the best Gyms in the markham area . I have been a prior member at several good life locations, YMCA and planet fitness . Those other gyms don't even compare to this location . I have also gone to the other lafitness location In Scarborough and it is not the same. Pros - Huge space Tons of cardio and fitness equipment Basketball court 3 sets of free weights ranging from 10 pounds to 80 pounds - this means no waiting Spin studio - several time options for classes Fitness studio - for other classes Separate area for women to work out .. I think the guys might not see that as a pro Sauna Hot tub Pool Ample locker space even with the huge volume of people in here Cons Front staff could be more helpful /nicer Have a towel service No salt water pool The cleanliness in the lockers could be better The Sauna heat could be better Other locations have a squash court Overall - for the price .. and no contract needed and the location where it is . I love my gym . I'm here 3-4 days a week here and I would not go to another gym . Just wish they improved on the things indicated above read more

Came in for some information. Had an appointment with Ashley and she left early with her bf. Ai was told to wait while the assistant manager was called. 15 minutes come and go, then Danielle comes by and at first seems OK. Brought me for a tour. But very little enthusiasm. Trash talked all the other gyms and how he went in as a secret shopper and how inferior they were. Fast forward starts to sell the memberships and got all arrogant. I said I will think about it and get back to him. His attitude changed to being annoying and acting like a little child not getting his ice cream. Starting making fun to say you are not committed etc. .. I just took my stuff and walked out. I am a customer and with that attitude. He can go sell his services elsewhere. I will not be back to look for their input read more

A good better location, I usually go to the one on Rutherford and Bathurst, but this location is much nicer, cleaner and kept in better condition at all times. The locker room is always clean and much nicer, where the other locations always seem to be dirty and stuff is tossed around! The cafe/nutrition bar is better, and they offer a lot more things than most locations. The workout/treadmills and everything is on the main floor, where the other one is on the second floor. so this one has more light coming in so this one is more fun to work at. read more

If you'd like to just know about the facilities itself, check out the very bottom section of this review after my horrific experience story. Over all, I quit this gym. My friend's all quit too. They are over priced for really sad service attitudes and their competitors are offering much lower and simpler rates for the same equipment and cleaner facilities. The pool is no longer their selling point as it's often crowded... Rather go to a public pool for more space. As you can read in the section below, I had an awful experience that made me really quite mad, but also can't help but laugh because it sounds so ridiculous that it happened at all. Their Operations Manager was very kind & did a thorough followup as soon as he got back into the office. It is a one time incident, and it shouldn't speak against all staff working there. Maybe they just need better training or set procedures to ensure a certain standard. --------------- Horrible incident. It's my first month of membership and I got the times mixed up so my sister and I went in a little late. After swimming, a woman tells us we need to be out of the pool because she's gotta clean it, so my sister and I thank her and just get out and go shower. We finish our shower, and start getting dressed and packing up (we took maybe 5-10 minutes), suddenly ALL the lights go off. I'm thinking.. power outage? We never heard an announcement. So we quickly get our stuff, just jam it into our bag and head out with our cellphones as flashlights. (Because we literally could NOT see anything at all). Suddenly, a guy YELLS at us. Not asks us if we're okay. He immediately starts to threaten me with revoking my membership and reporting me.. I haven't even had a chance to speak... He snatched my keys from me and walked all the way up to the front to record my membership number... How dare he take my car keys! So rude. Then when I tell him that we're sorry, we didn't realize the facilities closed so early, he YELLS again "I SAID IT OVER THE PA SYSTEM".. so I tell him we must have been in the showers because we didn't hear a PA system.. And he, in disbelief, tells me to just wait and watch my membership be taken away... At this point, I don't really care to spend my money here anyway. He was so incredibly rude. What a jerk. .... thank you for asking me if we were ok. Staff should have walked all the way into the shower area to make sure no one had passed out back there. Also, we found out that the PA system wasn't working in the change rooms and that was not news to the staff. I was being treated horribly!! Utter lack of concern for your guest. ------------- The facilities are what you'd expect from a gym. There's quite a lot of equipment to use and variety. I like that they offer heavy bags and a pool. I also appreciate that they have a woman's only work out room. Change rooms are getting messy. Lockers are nice, especially because they aren't metal so they don't rust, but the floor is covered in hair and not cleaned periodically enough. The showers are okay but the hooks are missing on a few of them so you can't really hang up your towel.... Showers themselves are not really clean though.... read more

