They fixed the AC. Yay! Now it's nice and cool. Chill place, chill people, quiet. Staff friendly.

Once again, I checked in at the front desk. THREE employees at the front desk. None of them acknowledged me. Just kept talking about some idiotic t-shirt. I've posted about this issue multiple times. Absolutely no response or comment from LA Fitness. However, last week I posted a very positive comment about the staff that keeps the gym clean and running smooth. That got a positive response from LA Fitness management. I really enjoy this facility and and it's equipment and maintenance/cleaning staff, Top Notch. Management and other staff. Absolutely HORRIBLE!!!! read more

Before the renovations the place was a dirty s*#hole. Now? Just a plain old s*#hole. Got rid of spin bikes in favor of a Pilates room which will never be fully utilized, esp considering it costs extra. Water is warm and only 1 fountain has a water bottle fill-up option. Welcome to 1999. Seems like the renos were merely to add space for extra cost services (ie personal training, Pilates). read more

I'm just going to post a few pictures of how the gym is quite neglected. I don't know why the manager and the general manager are not on top of it not to mention corporate. The GYM franchise is very successful, but this location embarrasses the brand. read more

See all

This gym has engaged in some of the most deceptive and fraudulent business practices I have ever encountered. They have repeatedly misled members about its reopening, going so far as to tell me to cancel my other gym membership last July 11th, knowing full well the gym would not be opening in 6 days as promised, but still choosing to prioritize keeping me as a customer, even through deceit. They originally promised to reopen on July 17th, and based on that, I paid to freeze my membership for $10 per month with no benefits or gym access provided. When I showed up on July 17th, after following their instructions to cancel my other gym membership, the location was still closed -- with nothing but a handwritten note on the door pushing the date to July 30th. Since then, they've offered nothing but false promises and vague excuses, constantly giving out new reopening dates that never happen. Despite knowingly missing the original promised date by at least a full month, they've refused to credit members, pause billing, or offer any meaningful relief. Every call leads to a different lie, and there's zero transparency or accountability from staff or management. It's clear they're stringing members along to keep collecting fees while offering no access and no answers. This isn't just bad service - it's intentional deception. Nobody is willing to take any accountability or offer any meaningful relief. They have the audacity to have signs on the door saying they are open for new member sign ups when they still do not have a true opening date - trust me, whatever date they are telling people in there to convince them to pay to join is a lie. Do yourself a favor and don't get sucked into the cycle of promises that all staff members will unapologetically make to entice you into being/staying a member that they have no intention of ever keeping. read more

The incompetence of this gym is astounding. They have been stringing along patrons for months, begging them to sign up AND THEN SUBSEQUENTLY CHARGING THEM for a service that they can't even use because management has now lied about the gym opening date 5 different times. They claim the problem is "out of their control." Yet another lie of them trying to deflect their incompetence. While they could have been honest and truthful about their situation, they instead lie to and cheat their patrons. The management should be embarrassed of themselves. They continue to push back the opening date, giving 0 notice to gym members. Do not bother showing up on "opening day," because I'm sure someone will tell you yet another lie as to why the gym cannot open. They need to give people their money back and stop charging people for a service they cannot use! read more

Charging for memberships when they can't open...living up to the poor customer service LA Fitness is known for. They had weeks to get everything buttoned up after the construction was done...definitely dropped the ball (but what do they care if they're charging members as if they actually HAD opened...). read more

I joined about a month ago and I never even got a tour of the place. I've never even had a person greet me or say anything to me everytime I've walked through the door I belonged to the LA Fitness in West Chester PA for 3 years and I was always greeted and welcomed. I also had a tour, a fitness assessment, and had my photo taken. I understand it's COVID. But that's no reason to neglect gym members. Why stay open? Many people walk around the gym with no mask, especially upstairs in the cardio section. The whole entire place smells like cat urine, sweat, and mold. Absolutely gross. Going to cancel my membership tomorrow or Friday, and they better not give me a hard time about that! read more

Finally made it to this location after moving to St Pete. I love the open space , high ceilings, a little outdated in the lockers but a big deal. Shae in the front was nice and welcoming. read more

I have never in my entire La fitness life seen one around the country this clean and organized! Definitely has me looking at every other location with a side eye!! Great staff and great environment. read more

