Have not been very happy with this hotel. I have not been able to get the TV to do anything.... The pillows are horrible.... And I mean horrible horrible.. the coffee pot only has three legs and we had to put it in the floor to make coffee because there wasn't a plug-in on the table where they had it sitting. Breakfast wasn't that great. They were supposed to come up and do something about the TV and they never have. Plus they charged me $50 more than it said it was gonna cost.... Even though he checked in after midnight. TERRIBLE. 0 stars. read more

The La Quinta is conveniently located near the highway and the hospital. Despite its proximity to the hotel, it is very quiet. The room itself was comfortable and clean. The pillows were lumpy, but the mattress was comfortable and the linens soft. The shower had a quality shower head and decent, but a little rough, towels. The fitness center was disappointing - never any towels or anti-bacterial wipes. Also, the treadmill had no incline. The "smoke-free" hotel had an elevator that smelled like pot. The staff was friendly but maintenance was definitely an issue. read more

La Quinta by Wyndham Tomball - Hotels Near Me - Tomball, Texas

The Hotel itself was alright...the front desk people were awesome. However, the elevator was broken, which they did say when I made the reservation, but still an inconvenience. Hotel seemed musty/humid no matter what we did. Overall, not bad, probably won't book there again. read more

The worst hotel i ever stay. You have to request for the house keeping daily to make the bed. 2nd day stay i didnt know i have to request for them to make the bed. The 3rd day i informed them that i need my bed made. The front office guy said the bed will be made. When im back to the hotel, its sure is not done. Everytime i stay in hotel, they always made the bed. Unless u put do not disturb sign. It just ridiculous read more

La Quinta by Wyndham Tomball - The bed didnt made for 3 days straight. I made it for the last 2 days and i am done. - Hotels Near Me - Tomball, Texas

Called at 9p last Tuesday night to make a reservation under a group rate for a wedding. I held for about 15 minutes before losing patience and calling the toll-free La Quinta national reservations number. I explained the situation to the national reservation line. She couldn't book my room at the group rate because she didn't have access. However, she offered to stay on the line with me for another 10 minutes while she called the hotel again. Literally, I told her "No thanks. You've lost your chance. I'm moving on to the next hotel." Thankfully, I did. The rate was better, most of the people I knew from the wedding party were staying there and the hotel was super. That hotel? The Holiday Inn Express. Highly recommended. This place? It can take a dump. If you can't get service when you're trying to spend money, imagine the hell you'll have after your money is in their hands. read more

Why 3 stars? Because it's fine for the price, but the bed was not comfortable. --- --- --- I appreciate La Quinta Inn for three reasons: 1) They are inexpensive. 2) They don't feel "cheap." 3) They allow pets. My in-laws have been in the process of having a home built in the area, and if you know anything about the custom home world, these things take an inordinate amount of time. They have had to drive down from Oklahoma City once or twice a month for the past year to meet the contractors and check on the status of things. They have two dogs, which means that they end up choosing the La Quinta every time. We initially planned on spending Christmas at this house, but because of the insane delays, the Tomball La Quinta was our home for a couple nights. The fact that you can book a room in the $100 range and it doesn't feel like a cheap motel is pretty remarkable. If you didn't know any better, you'd probably assume that you were in a Hilton or Marriott. So why 3 stars? Because I really disliked the bed at this particular La Quinta. I am the type of person who normally falls asleep and is practically in a coma for the entire night. But both nights I was here, I woke up every hour or two. The bed was hard and the pillows were short/stocky - all the opposites of what I have at home. I'd stay here again if needed, but a mattress pad and new pillow inventory is needed! read more

Never was it communicated to me that the hotel was under construction and most all of the amenities are closed. We paid for a 2 rooms for 2 night stay but due to the conditions of the hotel my Family and I decided to go cut our trip short and head home. I purchased thru third party hotels.com because they were the only ones that had rooms available for purchase. No refund on the second night because of purchase thru third party. Super nice staff at the hotel and inside of the room was fine. CHECK TO SEE IF CONSTRUCTIONIS COMPLETE AND AMENITIES ARE OPEN BEFORE BOOKING. read more

Most of the employees I've talked to have been extremely kind and helpful. There's only been one gentleman that was at the front desk that wasn't so pleasant. For the most part my stay here has been good. The only big complaint I have is that my car antenna was cut one night. I wanted to see the footage of the parking lot but I was told I had to file a police report first. read more

La Quinta by Wyndham Tomball - View from my window - Hotels Near Me - Tomball, Texas

