The only place I will purchase a vehicle. Great selection, honest management, customer service is…read moretop notch. I purchased my extended warranty thru them, I was explained every detail, and felt so confident in making any moves fwd with them.

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

This place is run by crooks! I brought my car in to replace my driver side mirror and they broke my…read moredoor handle. It wouldn't open so I had to roll down the window which broke. They acknowledged their errors but refused to fix it! They offered to charge me, more by 10 times than an honest repairman eventually charged to repair their errors. The fools who run this admitted my handle and door did not come in broken but refused to fix their damage! They also were quite stupid and couldn't even explain their logic! I am amazed they have good reviews but they are dishonest, unethical and incompetent.

Have gone to this shop two times very honest very good work and they only do there best to meet the…read moretime frame they tell u .this will be my goto shop for all my automotive needs they can do anything at this shop.

Terrible customer service. Very rude on the phone. I called and they were not willing to answer any…read morequestions at all.

Took 17 minutes to fix a ding on my cab corner of my brand new truck, and did a very good job not…read morenoticeable at all, I've got their card and will definitely recommend, I'm assuming door dings would turn out every bit as good.

Update to original review. Originally gave them 1 star, but they made it right and fixed my car, at…read moreno additional cost to me. I appreciate their willingness to make it right. ***original post below**I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see what I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

Dear Mr. Gámez I am writing to formally address several…read moresignificant concerns regarding a recent service appointment for my vehicle at your dealership on March 19, 2026. The services performed included a wheel realignment and various filter changes. During this visit, I was informed that it was my responsibility to directly contact the tire manufacturer to arrange for warranty replacement tires. This directive was quite unexpected, as my prior experiences with automotive service providers have consistently involved the dealership managing such warranty claims on the customer's behalf. This departure from conventional practice created an unforeseen inconvenience and an additional administrative burden that I did not anticipate from a full-service dealership. Compounding this initial concern, shortly after departing your facility and while en route home, the tire pressure warning indicator illuminated on my dashboard. Given that my vehicle had just undergone professional service, including a realignment, this sudden warning caused considerable distress and immediately raised questions regarding the thoroughness of the post-service inspection. I was compelled to pull over midway through my journey and seek immediate assistance from a nearby Discount Tires establishment to ensure my safety and address the issue. It is profoundly unsettling for a critical safety alert to activate so soon after a vehicle has been serviced. My decision to purchase a Volvo, and specifically to return to your dealership for a second vehicle, was largely predicated on the brand's distinguished reputation for safety and reliability, as well as the high standards I associate with your establishment. The recent events, particularly the immediate post-service tire issue and the unconventional handling of a warranty claim, regrettably fall short of the quality and customer care I have come to expect. I would appreciate a comprehensive investigation into these matters. Specifically, I seek clarification on your dealership's standard operating procedures for handling tire warranty claims and reassurance regarding the robustness of your post-service vehicle inspections, particularly concerning tire integrity, to prevent similar occurrences in the future. I trust that you will address these concerns with the seriousness they warrant and provide a satisfactory explanation and resolution. Sincerely, This were my concerns and email was sent to management and yet to receive a response.

It was very good they updated the system and everything is working perfectly…read more All the technicians are very polite very good customer service.