When we checked in we noticed complaints being called into the front desk about 1 room needing linen, 1 room needing a fan because the AC not working, and one guest leaving because the rooms smelled like wet dog. We then noticed there was only 1 person handling complaints, front desk check ins, plus phone calls. After getting 2 rooms. Room 1 did not have linen, open food in a drawer, a USED DIAPER in another drawer, and a filthy mirror in the bathroom. It took 30 minutes of waiting at the front desk to get linen. After this wait we noticed we still needed pillow cases. In the second room it was missing a shower curtain. There is a reason this place had vacancy when other places were booked. This place was awful. We will not be back. read more

See all

First, I would like to say that I have stayed at several La Quintas and have not had a bad experience yet. However, if you value your safety, I highly recommend you do not stay at La Quinta in Hammond Louisiana. I was greeted by the fresh smell of weed as I arrived. I was immediately grossed out, but wish that's all that happened while I was there. The bathroom, which I'm pretty sure supplied used toiletries, had mold around the bathtub. The curtain was filthy. The fluorescent lights made me feel like I was in a factory. While the surrounding areas had clean cut grass, the hotel itself had at least a foot of grass...possibly to hide the broken glass that was all around ... not to mention, the human feces. We felt very unsafe both because it was quite evident that there were attempted break-ins on all the doors... And then there was the drug deal that happened next door, in the parking lot and the stairwell. That one was fun. The dirty ice machine, and caution tape that had fallen into the dark green pool gave me the feeling of wanting to douse myself in antibacterial solution. We did our best this morning to pack the car up and get our fourteen-year-old out of there- while keeping our eyes down so as not to disrupt any drug dealings. La Quinta, either get yourself together and clean this place up, or add a disclaimer to your business listing at this location so that unsuspecting families don't walk into this death trap. read more

I would have only given 1-star, but they get credit for being pet friendly, the shower worked well, the bed was comfortable and the manager did give a little credit. We drive to San Antonio quite often to visit family and friends, we usually make the drive in two days...typically staying between New Orleans and Baton Rouge. We travel often and Hampton Inn has always been our, go to hotel, Holiday Inn express is second choice. This time we could not stay at either due to transporting a dog back home. I searched and found that LaQuinta was pet friendly. I figured this was a safe choice since it is in the Wyndham family of hotels....boy was that a poor assumption. We arrived late in the night, it was very difficult to find the hotel as the light on the sign was not working. I mentioned this to the clerk, she said she was aware and the owner had been notified numerous times. The check in was fairly easy and quick, it went down from there. We opened the door to the room and it felt like opening an oven door. Turned on the window air unit, it would stay on for about five minutes then turn off...the room never cooled off. The carpet was dirty and stained, it was brown carpet and I could still see the stains. I understand they are pet friendly, but at least keep the carpets clean. Every-time the toilet flushed it made a weird very loud noise. The bathtub had mold around the edges. They said they couldn't move us because they didn't have another room. The worst, when I woke up I had a rash around my ankles....the only part of me that was covered up, because the room was so hot! The room cost $139 a night! Which I would not flinch about had it been worth that. When I checked out, I complained to the manager, she did give me a $25 credit...still paid $114 for a room with no air, dirty carpet, dirty tub, loud toilet and possibly bed bugs...not sure as the rash was only on my ankles. She said she would discuss this with the general manager on Monday, will update this review if they make things right. If they do not, I will be calling Wyndham. read more

I'd stay here ANYTIME! Nice, Covid safe and very , very clean ... I was actually very surprised... the showers was very accommodating for my disabled husband .. thank you for all you did for us ! read more

Checked in and was told elevators weren't working...all 3 sets. Rooms available on 2 & 3 floors only. We had 5 bags 2 of which were very heavy to carry up the stairs. Rug in hallway was pulling up and old. Tub had big watermarks. Asked for extra blanket which was just one step above a rag; very frayed and holes all over. (See pics of all damage mentioned). Bed was described as a soft pillow top by Hotel Tonight. It was old and pretty hard. If there ever was a pillow top it had long ago seen its "soft, billowy" days. Take a pass on this place and move on down the road. read more

La Quinta by Wyndham Hammond - Hotels Near Me - Hammond, Louisiana

Stayed here passing through to Florida. This an older model La Quinta. It is a pet friendly hotel. The room was cleanish (pet peeve of mine are random hairs in the shower) and the bed was hard. The front desk person was really nice and provided extra bath towels on request. Hubby liked the gym and the breakfast was good. read more

Newer place.. Very clean. More than just a room! Great beds and nice sitting area with 2 chairs, couch and desk. Staff is friendly and sometimes bakes cookies in the evening. Breakfasts are just so-so, but better than some. Decent coffee. Noticed a meeting room that seemed well equipped. Free wi-fi with good reception. We'd come back. read more