Nice vibes I felt really good coming to this place. Everyone was really fit and inspiring there. I had an issue with my account and the staff was extremely patient and helpful with me. The locker room was clean and the equipment wasnt bad there was ample room to workout so thats nice. A nice plus is the discount from the juice bar down the street. I would suggest this location. read more

So, this isn't the best LA fitness to go to if you have a gym membership for LA fitness and a car. As such, I definitely recommend going to some of the other locations instead if you can. Both the Bridgeville location and the Pleasant Hills location are more of a drive for me but it's totally worth it because they're much better gyms. The 1st thing you need to know is you can't really park that close to this particular gym a lot of the time because parking is very limited in this area and even when you do find a spot it is pay parking which is kind of a hassle. I had to pay about 3:50 for 2 hours worth which isn't too terrible but it is still a hassle you don't have to deal with at the other locations like Bridgeville and Pleasant Hills which both have *more* than enough parking space at all times. The 2nd thing to know is that they don't have central air conditioning at this location like they do at the Pleasant Hills or Bridgeville location and so they use these extremely loud big fans. Not only do these loud fans fail to effectively control the temperature at this location but the lack of air ventilation also influences the smell at this location. Again, this is probably a bigger issue in the summer but still. I personally don't really think it's a huge deal for me but it probably would be for a lot of other people. The 3rd thing you need to know is that this location doesn't have a hot tub or a pool like most of the other locations (although they do have a decent sized sauna) and they are also much more limited in the group classes that they do provide. For example, on the app this location only offers 8 classes total per week which averages out to about one class per day whereas the Bridgeville location offers 47 total classes per week and the Pleasant Hills location offers 23 classes per week so it is much easier to find classes you will enjoy at one of the other locations as opposed to this one. If you are walking distance from this location and don't have a car I could see this making sense but for most people I think it is worth driving a few more miles for a significantly better LA fitness experience. read more

Membership manager is rude, unresponsive, and constantly on his phone with his airpods in. Myself and several others have had a terrible experience with his poor attitude read more

So far so have loved the LA Fitness. When I first started it was a little messy, but it seems more staff has been hired and the spaces have been kept cleaner. Only problem is that equipment is never where you try to find it, but that's more at fault of the users. read more

Excellent club for the money. The bakery square space has a swimming lol however that has been on construction or waiting for parts , etc for nearly a year. It's still a good deal I think. read more

They are a total scam. I just moved down here and printed out a guest pass to try the gym and their rude high pressure salesman wanted me to give him my credit card just use the free pass and kept lying me about a promotion that only runs today. I was honestly going to join before I walked into that Incredibly uncomfortable situation read more

Only go to this LA Fitness for the convenience. There is a list of issues and problems with this gym. Not the cleanliness. They do not stay on top of the paper towel dispensers, soap dispensers, hand sanitizer, toilet paper, etc.. The bathrooms are always a mess. They don't have enough bars for the weight benches and racks. 90% of the mini lockers (for your keys and wallet) are not able to be used. Hands down one of the worse gyms around and that I've been too. I never write negative feedback but something needs to change. Like I started this review, I only use this gym for the convenience because it is walking distance from my house. read more

Great facility with all the equipment you can ask for in a commercial gym. Super nice and accommodating staff all around especially my guy Lesharo! Would highly recommend to anyone in the area. read more

This location holds the most well deserved 5 star review. As someone who travels across the US and goes to many gyms. This one has the greatest, most fit members I've seen. The locker room and sauna area could use some improvement, mainly the miniature sauna. During the busy hours, you will almost find people sitting on each others laps, in both the women's and the men's. Equipment wise, this facility covers everything. Multiple squat racks, benches, machines, cables, and cardio equipment. If you cant find a machine to fulfill your workout in this gym, you don't belong in there. read more

LA Fitness - Gyms Near Me - Pittsburgh, Pennsylvania

Visiting from CA where I'm a member of LA Fitness. Very excited to have this option. 2 levels with all the cardio machines on the 2nd floor. Tons of machines. Every other one is shut down for now due to covid. Wish they were cleaner, especially since covid, it seems like they should have gotten a deep clean. But quality and quantity of the cardio equipment is great. Downstairs has a huge selection of weights and non-cardio machines. Wish there was also a bathroom downstairs. Appreciate that they have spray bottles you can carry around to spray down your machines. read more

