We've had a wonderful experience at La Petite Academy. The staff is truly exceptional--warm,…read moreprofessional, and caring. From the beginning, my daughter absolutely loved her teachers, and that made all the difference. Like many families, we experienced a few transitional bumps at first, but the team was incredibly patient and supportive throughout. They never made us feel like a burden, and instead welcomed us with understanding and kindness. Ms. Rose was especially helpful during the enrollment process, making everything clear and smooth. Since Ms. Tawanna joined the team, she has been a fantastic communicator and listener. Her knowledge and genuine care for the children and families really stand out. We truly love our school and feel so lucky to be part of the La Petite Academy family.

This was a great center with great staff until about 3 weeks ago. The long time director left and…read morea new director was hired, Toni. She has created nothing but chaos in this school for parents and students. She has un-enrolled at least 2 students for no reason, leaving parents to try and find daycare with no notice. She did not work with the students or parents, gave no notice and just un-enrolled them. This puts parent's jobs in jeopardy. I have seen her very combative, especially with fathers. She is rude on the phone and does not want to hear anything. As a single father, this is troubling, and that is why I pulled my child. I miss the great directors Shamequa and Jessica. They got to know the parents and the children. I would stay away from this daycare.

Courtney's is hands down the best daycare/drop-in care center we've been to. No matter where you…read morelook, everything about Courtney's is a 10/10! Everyone here values safety above all else. There is a secure door upon entry into the daycare, and inside the daycare, there is a child-proof gate as well. The staff here also do an excellent job cleaning and I am always impressed by how they can manage to keep the daycare so clean even when there are so many kids running around and doing so many activities! My 2-year-old daughter never came home with clothes soaked in food and that's because they are also careful about not getting food everywhere during mealtimes. Courtney's was already super clean before COVID, and after COVID, I must say I was even more impressed with their level of sanitation and cleanliness. They use EPA-grade, child-friendly sanitation that can put any parents' mind at ease. The hours and rates here are also what set this daycare apart from any other. I was a law student while I used Courtney's for my daughter, and the hours and rates were so convenient. My studies/classes usually last well into the evening and I usually have mornings off, so the timing worked so well here with Courtney's being open until 8 pm on weekdays and 10 pm on Fridays and Saturdays. The hours were also perfect for much-needed date nights with my partner! There are a wealth of toys and games for children of all ages, and it was seriously my daughter's favorite place to go! Every morning she would get super excited because she knew she was going to her little mini-Disneyland. The staff here don't just encourage passive play--during Mother's Day week, she came home with a new painting for mom each day and I was so touched at the level of detail and attention the staff here gives to each child! Last but certainly not least, the staff and owner here are the absolutely most caring, kind, and sweetest people I have ever met. Heather, Kaneisha, Kayla, Angela (and more) care about each and every one of their families and this was really important to us especially since this is not true of many other daycares. The fact that I haven't seen any staff turnover during the 1.5 years we were at Courtney's is a true testament to their caring and family-like staff. I refer all of my colleagues and friends at the law school with children to check out Courtney's because we know they will not be disappointed. We will miss everyone at Courtney's so much now that we moved out of state and I highly recommend any family who is looking for high quality and superb care for their children to check out Courtney's!

warning: only use this service if you want unreliable, undependable, and unavalable childcare to…read moreensure your most precious thing in your life is left standing at unopened doors when you have paid several weeks in advance for services they cannot render!!!!!!!!!!!!!!!!!!!!!!!!! if no stars were available that is what i would rate this place. as i have to at least provide one to make a review, i am doing the minimum possible to ensure other families are not in the same conundrum that i am in at this time. i sent this to management today, 6/26/26, 9:40am via email given there is absolutely no alternatives to contact anyone when you arrive and they are not there: i request to be contacted by management immediately. this is unacceptable, completely unprofessional, and cannot be. i have had so much respect for the mission and vision of this operation since my son was born in 2019. knowing that we are trusting our children - our priceless treasures with you all, has been supreme in choosing to continually book services. that trust has been 100%, irrevocably broken. this is the third time since camp started last week that staff has been late. this is the first and the last time, however that no staff was present to receive my child at 8am or the other children and parents standing along the sidewalk. at 8:20 no phone response. no emails. no phone calls. absolutely nothing on facebook or instagram or the website. no sign. no update. nothing! no phone response. no alternatives for contact but the phone number on the door at the front desk where no one is! i arrived, as usual at 7:45, waited and continued to wait for opening. i come from pittsboro to chapel hill to cary everyday!!!!! at 8:24 i left and families were still waiting and i refused to continue this debaucle. i paid several full weeks in full and in advance to ensure my child would have the best care and the best summer experience while i am not available. i am, now, forced to pay double somewhere else safe for today that i trust to make it to work over an hour late! i backtracked! i lost time and gas and all respect for this place. i have just lost all probability to continue in a new position at work given this occurences at the start of a new job. i request full refund for time not used, including today. i am furious and disgusted that i trusted you all to make good on your services. i will never use, recommend, or do business with this organization again. i am not a person that posts like this, but this is absolutely essential for any parent considering this childcare option, camp, or service. do not do it!