I would rather go to a bar. This place is more pick up joint then it is fitness club. Members are more interested in selfies during fake work outs then they are in actually getting into shape. Taking up machines and weights doing nothing. Ahhhh. read more

LA fitness is a huge space right in the middle of markham, so obviously half the population goes here. There are things that can be changed for the better and things that are great about the gym. PROS 1. Huge facility with lots of cardio machines ..which you're limited to 20min on when busy hour comes.. rough times if you're a cardio bunny, eh? 2. Salt water pool - great for healing purposes and pretty rare to find around here 3. Smoothie bar is LIT. Great prices for whatever supps you need - must be easy since bulldog nutrition is right there.. they literally have a bunch of bcaa, protein, etc to choose from. & it's not all severely overpriced 4. Many of the trainers here are very nice and always smiling/welcoming 5. Unlike ratchet goodlife, they let you use chalk and bring your bag with you. You are also allowed to deadlift heavy even though the sounds are loud. 6. Large basketball court, two studios -one for biking and one for whatever glute activation or weird exercises girls do... I don't know, I call it like I see it. 7. Changerooms are relatively clean considering the amount of traffic. CONS 1. Some receptionists are not nice. Like, the only reason they'd ACT nice is probably when the boss is around. There's a fake, rude blonde girl that gives me a stroke every time I hear her voice. 2. They need more than 1 powercage! One does not cut it. There are so many people waiting for one rack.. and two squat racks.. that's rough, man. There was a time where I was literally waiting for 30minutes while foam rolling and some mans comes up to the girl using it and asks her for it, AND DIS GIRL. CLEARLY SEES ME THERE WAITING. and gives it to him. NO GYM ETIQUETTE, MAN. 3. The plates are weird... it doesn't slide on the bar easily so when I load the bar for deadlifts, I always cut my hand. 4. People that come here are pretty clueless and unnecessary. Not a fan of the crowd at all... some mans hogged the SQUAT RACK FOR DEADLIFTS. are you okay??? Are you mentally unwell??? He refused to step away from the rack even though he had no interaction with it. Also, my boyfriend set up a barbell, turned away to grab a plate and had it stolen under his nose. Whose mans are these??? I also heard cancelling is a hell of a procedure... either during work hours (which conflicts MANY people 9-5) or write to HQ in the USA? Ummm it's gonna be a no from me, dawg. read more

I can see that there are a lot of negative reviews out there. But I wanted to keep an open mind and see the facility myself. Aidin was a great help, he set me up with my membership at 35 dollars a month. Compared to GoodLife which is 50 dollars a month. Although LA doesn't have as many locations as GoodLife, they do offer more amenities such as; a full size basket court, swimming pool, jacuzzi and sauna. As for the weights you can't except any gym to be neat and tidy but I do see the staff frequently try and clean the mess. I come here 5 times a week, maybe I'll sign up for personal training. read more

I thought was LA was the smallest that I've been too (comparing to their Kennedy commons location and 16th and Bathurst location). Everything is on one floor so it's easily accessible. I feel like the people here are actually here to work out as opposed to staying around on their phones and chit chatting (there was one or two here and there). The gym etiquette is also really high as a lot of people were seen wiping down the machines. There isn't much staff on the floor but they are friendly at the front counter! read more

The manager, David is welcoming and knowledgeable. The club is clean. The equipment is up to date. Classes are great too. Love this place. Join and go. You won't regret it! read more

