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La Michoacana Express

5.0 (1 review)
Closed • 11:00 am - 9:00 pm

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1 year ago

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Smoothie King

Smoothie King

2.6
(21 reviews)
3.4 mi
•$$

I used to work at this location, and based on my experience, I would not recommend it. Management…read morewas largely absent, often only stopping by once or twice a month for 20-30 minutes at a time. Important messages regarding employee safety, allergies, and accommodations were frequently ignored. One of my biggest concerns was food safety. There was a lot of cross-contamination between fruits, ice cream, açaí, and other ingredients. Employees often did not change gloves between handling peanut butter and fruit products, which is especially concerning for customers with allergies. The area where cup lids are stored was also extremely dirty and rarely cleaned. I personally have a severe allergy that management knew about. I was hospitalized twice due to cross-contamination, yet management never properly communicated precautions to staff or ensured I could work safely away from the ingredients I was allergic to. I also witnessed a coworker reach out regarding disability accommodations and receive no meaningful response. Quality control was another issue. If a customer never picked up an açaí bowl, it could sit in the freezer for hours and later be used when someone ordered the same item instead of being remade fresh. I also saw incorrect smoothies sent out to customers, with some employees assuming nobody would notice as long as the drinks looked similar. Overall, the lack of management involvement, poor communication, cleanliness concerns, and inconsistent food-handling practices made this a disappointing place to work and would make me think twice about being a customer.

I got an açaí bowl. The bowl itself was okay, but the staffs there were indifferent and the dining…read morearea somehow made me feel unsafe and very uncomfortable. Would not go to this place again.

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La Michoacana Express - icecream - Updated July 2026

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