After a poor experience at another daycare, Oceana Place has been our saving grace!…read more Ms. Cookie and Ms. Gloria provide the love and care that any parent would want for their baby. They always communicate with us and make sure we are aware of things (like my baby finally cutting teeth, or suggesting diaper cream). I truly have peace of mind leaving my baby in their care, which says A LOT because I was terrified at the thought of having to leave him with a stranger. The entire staff has been extremely warm and welcoming. They are also very transparent and open. My baby is happy when we go in and is excited to see everyone. Thank you to all of the amazing staff!

I moved my daughter to the oceana kindercare location from her prior childcare center in hopes that…read moreshe would flourish and be more prepared for kindergarten. It was the best decision we made for her. From the amazing teachers, communication, daily updates, class activities, amazing food options, i could go on. Its obvious as a parent when you know your child is being cared for abovr and beyond, i see this daily between all the teachers and children. If i could give a higher review i would! ​

My son attended Chapel Hill KinderCare for several years until recently (we needed a place closer…read moreto home versus the workplace). We had a great experience - special shout outs to Ms. Melissa and Ms. Alba, Ms Trinity and Miss Emily, the incomparable Ms. Jasmine, and to the fantastic leaders Ms. Jessica and Ms. Sherrell. My son has a severe egg allergy and they always made sure to keep him safe with parties and treats. I appreciated the communication from leadership and teachers.

I've had an exceptional experience with this KinderCare branch. Jessica and her staff are very…read moreaccommodating and show a real passion for child care. I was apprehensive about going with a child care center because of the virus, so I only used care.com. I finally decided to give the child route a try, and I'm impressed. There is also an app that gives you updates on everything from pictures to letting you know when their diaper is changed.

Your child's safety is not a priority at this facility. On 9/1/21, my 1-year old was injured due to…read morethe negligence of the staff. They allowed three toddlers to be on a climbing toy meant for one child at a time. Two of them fell on my child and he busted his lip. In video footage, a staff member walks right past them shortly before the accident occurred. We were very disappointed in the initial response from the staff at all levels. Which did not match the gravity of the situation. When I was informed by Ashley Litchfield (Director), I told her I would be there right away. However, when I arrived to speak with her 25min later, she had left. The teachers in the classroom showed little remorse. So, I had to take my child home with inconsistent information on what happened. It was difficult to reach someone in leadership to address our concerns that evening. It wasn't until my husband called to escalate the situation and request a meeting, that we received more details from Ashely & Lynn (Owner). I won't even get into the issues we had with Grant (Owner's son) and his unprofessionalism on different occasions. We had to request that an actual accident report be done. Only after we filed a complaint with the regional office was an investigation and additional "safety training" conducted. Although we already had a few complaints about this facility, imagine the horror of finding a bloody shirt in your child's bag without notice? My son has not returned since that day, and I don't recommend sending your children here. At least Lynn was "gracious" enough to say "we will not financially hold you to our policy of a thirty-day written notice of disenrollment." Are you kidding me?

Horrible location and staff. There is no one-on-one attention and the classrooms are jam packed…read morewith little staff.

I brought my daughter to KinderCare as an infant. It was the first place she had been aside from…read morehome after my maternity leave, and I was so nervous -- but everyone who worked there was so warm, kind, and supportive. The infant teachers were fantastic and took such good care of her, and the teachers for the toddlers and up also knew her and always would say hi to me when I came to pick her up. We ultimately had to change daycares due to moving because it would have added 40 minutes to my work commute every day to stay there. I was so sad to leave. Highly recommend them to anyone who is considering a daycare for their little one :)

My kids are so happy at South Square Kindercare. The staff go above and beyond to create a fun and…read moreeducational environment for the kids. They get a good bit of outside time during the day. And we receive updates throughout the day including pictures and videos. When my kids first started here, we had some special requests for my son, and I received a personal phone call from his teacher verifying the requests, which I thought was thoughtful and considerate. These are teachers with hearts. And those are the kind of people you want around your children!