I'm reassured by the low score this gym has... I literally thought it was just me that had problems with this facility. First and foremost, the policies of this gym are whacked. I started up at this gym paying the first and last month upfront, initiation fee, etc. that totalled over $200... Dafuq - that's literally $100/month. Then, I needed to put my pass on hold and the policy is that you still have to pay $10/month regardless of the hold... so I decided to cut my losses and just cancel the entire membership. Nope, they don't make that easy either. Onto the second point... Customer service here SUCKS. I've been to places that have had poor customer service, but this gym tops them all. I wanted to put my pass on hold, called twice prior to my billing date was told to come in to confirm the hold and I went in person. They said it was all confirmed and emailed me a confirmation on the spot. I didn't get a confirmation through the phone but assumed it as all good. Fast forward a couple days and I'm charged for the month I had put on hold for. I call back and the lady on the phone proceeds to tell me I had no proof and she was unable to refund me. She proceeds to tell me I will be charged $10/month hereafter for holding my membership and that if I want to cancel I need to come in again... Not to mention, compared to the other gyms I've been to, this facility is so dirty and continues to spiral downwards. If you think this gym will be convenient for you and great for starting your New Year's resolution, I highly recommend that you take your business elsewhere. The prices at this gym are NOT competitive with other ones in the area like Goodlife, YMCA or even Snap Fitness. AND when you need to cancel or deal with membership problems, it'll bite you SO hard in the butt you'll lose all those muscles you squatted for. read more

This is one of the most expensive gyms I've ever signed up for. If you do not know how to negotiate THEY WILL TAKE ADVANTAGE OF YOU. The sales people at this gym are very aggressive and will try to up sell you on each and every overpriced service they offer. THEY WILL NOT TAKE NO FOR AN ANSWER! I repeat when they try to sell you the over priced personal training I explained my financial situation and instead of understanding they kept aggressively selling it to me after I reduced the price by 50% I still regret my decision. The sign up fee is atrocious running you over $200+ dollars not to mention the low moral of the staff. I even got harassed when showing my vaccination being accused of being anti-vax. There are better gyms for less than half the price you will pay here. In addition to the squalid condition of the gym I find it unsanitary and disorganized. DO NOT COME HERE! read more

Very frustrated dealing with the trainer. They only care about their own schedule and time. I told my trainer 3 months in advance that I worried that my sessions couldn't be used up on time. Nothing has been done. Now I'm left with 8 sessions to be used in 3 weeks. Their training sessions are very expensive (~$60 for a 25 minute session), but the trainer and the manager will make you feel like they are paying you instead. Spend your money somewhere else if you are looking for quality training services. read more

When signing up, be aware they will not offer you the best price upfront which is expected when signing up for gym memberships. However, they lied to me when I asked for a single location price, telling me that $64.99 was the best price they could offer. I signed up for a short 2 months, and paid first and last month. They told me to cancel 10 days after the end of the first month and that I would not be charged extra and everything would be taken care of by the branch manager. I later realized this was a scam to lock me in for an extra billing cycle, which I would not be able to make use of. The last month's payment only comes into effect when you cancel your membership, which means they would charge me an additional month at the start of the second month if I followed their instructions to cancel 10 days after. As a result, after signing up, I went to cancel my membership right away. Unfortunately, the branch manager (Only one who can cancel memberships) was no where in sight, even though they told me to come during work hours. When I did get a hold of her, she told me I needed to wait a week before I can cancel after signing up. So I waited a week, then it was an additional 3 days because of the 10 day refund policy in Canada. Then I was told I need to wait another week before cancelling because they only accepted cancellations during a certain period of the month. Finally, after waiting 20 days and a week shy of being billed for the next month, I was finally able to get my membership cancelled. This was by far the worst experience I've had at any gym. Having grown up in Markham, I've been to the YMCA by the Go station, Anytime Fitness by the T&T, the Goodlife in Markville Mall, none of which so blatantly made it difficult for me to cancel my membership. I do not recommend this gym if you are looking for a short period in the Markham/Unionville area. There are much better options where you can pay in CASH. I've never written a yelp review before, until I recently got an email about a promotion for $34.99/month with $0 initiation fee. I felt the frustration once again. read more

This has to be the worse customer service experience I have ever had. To be honest, the gym facilities are nice and well equipped, but the human interaction aspect needs way more improvement. The front desk services was not exactly friendly but when the representative sat me down he was very rude. I felt very out of place and that he did not want me there. I was there to inquire about prices and what services they provide so I can have more options when choosing a gym. When he found out I was more inclined to choose a different gym that is closer and cheaper, he gave up all attempt to "sell" me this gym and all niceness went along with it. He just sat there and started checking his computer. I had to ask him about the prices or if they had any promotions. After, he threw the prices in front of me and did not even bother explaining anything. He said,"Well, if you are going to choose that gym why do I even bother explaining anything." He was so rude and I am so angry that I made an account on Yelp just to leave a review. read more