While my father was in North Oaks hospital across the street, my husband and I stayed in this La Quinta for two nights. The staff was friendly and check-in was easy (we had prepaid online). We stayed in room 201, a king "suite", which turned out to be directly next to the vending, ice, and stairwell. The stairwell doors, both on floor 2 and floor 1 were extremely noisy. I think a bit of soundproofing on the stairwell door frames would be a marked improvement. The WiFi was free, which was a bonus. The room and bathroom were clean and well-kept. The entire hotel is smoke-free but people smoke just outside the doors, if that's a bonus/problem for you. 3 negatives: 1. No recycling at all (hotel, hospital OR airport, such a shame)! 2. Pillows were tiny and flat. 3. Housekeeping replaced all soaps even though they had only two uses and used towels, even though we hung them over the shower bar and didn't have them on the floor. I am used to hotels that are more aware of conservation than what we encountered here. While at the hospital, some family members stayed late and decided to book at La Quinta on our recommendation. Upon check-in, they were even given a discount rate because they were visiting someone at North Oaks. Be sure to mention this, as we did not know that was a discount option. The in-room coffee pot was a 4-cupper but the lobby had 6 carafes of freshly brewed coffee along with pump bottles of flavorings you could add. I only ate an apple from the free breakfast (didn't sit down, just grabbed coffee and apple to eat while walking to the hospital), but there was a waffle station to make your own along with boiled eggs, scrambled eggs, breakfast meat, cereals and muffins, along with a small assortment of fruits (apples and oranges on Saturday, only oranges on Sunday). Not a bad offering, all-in-all. read more

Very nice Hotel. Pet friendly. Very clean and friendly environment. Quality stay . Be back again soon

We've been traveling cross country from Seattle, and finding hotels that can accommodate our 15' moving van (and car that's being towed by it) AND our pets has been a stressful nightmare. While on the road today I called 7 locations prior to landing on this one. Andy was exceptionally helpful. He told me EVERYTHING I needed to know and assured me there would be parking for our van+. Upon arriving, we found the truck lot to be full, so he allowed us to pull in and park along the side stress free! Check in was super fast and our room is clean, spacious and just.... perfect. They even have a hot tub and laundry! I had to bother Andy for change, then detergent and he just smiled and helped me out. The loaction is CRAZY convenient to I-12. There is no food within walking distance or on site, otherwise I would have given a 5. However, breakfast is served in the morning and there are vending machines. There are also TWO major fuel stations and a Dollar General just right at the turnoff onto the street. (Edit: The walls are rather thin and the beds quite firm. My neighbors are keeping me up and even my sound machine is no match for their FLIPPING tv.) read more

This place is horrible. Locked us out twice and the customer service is horrendous. Stay anyway else just not here!

This hotel has gone way down hill, the customer service and staff are flat out rude. The general manager does not return calls. It used to be my go to hotel in Hammond but now they owe me just under $1,000 and can't seem to explain the charges. The beds are still comfortable and has hot water but plenty of nicer and less expensive choices in Hammond. I will no longer be staying here and won't be surprised to see the Laquita badges come off this dump by the end of 2019 read more

I will give it a fair review. Pretty good location. I have family in Ponchatoula but didn't want to stay in that tiny town when I visited. It's just up the street though. It's close to Hammond Square shopping center. But right now there is a lot of construction going on with the roads near there and some new round about thing they made which seems to have been the worst idea ever. So as of right now it's very annoying to get to the shopping area from here. The staff was very friendly. Every one of them. It was a clean hotel but our room did smell a little mildewy. The water also seem to be discolored. My 6 year old remarked that someone must have peed in it. Breakfast was ok. They had self serve waffles. Good selection of coffee. Don't expect bells and whistles. Very pet friendly hotel with Doggie walk area. Ok rates and seemed to be a low crime area. Our power went out the first night we stayed but was because of an accident down the road. It was restored within an hour. The pillows were amazing by the way! read more

La Quinta by Wyndham Hammond - Not sure if you can tell but our water was discolored. Pee like. - Hotels Near Me - Hammond, Louisiana

This is the only hotel in Hammond, La that accepts pets with no pet fee! There are many options for breakfast in the morning and the staff is very friendly and attentive! read more

Doesn't look like much and it's even worse inside. Room was dirty. Big rat hole in the wall that they ended up charging me $400 dollars for without even asking me about the damage or checking their own logs to see that the damage was already there! The manager and assistant manager were rude, when I called to ask why my card had been over charged! The walls and doors are super thin you can hear everything happening in the halls. Its up there with the worst rooms I've ever stayed in. read more

Traveling from Houston TX to RI this was our first stop along the way. We chose La Quinta because we knew them to be pet friendly. Hotel is not too far off the highway and set back from road so very little noise. Hotel has a really nice pet walking area (just wish people would scoop their dog's poop! they even provide bags...no excuses people!). Several area restaurants for eating options and free breakfast is standard stuff with the waffle maker we all wish we had at home!! read more