After a lot of media attention related to day care issues all over the country and stories of…read morechildren being neglected/forgotten, I approached our day care options very carefully and cautiously. It is important to keep in mind that not everyone's experiences exemplify the all-around experience, and not every teacher is the same. The teachers in the classroom make a world of difference to the experience of the family entrusting them. With that said, we have been exceedingly fortunate to have had our nearly 2 year-old under the care of Ms. Ann, Ms. Kenisha, and Ms. Susan here. They have all shown what appears to be an honest interest and care for our child. They provide daily care sheets that let us know what he/she ate (of huge importance to me), how they engaged him/her 'academically' (at the toddler age, this would be like singing a certain song, learning about a certain color, working on please/thank you, etc.), diaper changes, naps, and communication to the parents if diapers or wipes are running low. It is an efficient system for communicating those things you are hoping your child is doing/eating/learning. We have popped in without notice on several occasions to really do our own form of 'random inspection,' if you will - really we wanted to verify that at random points midday that our child was being attended to as necessary, playing well, eating well, napping well, etc. So far each visit has been great and we have never experienced any issues with any of the staff that has cared for our child. The management has been wonderful as well. Ms. Stacey does a wonderful job of remembering you and your child's name, and any issues or questions with tuition, payments, general care questions that I have sent them via email have been responded to very promptly. You can research the facility/franchise online and see the technology available to the students. There's a great play town that the older kids get to take advantage of (our toddler is still too young at this point), there are two separate outdoor play areas complete with toys, slides, and ample room as well as seating and shade. They do apply sunblock to the kids, which is a nice touch. We have also been told that as our child gets older and moves up to the next class, they will work on potty training as well. We have seen our child's vocabulary and social skills absolutely BLOSSOM since we have started with this TLE. As I said, we have been so lucky to have the great teachers our child has right now. As our child grows and switches to another class, that story may or may not change, but I will update my review as necessary. For now, I am happy to report that we are extremely satisfied with the care, attention, and developmental/educational lessons that these caring teachers have provided for our child.

We have had a terrific experience at this daycare (TLE). Our daughter started at 13 weeks old…read more After the childcare situation we'd planned on since before she was born fell through at the last minute, I showed up at TLE a bit desperate. With three days left before I was supposed to start back at work, I count myself so lucky that they happened to have one spot open in the infant room! Ms. Regina in Infant Room B is a wonderful caregiver. She is always calm and steady, always positive and warm. Her classroom is peaceful, and the kiddos in there seem very content. I was worried that our daughter, who struggled with bottle feeding, would go hungry at daycare. Ms. Regina was willing to work with her and now our kiddo is happily taking five bottles a day. What's even more amazing is that, after I told Ms. Regina I was really struggling with missing my daughter while at work, she started writing extra notes in the daily report. In addition to knowing when my baby napped/ate/was changed, I get to read little details like, "She seems to be especially fond of one of the other babies in the room," or, "Today she smiled while her teacher held her up to the window and talked about the arrival of spring." Those little glimpses into her day show me that she's getting attention and love, and they make all the difference to my peace of mind. Overall, everyone at this center seems kind and sincere. While our daughter does spend some time in bouncy chairs (which is unavoidable when one person cares for multiple infants!), I was thrilled to see that she is more often being held or hanging out in a Boppy pillow on the floor while looking happily at the other babies. Ms. Wendi, the director, is very personable and patient with new parent concerns. She also called promptly on the two occasions that my daughter had an "incident" -- throwing up and getting a small scratch. This made me feel very secure that our kid was safe at TLE. Before enrolling, when I looked for reviews of this daycare online, I didn't find that many -- so I'm especially happy to add my opinion and say that I'd definitely recommend TLE to friends and would say it is worth every penny.