RUDE STAFF. (REGISTERATION) Almost kicked their ass. Terrible customer service and no management or supervisor. Not recommended. read more

I have tried several spin classes everywhere but there was nothing compared to Henry's Sunday class at this location. It was not surprising that his class always had full attendance so much so that ppl were reserving bikes in advance so as not to lose their spot. There was no turning back after I did my first class with Henry. Everything was so perfect from the instruction to the well chosen playlist that it has now motivated me to attend every Sunday. Henry comes across as a very friendly person with a great sense of humour making everyone feel welcome. He comes well prepared for his class and his playlist is an interesting mix of fast paced and slow grinding uphill climb , low intensity to relax and fat burning. His music is all about the beat which makes it so much more enjoyable and makes you forget your stress. Once the music starts the class has such an energetic vibe with Henry's encouraging us not to give up and communicating in different cues throughout the session. I am in a totally different world then with Henry and the group, climbing hills and mountains, sailing past meadows, such a great feeling and a great way to start your day. If u haven't done Henry's class then do give it a try and you won't be disappointed. read more

Great gym! Lots of equipment and has a basketball court and pool. Been going to gyms for the last 20 years and probably the best gym for its price point read more

walked in today for a free trial and despite a busy schedule Mr Tahir managed to fit me in his schedule to sign me up. within 5 minutes of walking in I was already ready to workout. Wonderful experience here at LA, would recommend. read more

I want to talk with the sales about the monthly fee, but obviously the sales here do not want to show his professionalism and good personal cultivation. He told me the price here as is, If you like our fee stays if don't just cancel your membership and leave and when I asked him about the annual Fee about it (i.e. GM , David) he asked me to leave. The Staff specially the GM of this location needs to work on his soft skills and customer relation. He was very impolite and unprofessional. Very bad culture in LA Fitness at 8555 Woodbine location. read more

TOTALLY disappointed with this gym. I used to live in Kitchener so started at the LA there and loved it. When I moved to Markham, this LA was close to my place so I figured I'd just keep my membership and work out there now. Huge mistake. I usually go at 6:30am, and even then, at least 50% of the weights are in the wrong spot - and many of them aren't even close to the weight rack. You'll find tons of them in the women's room, others left beside machines, and then others just in the wrong spot on the rack. There's absolutely no reason for the gym to be in that condition that early in the morning. I get it - the clientele here sucks. As other reviewers have posted, the majority of the members here don't understand gym etiquette. But that's no excuse for this - there are always a handful of personal trainers standing around, chit chatting, who could be cleaning up. I approached the manager once about this and he said they clean up every two hours - which I don't believe at all. Anyway - stuck here until I find a better option near by. Not that it's easy to cancel, either, from what I've heard. read more

Bad customer service Went to the reception and cancelling me membership. I told The receptionist that I wang to cancel, she took the call in front of me, I was waiting for 7 minutes, she told that an operation manager will speak to me. I was waiting for another 10 minutes before seeing the manager, the manager took another call in front of me and took 5 minutes. She told me to scan the card and it is done. Complains: Calling customer has a higher priority then going in person. I don't understand this at all. read more

Womens exercise room is like being in a sauna compared to the rest of the gym. Rude staff. Employee's were asked multiple time to adjust temperature and never did. Nor did they give an explanation of why it was so hot. 6 staff members were hiding in the back chatting amongst themselves (doing nothing). This gym is too crowded. They need another location in Markham. No parking during peak hour. Disappointed with my experience today. read more

LA fitness was absolutely amazing, great environment, people, and equipment, can't wait to get back!

What people below me have said about this location's constant attempt to scam you for more money is true. They never give you the best price upfront until you repeatedly ask for a lower one or tell them you know someone else who is paying less. The gym is too crowded and not cleaned enough. The facilities are fair but the customer service is horrible. I don't think any of their "managers" have any business or customer service experience. You're better off at Goodlife, Fit4Less, or literally any other gym in the area unless you need the indoor basketball court. read more