The coffee pot is on the bathroom sink right next to the toilet. DISGUSTING. Rust in the bathtub. You can also see what appears to be black MOLD in the corner of the tub. Seriously people? Go buy some CLR. The ice machine was out of order on two of the three floors. Breakfast was cold. Loud obnoxious people making noise and slamming doors all night. Sounded like they were all drunk and acting stupid. The price is not worth it at all. read more

La Quinta by Wyndham Tomball - Hotels Near Me - Tomball, Texas

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I checked in past mid night all tired but the guest service lady was really friendly and welcoming. The room was huge and very clean. I am very sensitive with the bed quality but fortunately, the mattress was really comfortable. I stayed at the suite room with a separate room inside the room incase the other types of rooms have a different kind of mattress. If I ever come back to Tomball, I will definitely stay at this place again. Thanks to the front counter lady again. read more

La Quinta by Wyndham Tomball - Clean and modern bathroom interior - Hotels Near Me - Tomball, Texas

Do not stay at this hotel if Customer Service is a priority to you. Repeated requests for full cleaning of the room were ignored despite the fact of being repeatedly assured by a the desk clerk that it would happen the next day. Manager is rarely on site and never when I was looking for him. Also, the bed we slept on was extremely uncomfortable. TV in the sitting area was non-functional. I will say that the breakfast is fresher than most hotels in this class. We watch them make eggs fresh each morning. Oranges juice is from frozen concentrate not powder. read more

Hard, crippling beds and pillows are so rigid - it's almost as if they don't want you to come back. Not a quiet place at all. Entry doors can't shut without slamming. It will take off a finger if you are not careful. The closet door is the same way. Not enough outlets in rooms. Only one of us can use the center outlet between the beds because the clock is using one plug already and we can't move the chest in front of the outlefts. Outdated lighting, wall sconces are the push button on the bottom type and don't have an outlet or charger in them like most hotels nowadays. The shades are chipped and faded, the hardware is the original but has been spray painted and textured silver. Looks really tacky. This place feels more like a motel. There is a desk and office chair in the room, a coffee pot sits on top of the desk. TV is good, limited channels. A/C unit is the type that is controlled at the unit, not on the wall like most nice hotels. It's less than an okay place, Not bad enough for one star though. I might be changing my star rating after "breakfast". -----I stayed 3/9 and called the hotel the day I left because I left my quick charge phone charger. I've been speaking with Amy since then who has supposedly left messages with her boss, left the charger on her boss' desk, promised to send the charger to me, was given messages to call me on her days off, tells me she doesn't know what happened to my charger now, and will look for it when I reminded her she told me more than two weeks ago that she left it on her boss' desk. I've had crappier hotels than this Tomball LaQuinta send me items I've left behind, and in a timely mannter, to boot - I don't know what the problem is but I doubt I'll ever see my quick charge charger again. So it's off to Amazon I go. Harumph! read more

The doors at this hotel don't clothes all the way and tend to slam shut really hard and loud. The white lasy at the front desk was a huge racist and didn't seem to want to make me feel welcome. I paid for one night and it was $160.00 so you would expect a 5 star hotel, except I would say even the Motel 6 was better looking. My room looked like a really low budget place. I wouldn't stay here again. I'm still in town however decided to stay at the Holiday Inn because everything is 100% better here! read more

My most unsatisfying hotel stay in years. Asked for room on third floor -- wasn't told that half of the floor was torn up for renovation. Tried a room on the second. The hotel has been remodeled in parts but it suffers a common problem of old properties in this part of the country -- very poor humidity control. There were de-humidifiers in all the public spaces and the A/C units were set on "frozen" in order to keep the damp smell of mildew at bay -- to no avail. I chose this hotel as others in the area were full and I had to extend my stay. I needed to do laundry but the detergent dispensing machine was out of order, so I had to make a trip and buy my own. Then one of the washing machines broke down mid-cycle, leaving my clothes in a tub full of water. Even after wringing them out by hand and two dryer cycles, they were still not dry. This morning I discovered there was no shampoo in the room. The bed was way too soft for my tastes. A comedy of errors that a better managed property wouldn't inflict on its guests. I would move to another hotel but I prepaid for two nights through a travel website. read more

Just don't. I stayed here for a week for a last-minute work assignment - all other hotels were booked up so the boss sent me here. I was awoken throughout the night, every night by the people in the next room. There was shouting, door slamming, crying; people coming and going all night every night. One night, after having heard a woman screaming, I called the front desk and the police were called. I heard that interaction through the paper-thin walls and learned that the people staying in the room were the manager's friends. After the police left someone shouted that they'd kill whoever called the cops. I asked for a change of room but they were booked so I had to put in ear plugs and deal with it for the remainder of my stay. The room was also quite dirty and the elevator almost quit on me in between floors, but that was somehow easier to ignore. read more

