got the deluxe pedi for 65$ and well worth it very relaxing and lovely serviceread more

Amazing job! Easy to live with and beautiful design. I highly recommend Denise, her work is…read morewonderful and unique.

Went for a pedicure, honestly quite unimpressed. The care and quality of this service is very low…read more While removing my cuticles they cut my skin many times and when I flinched and said it hurt he continued to cut the same way. The massage was also not great, spent 80% of the time on my right leg and then 20% on my left which was very odd and uneven. Will not be coming back.

Well my daughter dragged me to get a manicure and pedicure June 2022. My first time ever. Well I…read morewent back for another manicure! Love the attention to detail. The hand and arm massage. Plus I had a flower added to my ring fingers. Stop in. You will be pleasantly pleased.

I chopped off my pony tail when I was upset about my hair and went in for a fix. I saw Keith. He…read moreunderstood and we compared photos of what could work. Extremely knowledgeable about hair and different hair types which meant a lot to me. Usually people see that my hair is naturally curly and they just want to chop layers and layers in to accentuate the curls. I feel like my hair needs were understood by Keith. got my hair cut and walked away unsure as I always do after a haircut and put on my baseball cap. As the day went on I started understanding the haircut and realized that it's actually beautiful!! Tons of movement and a super cute sassy hairstyle!! The salon is very clean and professional. The receptionist at front was super cheery which helped calm my nerves before having to admit that I had cut my own hair and remove my hat. Very comfortable and classy salon. My hair stylist was such a joy to chat with and I will continue to go to roots salon. I love my new hair and I enjoyed my experience there today!! Highly recommend!

While I did get a very good haircut I won't be returning, I found the prices prohibitive at 78$…read morefor a haircut?

Bob, my hairdresser was amazing. He did an amazing job on my troublesome hair. And having Aveda…read morehair products was a bonus. Friendly people, I will definitely be back. Also clothing available, definitely go, check it out. It's a funky place, loved it, in downtown Courtenay.

Love this salon! They've got it all in one location: spray tan, tanning beds, eyebrow tinting,…read morewaxing, hair stylists and tattoo make up. All of the stylists are extremely kind and wonderful to talk with. Ask for Sofia - she's wonderful!

I had an amazingly fun afternoon here. My friend was visiting from out of town and her daughter…read morerecommended Glossed. The woman who I think was the manager was friendly and helpful (she helped me pick out a colour as well - even after I sat down she brought options over to me while my feet were soaking). The technicians were fun and did good jobs - but I had noticed that the last 3-4 pedicures I've had (I travel a lot and seldom go for pedis so they're all in different places) don't do a great job of callus removal - so maybe times have changed since I used to come out with baby soft feet (or maybe my feet are past the baby soft stage of life ) But the experience was great and we ended up playing a fun game - can't share my secrets with you but staff and other clients all played along and everyone was smiling!) I would go back again - everyone was so nice and the massage and hot stone and hot towel was wonderful!

Owner of glossed nails is always on site. She is so awes. Always makes sure the client is happy and…read morewilling to go above and beyond. Great lady .... Awesome lady ... great nails... never disappointed.,Zi prof and so kind. I love her.

I'm sure I would have loved my cut... if they wanted my business…read more I booked an appointment with my stylist 10 days in advance, online. The week before my appointment I was walking by the salon and stopped in to double check my appointment was made- I always figure with online booking, its good to confirm (despite my confirmation email.) They said all was good. The day of my appointment rolls around and I receive an email at noon stating my stylist was running behind, and asking if I could come in a half hour later. I replied sure, no problem. 2 hours before my appointment time I receive an email back saying "Thanks, we will see you then!" I turn up to my appointment, 5 minutes early, to be told that she would not see me as she was running behind. Apparently they had been trying to call me but they had the wrong number. I asked what happened, and they said my online booking had been made after another appointment was made for that time. I explained how I had multiple confirmations leading up to my appointment and showed them my emails, and they said they were sorry and didn't know how that could have happened. They asked the stylist if she could squeeze me in (a quick trim, nothing major) and she refused. Clearly my business was not important, which is a shame because before this instance I had enjoyed the salon. I will now be finding a new salon that values my business and respects my time.

tana is an amazing hair dresser. I love everyone in there and my haircuts always come out perfect…read more it's a great place! very clean and very professional and friendly.

I had my hair done by Vanessa, and she did a wonderful job. I was very happy with the attention to…read moredetail she showed. Later, I realized I had left my wallet at the salon, but she promptly called me to return it. When I came to pick it up, everything was in place, and she wouldn't even accept the gratuity I offered. She is an honest person and a good professional.

I am traveling thru this part of the island and needed help with my Grey growing out. Vanessa did…read morea fabulous job and made me very happy. Lovely stylist and quick.