I am very confused as to why this hotel has good ratings(for the most part). It took my family and I 10 minutes to get service when we were checking in. We finally called the phone number and alerted a staff member(Kris) we were there. We finally got to our room where we hurried up and laid down because we were so tired. (3:30 am) We woke up to pincher bugs crawling in the bathroom, and a hairball next to the bed. We asked two employees for a discount of some kind, who refused and said Mickey Dufrene would be contacting us. We haven't heard anything yet. We DID try to eat the free breakfast downstairs but could not because they do not supply high chairs for babies. DISCRIMINATION! This was TOO expensive ($130 a night)to deal with this kind of atmosphere, and lack of innovations. read more

Stayed here on a road trip on I-10. Only stayed one night. The staff was helpful. Not the cheapest place to stay, but everything seemed to be clean and in order. read more

I booked a room through Hotwire and wasn't expecting much. (We were just passing through and needed a pet-friendly hotel for the night.) Upon entering the hotel, you can tell that it's newer. The lobby is clean and spacious. Staff is friendly and helpful. Our room on the second floor turned out to be a suite. Grounds are very nice and well-maintained. All in all, we were very, very pleasantly surprised and would stay again. read more

Breakfast was horrible like most hotel breakfasts. Our room key never worked so we had to constantly go to the front desk to fix our key. Additionally, our room never got cleaned during our stay and we had to ask for towels. The shower wouldn't function as a bath, so if you prefer baths you're out of luck. There was also a roach in the bathroom. read more

Great location for I-10 travelers and pet friendly. Pleasant service and clean. Comfy bed.

We visited the La Quinta Inn & Suites in Hammond for a few days. We were there in Hammond for a family funeral. The folks at La Quinta couldn't be more understanding and gracious. Thank you so much for giving us a place to acquire some peace of mind. The beds were great and the breakfast was very good. Thank you again. We will stay with you the next time we're in town, hopefully for a happy occasion. five star establishment. read more

We've stayed at this hotel numerous times on our yearly road trip to Florida, both with kids and animals. Always friendly staff, and clean. We had an infant with us this time and they brought us a crib. Breakfast is good and easy on and off the highway. read more

Clean rooms. I reserved and paid in full about 2 months ago through trip advisor. Pre paying really took the stress out of it. No unwanted noises while resting. Staff is very nice and helpful. Also pet friendly. read more

I booked one night, stayed one night, left at 5 a.m. The next day I got a notification that I was being billed for a second night!! I have called FOUR TIMES, spoken to a manager once, been told by front desk that a manager will call back the other three times, and nothing. I contacted corporate and they sent a copy of a bill showing two nights' stay. I replied that I had stayed only one night. Silence. I have spent thousands at LQ over the years and this is completely unacceptable. Next time I'll pay a pet fee and stay somewhere else. Save your money. read more

Really enjoyed our stay last night, clean rooms, friendly staff and affordable pricing. We would definitely stay here again.

I believe most LA Quinta Inn and Suites are clean and equipped with a travellers necessities. I will tell you that it was the exceptional staff that I enjoyed the most. I came in on a Saturday morning at around 3am. The lady at the desk was friendly and helpful. I did not have a reservation, but got me a room for the whole week that I needed. During my week stay, I never heard or saw anyone in a bad mood. The staff was happy and helpful. Everyone greeted each guest they came in contact with. It was a great experience for me and I would recommend this establishment to anyone visiting the Hammond /Ponchatoula, LA area. read more

The cons: 1. This place is like an Indian owned hotel. I.e. The cheapest way to fix any issue, I've seen several reputable hotel chains take a nose dive this way. 2. They had the hotel and room temps set for 76 degrees. Ok, I can turn mine down when I get in the room right? It took about 4 hours to cool down with the noisy window unit. 3. The trash can in the bathroom was filled with the last guest's bathroom supplies and old tampons. 4. I seriously thought I was kneeling on box springs as I got into bed. 5. No alarm clock. 6. Front desk clerk was absent most of the evening, hence non of my issues getting fixed. Kinda scary guy with prison tattoos anyway (that I saw yelling at another guest). 7. Paper thin walls. The people on one side had a happy dog. The dude on the other must have had beans for dinner. 8. Crappy free breakfast. This may not be normal, apparently the breakfast lady called out sick. Typical cheap hotel fare, biscuits and yogurt blah blah. 9. The vending and ice machine were out of service on my floor. 10. Super cheap hotel soap and shampoo. Pros: 1. Pool and hot tub looked clean 2. Gym was decent and clean. 3. Newer furniture 4. Microwave and small fridge included 5. Nice bath towels and decent size 6. Little Kurig style coffee maker in the room. read more

This was the best place I've stayed in a long time. The staff was absolutely a joy! Tamra was very sweet. Such a joy to talk to. You can tell she really loves her job and cares about each guest. The room was very clean. I had my 2 dogs with me and even the landscape was well kept. There were quite a few guests with pets and I rarely heard a dog bark. There was 1 night where some kids or dumb adults ran up and down the hall knocking on doors at about 2 am but that was not something the hotel could control. I would definitely stay there again. read more