A Complete Waste of Money - Avoid This Gym! I wish I could post photos to truly show how disappointing this gym is. The facility is outdated, poorly maintained, and honestly feels like a cash grab. It's shocking that no one has stepped up to open a competing gym in the area. The staff? Let's just say you get what you pay for--or in this case, what you don't pay for. The team seems overworked, underpaid, and completely unmotivated. Their attitudes reflect the environment: miserable, unfriendly, and frankly, depressing. Save yourself the frustration and look elsewhere for your fitness needs. This gym clearly doesn't value its members--or its staff. read more

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The Oakville location is the worst Lazy, apathetic staff and loud, obnoxious, "out of shape" trainers who think they are the main attraction The facility itself is always dishevelled with weights strewn all over the gym. Oh, and the weak-ass wood lockers are constantly broken into and items are stolen from members Good luck finding matching dumbbells!! read more

For this review.. just posting about my favourite class at LA Fitness in Vaughan. I'm a big fan of Ashley's classes for Zumba at LA Fitness in Vaughan. I enjoy going to her classes so much that I will wake up early every Saturday and Sunday mornings just for these classes and I don't even live in Vaughan. Been going to Ashley's classes for the past 6 years I love Ashley's choice of upbeat music and choreography. It's fast paced with a combination of dance and fitness. Be prepared to work up a sweat! It is always packed. If you want a spot near the front then go at least 15 minutes earlier than the start time. Otherwise be prepared to be at the very back. You will LOVE her energy. I give this instructor 5 Stars! As for the gym I do not use any of the other amenities. When checking at the desk, I do find the people at the desk not at all friendly. Not a hello or any kind of acknowledgement. Obviously they do not want to be there. So because of that ... I unfortunately have to give the rating of 3 stars for this consistent experience. read more

This location started pretty well, but it started going down pretty fast. In terms of weights and machines, they're fully equipped with multiple machines for every exercise/muscle group. Parking is a major issue at this location, it takes few minutes on average to find a spot, meanwhile there is a big land adjacent to the Gym that could easily be turned into a private lot and that would resolve a major issue at this location. They have recently added the free wifi at the gym, which is certainly a great thing. Cleanness is a major issue, the place should be kept in a better shape, the lockers are always dirty, and filthy at times and the whole changing room sometimes smell too bad to be in there! They have a protein/shakes bar/cafe with limited choices, but it does the job if you're looking for a refreshment after workout. Finally, it's too crowded at certain times of the day, avoid going to them gym after 5pm, otherwise you won't be doing any workout and you'll simply be running around looking for a free machine. Young teenagers and machos standing around chatting and hugging the machines.. read more

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I have been swimming at this location for two weeks daily. My skin got really dry and irritated. Yesterday was the worst(Monday, Feb6,2017) after washing, my wife could still smell chlorine from me. Does anyone know if la fitness have salt water pool in other location? I need to find one with salt pool. If not la fitness, i will cancel my membership. read more

LA Fitness - My skin got really irritated after swimming here for 2 wks. - Gyms Near Me - Vaughan, Ontario

I find most of the time it is well kept, the cleaning staff is very hard working and honestly , some of the members are incredibly dirty and sloppy. I find that they do a very good job all things considered. read more

Definitely not recommend! The changing room is extremely dirty and the smell... omg. If you can stay away from this place.

In mid March, my husband and I tried to put our memberships on hold due to coronavirus concerns, but LA Fitness doesn't answer the phone (there is not even a voice message on their phone that they are closed). There is no email or "contact us" option on their website either. Even their Facebook page doesn't have a "Message" option, so they are successfully hiding from clients. The membership was still charged to our credit cards a day before they closed the gym and we cannot do anything. read more

NOT A CLEAN place, DISGUSTING customer service, NOT RESPONSIVE management. ONCE you are going to register all things looks fine and all stuff have smile and try to be perfect. BE CAREFUL!! you would NOT have been told about their policy clearly and something would have been hide from you. When you have request or asking about services you could not find a RESPONSIBLE person and you could not find any of smiled stuff. NO BODY TAKE CARE OF YOU!! The good point for this company... , They would charge you with NO asking, NO reason, NO service !!! read more

