I have waited 5 months to write this review, being that I have an infant at home, I have my hands tied up at all times!
This review is from my husband and I`s wedding of 180 guests that took place at La Perla Ballroom, and I can assure you that the La Perla Ballroom owners are well aware of this review, cause I did mention that I`ll be writing it. I`m gonna try and make this very short.
The ballroom itself it is beautiful, my husband and I were so thrilled about it, even our guests (especially soon-to-be-married) were excited about it. Very new and classy looking ballroom.
However, the service and food, not so great :(
First off renting the ballroom it had to come with their own catering, Orlando`s catering which is an Italian family owned along with the ballroom. You have two brother you deal with, one about the food, and the other about the set-ups
You NEED to sit down with both of them together to talk about the plans, menu, etc, because if you discuss one thing with one of them, and reconfirm with the other about it, they`ll just say...well you talked to my brother about it, so deal with him. Also make sure EVERYTHING gets WRITTEN down and SIGNED by BOTH BROTHERS...I was so stupid for not doing that, ex one of the appetizers we had was a smoked salmon dish and I specifically asked to be individually served (which is more expensive), but the owners decided to serve it as family platter (a lot cheaper), which I brought up to them and because I talked about this with one of the brothers, the other one said well you`ll have to bring it up with my brother, you discussed with him, and when I did discuss it with the other brother, he stated that we always serve that as platters and of course I never got reimbursed for the difference.
One of my guests had the chicken dish, and unfortunately the chicken wasn`t cooked properly, so she asked for a new one, just to be denied because apparently they`ve run out of chicken, I mean, really...who runs out of food at a wedding event! I was just shocked! And because they ran out of chicken, another guest of mine apparently, received a very small piece of chicken and a small schnitzel (she really didn`t know what that was, therefore she didn`t eat it) I mean they just substitute it with something else...
For kids I had chicken strips and fries, and I had a mommy telling me that they never brought a dish for a 4 year-old so she ended up sharing her dish with her kid.
Later on for the Late Buffet, I asked if my guests be served mini sandwiches, on a table on the side, where they just pick up on their own, but of course that failed too, Orlando`s Catering just put out some salami and cheese, and buns on the side, and my guests were making their own sandwiches at the end of it all...
Service was poor as well, the plan that we discussed to have bottle of wines at all times on the tables, once the bottles are empty, replace with a new one,
that failed, my guests ended up asking the waiters to bring them new ones, as well as coffee, actually my guests were sent to the BAR to get coffees, when they were supposed to be served at the tables..
There is so much more, but I did say I wanted to make it short, yet I am getting carried away!
Final thought: If you do decide to choose this venue, PLEASE make the owners sign everything you come to an agreement with, also sit the owners TOGETHER so they don`t blame each other about things that aren`t done to your expectations read more