I think this is the most packed gym to ever exist on the face of the planet. The equipment they have is great; they literally have anything you would need. The problem is nothing is ever open. Sometimes you have to wait in a line to use something during the busy time. I wish there was a way for them to expand this location. It is pretty insane how busy it can get. read more

For a gym for $30 a month, I guess it's okay but what kind of gym has no towels? or iPhone 4 chargers in all of their exercise equipment. Its clean for the most part but the best part about this gym is the location. Pros: Location!!!!!! Clean facilities Decent equipment. Cons: Sales reps NO TOWELS read more

Joining this dump actually made me quit working out. The air conditioning system was set up for the book store that used to be in this building. Not a gym. The cardio equipment is upstairs... heat rises. It is so incredibly hot upstairs that it is impossible to work out. The bathrooms are ALWAYS out of paper towels and toilet paper. At least 50% of the time I was there I had to approach staff to restock the bathrooms and it would take them way to long to get off their behind ends and get in there to do it. You constantly had to wait for equipment. On one occasion I waited in a line 8 people deep to use a treadmill. Not to mention the sales calls!!! Several weeks after joining I was still receiving phone calls from staff trying to get me to sign up. I told them numerous times that I was already a member and they continued to call. I physically had to walk downstairs while on the phone with them and show them that I was already a member. read more

I'm horrified by my experience today. It. Smelled. Awful! And here's the thing. Gyms probably naturally smell awful. But it's the staff/gyms job to not let that smell linger. Of course there's going to be sweat, B.O. and God knows what else lingering long past your work out. But I'd think it should be one of the main objectives to keep it smelling fresh, because you'd want to keep people coming in. But here's the thing. I'm paying for not only the use of the machinery, but also the actual space. Do I want to work out in a place that smells like stale B.O.? No way! I want to work out in a clean, properly air conditioned and comfortable space. None of these things are happening here right now. That brings me to my next point. Every summer the place suffers from stale and poorly ventilated air. What does that mean? It's freakin' hot in herre! I'd understand you wouldn't want to work out in an ice box. But this isn't a sauna either. It's awful and you can tell it's not supposed to that way. I'll leave you with this final fact. I hopped on the elliptical today and there was gum on the front part where you'd put your cell phone. Seriously?? That's rude for the person that did that, but rude that no one would clean that up. I'm honestly disgusted at this point. I hope they clean up their act (literally) or I may take my sweat somewhere else that does a better job masking it. read more

Gym has everything you need. Stopped in on my way through town and the general manager was super accommodating. Would recommend to anyone looking for a gym in the Pittsburgh area. read more

All I can say is not a friendly staff. I stopped in to inquire about memberships on a drop-in basis since I travel. $15 a visit is high. Didn't want to provide any other information or to take my name. Told me to visit or call another day. Looked like a decent workout place and nice to get free parking. read more

My reason for the 1 star review has to do with their cancellation policy. You cannot simply cancel your membership by accessing your account and clicking "cancel". You must print out a form and either mail it to them or stop by the gym to see the operations manager, and that's M-F from 9-5 only. The fact the they make you jump through hoops to cancel your membership is outrageous, ridiculous and a waste of time. If I was aware of this policy at the time I signed up, I would've never signed up. read more

I had a week trial here. While the facility is ok (enjoyed the sauna & loved the spin class) sales tactics are weird. Before the trial, i made the horrible mistake of giving these guys my phone number...... Don't do that foreal. They will call you 5 times a day and ask when you're coming in for the trial. The week I gave them my number was a busy week for me. I had a lot going on and in the middle of that, my best friend from high school suddenly passed away. The guy wouldn't stop calling, texting and leaving voicemails. Finally I answered and he asked when I was coming in. I mentioned I had a rough week because my friend passed away and her viewing was that night. He said that he was sorry for my loss then literally said "well viewings are usually from 5-7. Could you come down at 8 to view the place and start your free trial?" Absolutely disgusting. I can't make this up for real. Never give these people your number. They walk up and down E Carson asking people to sign up for free trial and they ask for your number. Seriously don't give it to them. They'll call you once an hour every day until 9pm. Even if the gym was phenomenal (it's not), the shitty sales tactic is horrible. I live a block from this gym. The week free trial was cool but after that I never thought of becoming a member. Enrollment fee Prices are extremely high and if they're offering "free enrollment!", they give you a higher monthly bill to make up for it. This information came straight out of the sales guys mouth when I asked about waiting until free enrollment during my week trial by the way- pictures are deceiving and pure false advertising. there is no pool, no volleyball court and no basketball court. the only thing this gym has to offer is a a 2 story work out area, classes and a sauna read more