LA fitness believes on first comes first served, OH yeah from 5:00am to 9:00pm the free weight is booked in less then 2 seconds,??? All the time for same people. What good is that to any one, when this happened. Bad management not giving the equal opportunity to everyone. read more

this is the worst gym I have ever experienced... the cancellation process for memberships was much more complex than it had to be and the staff were very hard to deal with. Also when we got signed up for the membership we were told we get billed after 2 months but ended up getting billed monthly. As a uni student with a fixed income this really stressed me out. Also when we went to the gym to fix this issue they gave me a very very hard time. also when we got signed up the Man gaslighted me into buying a membership instead of a day pass. Overall if you enjoy poor service and dishonest people this is the place for you read more

Dirtiest gym and no equipment to use . Gym is too busy. Staff only cares about getting your money.

Worst gym ever I registered over year and 6 month because of Córona I left Canada been year and. 6 month and I told them cancel it no one did that is of today the thefts are taking money from my account now I called them they telling u come to club to do cancel or call number it's already closed idont suggested anyone goes to these kind fucked up ppl read more

This is one of the dirtiest gym I ever been to!!!! When you walk in the floor is dirty all the way to the change room. The hot pub is probably the worst!!! The water is dark colour and the surrounding debris everywhere. The shower soap is mixed with water. Management need to step up with your gym!!!!!! read more

LA fitness was a great facility with a good and professional costumer service. Not anymore unfortunately. Membership is canceled

I'm a member for 7 months now. This gym is not well maintained especially in the change rooms. Lockers are not clean and small. Afternoon until 10pm it is messy. Dont come from 5pm to 9:30pm. You can find underground parking lot. Many lessons are canceled at the last minute and few of my friend left the gym because of that. The local management is poor and it is surprising as I found it better managed and maintained in LA and Miami. The local manager said that the US management is responsible on the courses and if we want to complain we should write them directly. Vey bad. read more

The good: -Gym is large, spacious, with natural lighting. Building is new. -Excellent facilities and equipment is generally in good condition. Nice pool area. Basketball court and squash courts are a plus to have also. -Staff do a pretty good job at keeping the change/washrooms clean. Generally also friendly and helpful. -You can probably negotiate a better rate with these guys than you can with GoodLife (unless you have some sort of special or corporate discount with GoodLIfe) The poor: -Would prefer if they extended their hours a little bit -Place gets really packed in the evenings but thankfully it has never been unmanageable -They could use some more cardio machines -- the focus at this gym really seems to be on weights -Member population can be a bit obnoxious at times. Lots of the jock/juicehead-type crowd. Put on some headphones and try to ignore their conversations if you don't want your IQ to drop. Also, nobody really seems to wipe down their machines after making a mess. -Towel service isn't even offered -Membership cancellation is a cumbersome process -- need to speak to the manager who is only there Mon-Fri between 9 to 5. Good luck doing that if you work a regular job. Also I've noticed interestingly that this place seems to have become a Little Persia in terms of the membership demographic. Did not know Bathurst/Rutherford to house that demographic, so that was just surprising. read more

Been with this place for 2 years. Don't know about the men's washroom but the women's washroom has been rusting around the toilets/sink/water fountain. You can tell they used cheap materials to build this location. Don't come here around 5-6 pm. You won't get a cardio machine that you like lol. Also if you live in the area be prepared to see everyone you went to school with :) read more

Super BUSY. I heard this gym has over 5000 member and whenever I go it is packed 10 am or 6 pm or even in the evening. Friendly staff. Clean workout area. All of the weight plates and dumbells are misplaced. read more

After three months of tweaking my schedule in order to come to this gym during off pick, I finally decided that it is not worth it and cancelled my membership loosing $100 initiation fee. What I liked about this gym: new equipment, swimming pool, low monthly fee What I hated about this gym: - huge crowds and waiting lines to cardio machines if you are there on weekend, 7-9am and after 5pm on weekdays (basically, if you are like most of us work 9-5 this gym is not for you) - no place to park the car during peak hours - bad maintenance (missing paper towels, soap in the shower, etc.) - no hair driers, you have to bring your own. In short... you get what you pay for :-( read more