In the words of Vera G. from 2023: "Look elsewhere, seriously."…read more After many, many interactions with the center's current director Amy Boyette, I fully believe Amy is engaged in active covering up of abuse and neglect happening at the Children's Campus. I am in the processing of reporting this. Amy was made aware of our daughter's multiple health issues including anaphalytic responses to various foods as well as suspected celiac disease (where gluten exposure could potentially damage her intestines). Amy said we could bring own our food for our daughter, but that they could not make food accessible to her (fine, we were ok with that). Eventually our daughter grew out of several allergies which made us more at ease, but her doctors were still waiting until she was older for celiac testing. I came to find out multiple times that the staff continued to not only provide our daughter gluten meals (with bread and everything) from the school lunches by accident, but also that one of the teachers was intentionally feeding our daughter food from her own packed lunches - completely against our daughter's allergy action plan that was on file. The teacher told me she had given her sweet potato from her lunch that "only had butter on it" and I was filled with rage because our daughter at the time had a cow milk protein allergy that previously had given her very severe hives and vomiting. I informed the teacher that butter is in fact dairy. The primary teacher of the classroom said she had been trying to get the second teacher to stop feeding children in the classroom her lunches from home, but was not having success with this and Amy and the management would not step in. When I would ask Amy for a meeting to discuss the very urgent health-related concerns, she would avoid responding to my requests and just say that the problem was solved when it wasn't. She would never offer any solutions until I would point out repeatedly that the current system was not working and she was not offering new systems. I even shared information with her about how other centers have more safety-focused allergy food systems in place but she did not seem the slightest bit interested to learn more or even about how to protect my child or other children at the center. In addition to not following our daughter's allergy action plan, there were multiple days where we would pick her up and she would not have been given any fluids and the majority of her lunches where not offered to her (pouches, string cheese, etc. completely unopened). She was there for over 8 hours, on multiple occasions, with her water bottle untouched (we had to supply her own water bottle each day freshly to avoid allergy issues and the line we brought it in at was always in the same place as when we dropped her off and she would consistently be constipated from not being offered proper fluids). When I would confront the teachers about this they would cite being too busy or being pulled out of the classroom to attend other things. When I would confront Amy about this she would placate me and also continue to insinuate I was over-reacting or that my daughter just "wasn't hungry" that day (how would you know if she was hungry if you never offered her the food?) Eventually Amy said her "plan" was to set reminders her on phone to go into the classroom to remind the teachers to feed my child at the designated 4 meal times. She did this for maybe 2 days and then again things returned to being without documentation and my daughter often not being given fluids. I cannot emphasize enough that despite the center having an app for documenting diapers, meals, naps, etc. - I almost never in the 6 months my child was there had any documentation of what was happening throughout her day. There would be brief moments on days where a few items would be input, but most often we would pick her up with almost no idea of what happened that day. Teachers freely admitted to me when my daughter was an infant that safe sleep protocols were never followed, and that the meal plan is never what was published by the management. One day we arrived to drop our daughter off and the teachers were freaking out that they had been given a nearly empty bag of cereal that was supposed to feed breakfast to a room full of children. They say there is a "schedule" and that is an absolute joke because no one there is following a schedule (at least in room 2). We were given no protocol or steps to follow in checking out from our time at the center, and so my husband still has a fob to a daycare where we no longer have a child there. How many other fobs are lingering out there with adults who shouldn't have them and whose children are no longer there? I could go on and on about how horrible of experience we had at this center. We chose it because allegedly it was locally run and well liked. Found out later from staff that (allegedly) it's just run by a family in Florida who is pretty neglectful of it.

Look elsewhere, seriously…read more Our daughter began attending this daycare in the summer of 2022 and was 2 years old at the time - in the 2s class for clarification. From the moment I met her teacher, I wasn't impressed. She didn't give the kids a big happy greeting, hardly introduced herself to us and honestly, I just got a bad vibe. Within a month of attending, my daughter came home and reported she been hit on her bottom by this teacher. I reported this to the daycare director, and my concerns were dismissed, and it was obvious I wasn't taken seriously. A few months later, I came to pick up my daughter early, and walked in at quiet time (same teacher) and the teacher YELLED at a kid so loud it made me jump and I'm 32 years old. Worst of all, the very first day when the kids returned to school after Christmas break, my daughter had a horrible experience: I came to get her early that day, and everyone was just going down for quiet time (they couldn't have been down longer than 15 minutes). When I walked in the door, my daughter was wailing on her mat with tears streaming down her face. I knelt down and she ran to me, climbing into my arms begging to leave. When we stepped outside the classroom, my daughter reported the teacher had pulled her legs so hard it hurt, and that the teacher was very mad at her and needed to be nice to her. I emailed the director who said she would speak with the teacher and review the video footage. The director emailed again to say she'd reviewed the footage and she could assure me there was nothing to be concerned about, but we should meet face to face later in the week to which I agreed. At the meeting, my husband and I were shown the video where by the director's account, nothing inappropriate occurred. As I watched the video, my heart began to race as rage flooded my body. I watched with disgust as a daycare provider angrily took my (now 3 year old) child's blanket from her, grabbed her by her legs and aggressively yanked her down her mat. The teacher then walked away, leaving my daughter crying and went to sit back down - no remorse, no attempt to console, nothing. I don't recall much after the video ended. My husband says I started to yell, loudly. I remember asking the director to explain what part of that video showed the level of care and compassion parents expect their children to be shown when in another's care. The director later emailed to say, "I do sincerely apologize for the turn it took and the misrepresentation of my evaluation of the incident." We reported this to NCDHHS, who cited a violation of G.S. 110-91(10); comments: "Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 2, 2023, a staff member repositioned a three-year-old child on their mat by pulling the child by the legs." We moved our daughter to a different class, and within a month decided to withdraw her from the program. It's been 6 months, and she still talks about this and is scared of attending school. The emotional damage this has done to our daughter is heartbreaking. The teacher, as of our daughter's last day at the daycare, had not been terminated. NCDHHS reports the director and teacher have taken an online class which is hardly sufficient. The report can be found on: https://ncchildcare.ncdhhs.gov/childcaresearch Search by the license number: 32001491 Visit from NCDHHS on 1/12/2023