BEWARE! This location has given the La Quinta Brand a bad wrap. My Family and I got in late Friday night at this location. Mike the front desk person got us checked in. When we got into the room we found the bathroom was not clean. I went back downstairs and told Mike of this issue. He seemed surprised and just kept harping on that all the rooms were clean. I asked if they had any other rooms available and he said yes but he was not going to put my family in that room due to it being a more expensive room. He also said that I could have dirty the bathroom up so he basically called me a liar. I was very livid at this point but never got vulgar with him just a little loud. He then threaten to call the police if I didn't leave which I repeatedly said why cant you just put my family and I in a clean room. We were not looking for a freebie just wanted a place for my 7month pregnant wife and 1 year old daughter to sleep. I got a call from Ron Tocci the GM and he not only agreed that his employee Mike acted that way but then proceeded to make excuses for him. He told me since we did not actually stay at the hotel that he could only comp my room if I stayed with them again but said I might feel uncomfortable because Mike would be working the front desk so was I really sure if I wanted to come back. I am just flabbergasted at this point not only was I called a liar, threatened, but also discriminated against. I told Ron that as a GM I would think he would handle these types of situations with a lot more concern he replied why are we having a long winded conversation if I wont be coming back then hung up the phone on me. Please know that its people like this that ruin companies and drive away commerce in small towns like Tomball and other communities. I will never come back to this establishment and asked you give it a second thought before staying at the La Quinta Inn. read more

Nice location. Friendly and helpful front desk. Nice new clean rooms, plenty of parking, great breakfast selection. Be warned the Baker Hughes oil service company training center can fill this and the motel next door. So make reservations as early as possible to avoid disappoint read more

We stayed at this location over the weekend, and a handful of times prior to that. The rooms are always clean, the staff always polite and friendly, and check in and out has always been hassle free. The staff doesn't give you grief at the desk if you book through a third party travel site (think hotels.com or travelocity.com). They even allow pets. We've stayed here with our Pomeranian twice, and it's never been an issue. Free breakfast (when they keep it open) and a pool thats open 24hrs. One thing to be aware of is this hotel has thin walls, and the doors on the rooms don't just shut behind you, they SLAM shut. And most people in this world aren't considerate enough to catch the door, but would rather allow it to slam shut at all hours of the day and night. So just be prepared for constant door slamming. It got so bad Saturday night, I had to put in ear plugs. They need to fix their doors so they don't slam so hard, maybe just close, but not latch. The doors are the reason for subtracting 1 star. This would have been a solid 4 review but this last trip, the pool water was a foggy color, you couldn't even see the bottom. We didn't go in. Also, we were told the breakfast was until 10am. Monday morning we went down about 9:40am and were disappointed to see that everything was put away, cleaned up and the lights were off. Some people are on vacation and don't wanna get up at 7am if we're told we have until 10. read more

Hotel is currently under renovations and the lobby is for the most part closed off. Nowhere was this mentioned on the website when we booked the hotel. They had us access our room through a side door which was never secured as someone kept propping it open (it's a card access door). I kept closing it shut but came back 30 minutes later and the door would be propped open again. Rooms were dark and old. Doors did not close properly. I was travelling with my wife and son and did not feel safe at this motel. I wouldn't stay here again nor would I recommend it to my friends or family. The floors in the hotel didn't have carpet, just bare concrete. read more

Convenient, inexpensive, wheelchair accessible, clean room,housekeeping staff friendly, best of all the service desk staff. Check in was quick & with a SMILE- the lady with blonde hair was very kind and helpful ( evening)-the breakfast area was stocked with fruit, coffee and lemonade/ lemon water 24/7. . No it's not a luxurious hotel but it's clean/ comfy. I would definitely come back. read more

Beware. I was quoted a price, but on checkout the charge was much more. Discussed with manager, but wouldn't change it. Breakfast was fair to poor. Room had no AC thermostat. Had to experiment with the AC controls. Never did find a comfortable setting. read more

We had our wedding party get ready and stay here. There was some stuff left in one of the rooms and the maids wasted no time divvying it up, and lied about it until pressed really hard. Also our food from the wedding was brought back to the hotel but no one let me know so it all went to waste, I inquired about it but no one knew anything, the rest of our wedding cake was there also. The guy at the front desk gave someone else keys to our room on our wedding night. Other than that, rooms were clean and the property was nice. read more

I stayed here for a week. The room was clean and the place looks fine but the wifi worked for about 2 hours total during my stay. On a more personal note: when the wifi did work it heavily filtered websites. read more