I have been a member of this gym since the first few months it opened up and at first it was clean and well maintained but over time not only is it not clean and not maintained but the management solely blame the members for the dirtiness. With a gym this size there should be someone maintaining the change room and the bathroom at all times. There is no reason to have dust and paper towels all over the change rooms from after 10am to 10pm if the gym is being maintained. Also there a shortage of paper towels, hand soap at this gym quite often and again if it was maintained properly this would not be happening. Every time something breaks down in this gym it takes a very long time for the management to have it fixed and every time I talk to the management about this issue they say its not their fault but its the fault of the contractors taking too long to do the work or taking too long to figure out what the issue is. Last year the roof was leaking and they had buckets on the weight room floor for about 5 months before it was actually fixed. The Sauna breaks down often and every time it does it is usually out of service for a couple of weeks if not more. read more

I had a guest pass to this shiny new gym over the past weekend and I enjoyed the two days I worked out there. The gym has the latest machines and plenty of them. Saturday morning, the gym was busy but I didn't have to wait for a machine. The place was much less busy on Sunday morning. I loved the pool, the upstairs weight area, the steam room, the spinning studio and the 3 squash courts (I believe it costs $5 extra per month to use the courts). The change rooms are very nice. I didn't love that the only Zumba class on the Saturday was at 8:30 a.m. I would have loved to try a Zumba class at this gym but that is too early on a Saturday! I also didn't love that there is no towel service, no full length lockers (I can live without those in all honesty but just pointing it out) and no blow dryers provided. My gym (Goodlife) has both towel service and blow dryers and it makes a huge difference not to have to lug all those things to the gym with you. My rating is really 3 1/2 stars but I would have given it five stars and would have seriously consider switching to this gym if it had better class times for classes I was interested in, towel service and blow dryers. read more

The facilities of this gym is great! There's lots of machines to work on, many rooms classes to sign up for if you're interested. There's also a women's weight room to go in which makes me more comfortable, and there's not a lot of people in there. However, it can get quite busy during after work hours which makes sense. They keep the change rooms nice and clean which is a huge plus for me as I am very particular about the change rooms. They just ran out of paper towels, and the people said I had to wait the next day to get them. Really... Although, its a lovely gym, the only reason why I'm giving it two stars is because of the customer service. I was on my friend's VIP list, and as a VIP guest you're allowed a two week complimentary pass. Now, this is not this gym's fault particularly but apparently it's like that with L.A. Fitness but apparently the two week pass was changed to one week. I checked with the L.A. Fitness in Woodbine and it was the same thing. The website clearly states as a guest you're allowed a two week complimentary pass, but then they changed it to one week because of the timing and the promotion. My problem is, if it's one week - at least change it on the website so other people know! Since I was already there, I just took the one week pass anyways but I felt there was a bit of unnecessary hassle for it because of the salesperson. Besides the point, I felt very uncomfortable because the salesman was obviously trying to get me to buy some kind of pass from the gym probably for commission reason. He kept wanting to sit down and chat with me about my plans for using the gym but how can I tell somebody my plans especially if I haven't tried the gym out before, and I don't see a reason why I have to tell you what my plans are in particular. Eventually, I gave them my e-mail address so they could e-mail me the pass. I probably won't be returning for a while as I'm not the type who works out consistently. read more

Machines are always dirty, personal trainers are always using the equipment and don't have doubles. Majority of these trainers have no clue what they are doing. This place is DISGUSTING! there is scum on the machines from no exaggeration 5 years ago. The trainers use everyone else's stuff but when you ask to use something from there "area" they don't let you. Go to orange theory, get a trainer at an expensive gym. This place is not for a lifestyle change, it's a place where most people go to hang out and the other half to do classes that are barely benefiting them. Treat your self and go somewhere better. I will be now read more

This gym is pretty new (opened June 2012) and is EXTREMELY busy! I mean it! :) Do not even try to work out between 6-8 pm on weekdays.....you will be waiting for the machines forever and your work out will take couple of hours. It slows down around 9 pm (gym only open till 11 pm on weekdays), but it is still very busy. Usually even at busiest time you can find a parking spot. They have underground parking lot, which is great! The membership is cheap and no need to sign a contract. Activation fee is around $100. The facility is very clean and machines are new. They have Female Only zone for the shy ones. I never tried their juice bar, so cannot really comment on that. Never had a chance to try a class yet, but I know they have Zumba, Yoga and other popular classes. read more