Management and staff were super sweet and accommodating of us bodybuilding travelers! Love the flow of the gym...cardio upstairs and great amount of equipment downstairs! read more

This gym has a very friendly staff and always welcomes us when we come in ! The equipment is also good

I don't have a lot of positive things to say about this gym. First, there's nowhere to park. Whether you park on the street or in the parking garage, you have to pay. I hate paying for parking. There are double glass doors to the gym. Opening the first pair of doors greets you with a blast of black mildew smell. Opening the second set of doors hits you with the most revolting odor of body oil/human sweat you'll ever experience. It hangs in the air much like cigarette smoke in a closed room with no ventilation. The locker rooms are on the second floor. Good luck trying to negotiate the stairs to the locker room after an intense leg day session. One word - perilous. There is an elevator at the back to take to the 2nd floor. Everyone who works there and 98%+ of the clientele are below the age of 30. I've been going there for months and have never had a fellow gym goer talk to me or make eye contact with me. Everyone, including the staff, has ear buds in and isn't available for conversation. And the staff is amongst the most unfriendly group of people I've ever encountered here in Pgh. The women's locker room attendant has the disposition of a viper. I find myself planning to go to the gym at times when I assume she won't be there just so I can avoid her. A few of the shower stall lights have been burned out for months. A few of the shower drains have been clogged up with stagnant water for months. A few of the shower curtains have mildew along the bottom edge. Not surprising since there is standing water. The women's sauna is busted and not working. Often there is no toilet paper in the women's stalls. The toilet seat covers are often out too. My final complaint is stations are very difficult to utilize during peak times. There are simply too many people in the gym at one given time to ease from one station to the next. It is often during these times that there is no hot water to take a shower. read more

I never do reviews unless they are positive because I don't believe in trying to slam any business... But this gym is so poorly managed and maintained if I had somewhere else to go with similar services I would... It's filthy around the clock, never stocked, there's been Soap dispensers, paper towel dispenser's, hand sanitizer dispenser is broken for months and never restocked or fixed, just a note on it saying repairman called... The employees sit around on their phones all day long instead of maybe grabbing a mop or cleaning some thing or stocking up locker room supplies. Even first thing in the morning today, I saw trash the same trash on the floor in the sauna that was there yesterday morning. read more

This place had everything you need to workout. More importantly the facilities were clean and the locker rooms didn't smell. The only reason I'm going to vote 4 stars instead of 5 is that the parking situation isn't ideal. If you're there as a guest it's $3 for 2 hours and if you join as a member they charge $10/month. Most gyms including my main LA Fitness (where I signed up) all offer free parking. read more

I hate that I made the commitment and signed up for this gym unfortunately it's the only one I know of within walking distance of my apartment. The equipment isn't really that great there isn't a lot of free weight the ones they do have are overcrowded by gym rats. The upstairs where the cardio machines are gets so humid it's awful. Then there's this whole area upstairs that's for personal trainers only and you can't use the equipment in there even when no one is using it and its stuff they had in my old gym that I like using but you can't use it here and there isn't the same equipment some where else in this gym at least none that I have seen. The gym is so small and they pack people in here like sardines it sucks I don't enjoy coming here at all and I wish I never made the decision of joining this gym in the first place. read more