I visited this location only once on March 31, 2018, and I can say confidently that neither I or anyone from my family will ever be returning. I won't belabour you with the details, but in summary, if you enjoy being verbally abused and threatened by staff, this is the perfect location for you. However, if you are someone who would rather not have a serving of aggression and hostility with your workout (or in this case, while getting dressed in the "privacy" of a change room), I strongly encourage you to take your business elsewhere. I actually don't think I have ever been treated with this much unsolicited hostility by anyone, let alone someone in a customer service role. It was laughably awful. My favourite part of the experience was when afterward, a member who had witnessed the interaction informed me that this was why she sometimes went to a different gym. I'm sorry, but the risk of verbal abuse really should not be the bar by which you select your gym. Fortunately, we were able to cancel our membership. It did take two trips back there, but I am relieved given what I have read on here about other people's difficulties trying to get out of their contracts. That being said, on neither occasion were we actually able to speak with the manager directly about our concerns, and there really didn't seem to be any accountability for their employee's actions. The culture here seems really toxic. I also echo other's complaints about the level of sanitation. (Not surprising, since a lot of their time seems to be taken up with mistreating their clientele). There are so many other gyms in the area in the same price range. Seriously, take your money elsewhere. read more

This gym is alright. They have an indoor pool, plenty of machines (treadmill, bikes, step master...etc) and then there are weights upstairs. Some people spend more time on the phone then actually doing anything and tend to hog the machines. It's super packed anytime after 5:30ish. The staff are pretty easy going and answer any questions you might have. Monthly membership is a bit pricey. Parking is ample. read more

I am just asking one thing please clean the change rooms and fix the broken things. I work out there for 3 years and always ask the manager to clean the place . Just hire a guy with a minimum wage to do every hour or so . Please please please read more

.Another LA Fitness ridiculous move. They have recently decided that instead of hiring a lifeguard, the number of people allowed in the pool for aqua fitness classes is 10 on a first come first serve basis. Since there are normally more than 30, 20 get turned away after paying their membership fees. Take our money and cheap out on a lifeguard! These people have absolutely no business sense. Someone needs a lesson in customer service! There were a lot of angry people here today. read more

I'm a visiting member from East Gwillimbury an I found the Bathurst location to have little to no parking, desk staff doesn't greet you or interact with you upon leaving, the guys locker room is filthy and forget about lifting weights, every station filled up even at a slow period of the day. Big thumbs down for this gym ruined my day. read more

LA Vaughan location is poorly managed. That said, the staff require training in customer service étiquette and how to encotage a friendly environment. The weights are always on the floor as a tripping hazard and the site is run to look after itself. Join a gym that take pride in its members. LA fitness does not. read more

come to this gym if you want to wait for every machine and it's busy like Boxing Day at yorkdale And not to mention no one puts the weights back so the 4 left on the shelf hope there the ones you want read more

Lots of different machines, it's a bit busy even early morning.. Staffs are nice and friendly. Good gym overall

I just came back from a tour and swim at LA Fitness, as I was trying to decide if I wanted to become a member for their swimming facilities. To give you context: a Saturday morning visit, at 10am not the end of the day when it would be more understandable to be more dirty. One word: DISGUSTING. Visually it is obvious they haven't vacuumed the bottom of their pool in a long time, if ever, with dirt pooling in the corners on the ground. The shower area next to the pool had a nice surprise: FLIES! The wall was covered in live FLIES! When I took off my bathing suit I found the hairs of OTHER PEOPLE. Like, I'm a brunette, and I found BLONDE HAIRS on my body! *vomits* This is in addition to random pieces of dirt which was also covering my body. This I've only ever experienced swimming in a lake, with, you know, DIRT! The women's change room is a bio hazard. Most toilets are covered in hair and urine. In the shower, I witnessed a woman place a bloody tampon on the outside of the shower stall, which she then so thoughtfully retrieved afterwards. Hair clogs the drains of most stalls. THIS IS AT 10 AM. I am pregnant, and for the health safety of my unborn child, my husband and I have decided I am NEVER to step foot in this contaminated, disgusting facility EVER AGAIN. read more

This gym must be an anomaly because I've heard good things about other LA Fitness clubs. I was excited to give it a try. This particular club is absolutely terrible. I have 10 observations/complaints per the following. First, the poor management is on display from the beginning where just anyone can walk past the front desk. Second, the paper towels are spread out way too much. Absolutely no one I saw in the 4 days I gave it a try wipes down the equipment. No one carries a towel from what I saw. Third, the members here appear arrogant (why?) and show no courtesy or consideration for others. Fourth, the change room was gross and people walk around like they own the joint. Fifth, the weights are strewn all over the weight area with no rhyme or reason. People just walk away leaving stuff on the floor. The markings on the weight shelf must just be for decoration? Sixth, I personally experienced men walking around coughing up a lung - hacking into the air (see third point). Seventh - the spin instructor I experienced was nothing more than a woman who can count backwards from 8 (with her own special style of emphasizing the word 'seven' - pretty annoying into the 3rd song), that spin room had no water or paper towels by the way (see point 2), Eighth, ninth and tenth complaints are emphatic observations of points 2, 3, and 5. This is only the second review I have ever written for anything but this club is absolutely awful. I have nothing against anyone (management/members) but maybe the first thing members should be alerted to (by management) is clean up after yourself, wipe down equipment, put moveable equipment back where it belongs and understand you are sharing a space with other people. If this should occur and they CLEAN UP their act, the space is large with great equipment, bikes and specialty rooms (aside from the change room). Parking is fantastic as well. It's a real shame. read more

I was living temporarily near this gym and signed up only for 2 (TWO) months. I was very clear that I didn't want to be on a contract and only required a 2 month membership. I spoke to the manager and prepaid for 2 months with my debit card. I DID NOT sign a contact. After the two months expired and I moved to the other end of town I started getting harassing phones calls and emails daily from LA Fitness demanding payment to bring my account up to date. I spoke to at least 6 different people who assured me that they would update my account and I would no longer be contacted. A month and a half later the phone calls and emails continue. This is crazy! I just filed a complaint with BBB and my next call is to my lawyer. read more

I been here for about a week via guest pass (reading week lol). After reading some of the previous reviews i do concur that the change rooms are small and the showers do not seem clean. Around like 6pm I had to wait for someone to leave inorder to get a locker that is how busy it was. they dont have towel service I still rated it 4 stars because of the pool and gym equipment. The pool is all shallow water (no diving) but the water seems to be warm, I do swim in open water which could be why my sense of warm is different than others. The gym has nice equipment, and good increments for the dbs, i think their dumbbells went up to 110lbs. I would sign up with this gym probably because of the pool feature. If i wasn't interested in the pool feature i prob wouldn't sign up here. I have yet to use the sauna or hot tub or basketball court, or squash courts or daycare. read more

This location has good facilities and is located in a shopping center with lots of other places to go to afterwards. However, unlike all the other large gyms in the area (including SRCentre, only a few blocks away, and what used to be The Pavillion) NO WIFI is available. read more

The staff are very unorganized. Asked to cancel my membership in person and the next month I was charged bc the staff didn't tell the manger I call in and tell my situation and left a note to cancel & send me a cancellation email, 2 wks later I'm still waiting They didn't even bother to apologize let alone refunding. Absolutely, unreliable. read more

I had a membership for 2 years before dropping it like a bad habit. I spent more time searching for the weights (scattered throughout the floor) than working out. Plates are still on bars - not sure if in use or not. I even tried different machines - which I don't prefer to use, since they're only one-dimensional... impossible to find a free one. Very few people will let you jump in between sets - too busy on the phone. The basketball court was a nice feature when I first joined but members play ball as if it's Game 7 of the NBA Finals. I got a few elbows to the teeth and nose. and it's always the same folks, so it's hard to jump in. It's ridiculously impossible to get a locker. Useless mirrors take up valuable potential locker space. It's a quantities gym, no concern for quality. Only once did an off-duty trainer came up to me to give me a suggestion on an exercise I was doing. A lot of egos. Give it a shot, at least there's no 1-year agreement. Month-to-Month membership. read more