I've been going to this LA Fitness on and off pretty much since they opened. Unfortunately, this won't be a glowing review. I come here mostly out of price and convenience since there are not many non-specialized gyms in the South Side. First: the equipment. When I began coming to this LA Fitness the equipment was one of the shining stars and although it is true that they pretty much have everything you need, it's fairly dated. The machines are the same since I started and they're so frequently broken or "in service" that it's best to try to get as much of your workout done with free weights. The equipment is also dirty or over used. Sometimes when I grab cable bars or hand grips there's a sticky residue that is just disgusting or the rubber grip is missing or broken. Second: Cleanliness. This one is frustrating because I'm a morning gym go-er and their 5:30-7:30am time slot can get busy and for some reason this is when they decide to mop. HOW INSANE IS THAT?! So from what I can tell their steps are very clean while NOTHING else is. I've already touched on the sticky machines so I won't reiterate on that. The locker rooms aren't clean either. They want to blame it on the members (which is a part of it) but sometimes the showers have mold which members cannot be at fault for. There is also a huge issue with people putting weights away. I understand that IS an issue with members but I've gone right when they've opened before and the weights are everywhere (even laying right in front of the stands). Not one of the employees goes around and puts things away. I get they're probably frustrated that the members should put things back but people are jerks and sometimes don't. A clothing store wouldn't leave clothes laying around at the end of the night and they shouldn't allow that with weights. Third: Temperature control. This one really gets me. It's summer and they have the door wide open allowing the humidity (and pollen) in. It feels gross and leaves the place smelling bad. The worst is in the locker rooms. I go to the gym before work and shower there. I have to take a freezing cold shower just to try to not sweat through my work clothes while getting ready. It's so hot and humid in the locker rooms that my mascara will run. We basically all try to fight over who gets the one spot in front of the mirror that has the AC vent above it (and it's barely pumping anything out). It just seems like LA Fitness is really dropping the ball at this location even though it is a popular site that always has people there. read more

Too small. Staff is extremely rude. Poor accommodations for patrons. Avoid this gym at all costs. They also use carpet, which is gross. Most of the cardio machines look dirty. Only if you have no other options is this a remotely decent gym. read more

Paid for a two year membership in advance because I was told I would be reimbursed for unused months if I moved. I did move, and have not been reimbursed despite constant emails to corporate and the gym. They've vetoed the reimbursement by ignoring my emails. My hundred dollars or so probably means nothing to them but it means a lot to me and it's frustrating to have no real power to get it back. Will never use an la fitness gym again, would not recommend that people use this gym either. read more

Elijah the General Manager was very accommodating when my husband and I were here for our bodybuilding show. Great customer service provided. We worked out during the day and the gym was clean and provided everything we need! Great gym for us to visit too! read more

I normally would never step foot in here, but had a free guest pass so decided to give it a try. It could be that I'm a little spoiled from the luxuries at my school's gym, but my experience at LA Fitness Southside wasn't all that great. Yes, it's spacious and there are lots to do. The staff members are friendly and helpful. However, it smells like MOLDY SOCKS in there. I understand that gyms are supposed to be filled with sweat, but there's only a certain level that a human being can tolerate. Not only is the odor unbearable, but also the air is stuffy and hot. It's not that sanitary either. People don't wipe up the equipment after each use. I don't blame them though because there aren't enough sanitizer pumps around. Each floor literally had 3 sanitizer pumps. I think I spent more time looking for sanitizer pumps than working out. Overall, I do not recommend investing in the LA Fitness in Southside. Try out a different location or just run around outside. LA Fitness, please invest in some SANITIZER WIPES!! read more

Nothing like a new gym just in time for the Resolution Rush! South Side has a few smaller, non-corporate gyms, but frankly I hadn't come to terms with paying for a membership, as my complex has a relatively decent facility that we use for free. That said, with all the glitz and glamour of the LA Fitness sign blazing above 27th Street (and as a self-proclaimed workout whore), I signed myself and 3 friends up for a family plan a couple days before opening. Total sucker, I know. For those of you looking at plans, make sure they give you ALL of the options. It's a younger group doing the sales and some of them seem a bit unfamiliar with the contracting process - but, it's a monthly membership with a cancel-anytime policy (forfeiting that god-forsaken enrollment fee that all gyms charge now ...) The facility itself is new, beautiful, clean, and modern. Two levels split the weights and strength machines (downstairs - free weights up to 75-100 lbs, and machines out the wazoo) from the cardio equipment, spinning room, class room and lockers (upstairs). There is a sauna in the women's locker room, plenty of lockers and changing space (bring your own lock). For those of you more accustomed to BSC or the more upscale gyms, this certainly is not such - no towel service, no protein/smoothie bar, no pool and no basketball/racquetball court. Other notes of interest ... to anyone who might work there ... - Twice in two days the women's restroom I've visited has been out of TP. Grr. - Are there no equipment wipes for a reason? I didn't see anyone cleaning anything ... I feel like this is a health issue - Please e-mail the class schedules; no one is going to remember to check your website. No offense, we just won't. Word on the street is they've had ~1800 enrollments, well below what they expected, but it was crowded tonight, from 5-7. Interested to see how the crowd evolves over the next couple of months, though. read more