Very disappointed with my experience. I used this office for tax preparation and expected professional service, clear communication, and support if any questions or issues came up after filing. Unfortunately, that has not been my experience. After my tax return was filed, I received an official tax notice showing that there was an issue with the return and that I may owe an additional balance. I immediately contacted the office, sent them the notice, and asked for help understanding what happened and what I should do next. The problem is that I have now been waiting for 3 days with no response. No explanation, no guidance, no confirmation that they are reviewing it. When there is an official notice with a deadline, this kind of silence is very stressful and unprofessional. I understand that mistakes or changes can happen with taxes, but when you pay a professional to prepare your return, you expect them to stand behind their work and communicate with you when something goes wrong. At minimum, they should respond and explain whether the issue was caused by the filing, missing information, or something else. Right now I feel completely unsupported as a client. I am left trying to figure out the situation myself even though I paid for professional tax services. I hope they contact me and help resolve this, but based on my experience so far, I cannot recommend this office. read more

Dan and Lina are top notch - their whole team knows how to support you in getting the most out of the tax law to support you as your navigate money as a small business. I wouldn't go anywhere else! read more

I was a client of La Rusa for several years, and unfortunately, the quality of their services has significantly declined over time. As the business expanded, new accountants joined every year, but each year their competence seemed to drop. In 2025, while filing my 2024 tax return with La Rusa, I asked for an explanation of the numbers and why my taxes were calculated a certain way. I was told they couldn't provide a consultation due to being too busy and not having enough time to respond to all clients. After I expressed my frustration, the owner of La Rusa (who also runs a blog on Instagram) called me. However, the call provided no useful information--just general tax advice that anyone could find online. When I tried to follow up, I was completely ignored. My messages received no replies, and all communication is documented. In the end, I received nothing: no completed tax return, no proper documentation--just vague numbers shared in a chat with no explanation. I eventually terminated my relationship with them and will be disputing the charge, especially since I've now received a letter from a collections agency. Their fees are also nearly double what most other tax professionals charge, and the service simply does not justify the price. It feels like they only care about making money, not about the quality of work or client satisfaction. I strongly do not recommend La Rusa, especially if you filed your taxes with them after 2024--that's when the decline became very noticeable. Be cautious and protect yourself from poor service. Let's see what happens next--this is just the beginning of the fight. read more

Customer service is everything. Do your research beforehand. Be aware that after doing business with this company, it won't be the same service afterward--poor Customer service. I called requesting old tax documents, and Kathy said she couldn't help me. She informed me that she knows I always call to have a duplicate sent to me. I was shocked because you have my information, so why can't I call to have copies forwarded to me? She said she would need to talk to her boss before she could help me resolve my issue. Mind you, I already paid this company. read more

I tried to do my taxes with them. Everything was nice before I paid, than I tried to asked some questions and Marina ignored me than gave the wrong answer. So, I asked their ex colleague who did my taxes and she gave absolutely different answer read more

Thank you Lena for doing our taxes for the year of 2020 and 2021!.. and we also will be back next year In the past me and my husband were receiving tax services from different tax companies. After we found out about La Rusa and Elina we were amazed of the knowledge and experience that they have. We were provided with the best experience ever! I wish we found them at the beginning of our "tax journey". Separate thank you to Elina for private consultation and guiding us in the right direction Best people are working here! Wish you guys more adequate clients read more

Service level - Soviet canteen. The level of professionalism - taken from the street, trained, now you can count. Decency Level - Decency is for weaklings. Mobility Level - their website says they make forms in 24-48 hours, in fact it took us 27 days. if these are your first taxes, then study all the nuances on the official website of the IRS, as you will have to check the work of accountants. read more

I filed an extension this year, so my taxes were done just right now. I honestly felt special working with La Rusa. Katy at the front dest took my documents and went over all info with lots of details. My return was prepared by Marina, she was also very detailed and identified extra deductions that were missed by my previous preparer. I will be back for sure! read more

I highly recommend preparing taxes with this company. The process was very much automated, yet I was still able to get personal experience and all of my questions were answered. My tax return was prepared by Marina, who was very knowledgeable and was able to help me get a much larger refund than expected. read more

This company is fraudulent. Accountant Elina refused to discuss tax information; she took money for her services and refused to do the job. We only spoke once on the phone; when I reached out for the second time, Elina told me she had no time to discuss my tax information. When I reached out about a refund, I was told I would not receive any money back because Elina spent her time on me, which is absolutely not true, we only had one phone call, and no job was done. This is simple fraud. Please save your money and time, La Rusa was unprofessional, and the staff was rude. read more

I contacted this company to find out one simple question (on the sending of declarations), Elina immediately said that her consultation will cost $150 for 30 minutes, I refused, as the question was really elementary. But what was my surprise when a couple of days later she was demonstratively answering dozens of other, much more complicated questions for free on Instagram. My friend just wasn't answered for a long time, and when he wrote to them about their unprofessionalism, they just blocked him. If it were possible to rate less than one star, I would definitely do it! read more

Absolutely unprofessional! Every time I tried to contact the company, different people kept respond me. One of them her son Daniel, who couldn't read and had hard time in understand how many W2 forms I sent to them. Finally the owner said she would be doing my tax preparation. She took $175 upfront and stopped responding, she was never returning my calls or responding to my emails. Finally I found another CPA and asked Elina how much I had to pay her. She did not respond as well, as did not send the receipt that she filed my taxes or not. Now I got a letter from collection agency that I owe her $200. She was upset that I found another company and reported me to collection without sending the bill or the receipt of filing. She is rude, unprofessional and dishonest person who try represent herself as a busy person and a successful business woman on facebook. I would definitely recommend to stay away of her services read more

Excellent experience getting my taxes done with La Rusa. I was very much impressed by the expertise of Ilona and Roman. They made tax preparation seem so easy, even for my complex situation. read more

I appreciate the fact that they were able to help me last minute with my estimated tax payments. The process was very smooth and my accountant was very knowledgeable and helpful. read more

Thank you for being my "go to" people for all my accounting needs! I don't know what I would do without you. Any issue or problem is solved in a matter of minutes. I know that I am in good hands and can sleep easy, while Elina and her team handles everything. read more

It was a bit weird experience. They didn't file my tax return in time, postponed tax filing but didn't let me know about it. I figured this out only when called them a week later than the due date. They said your tax return has been postponed. A few weeks later called them to figure out when they will be filing my tax. They said it was already filed. Now I'm dealing with a penalty. No apologies or sorry. It seems to be a normal thing to them to keep their customers unaware. read more

I have never seen more intrigue in my life than in Linderman's office. Having sent all the papers in order to replenish taxes, I waited for 3 days, so I called the office every day and every oaz told me that they would call back. On the fourth day, I was sent a letter stating that Lmnderman could not resolve this issue with the IRS, and I need to contact a lawyer in my state. I do not mind, I already had no desire to communicate Linderman did not write in the rules, but maybe it was written, but I did not find on her website that communication through her secretary. Moreover after the letter I got a call from her office. I was busy and very surprised because everything was detailed described in the letter. but after a few hours I called back to clarify why they called after the letter. The secretary answered me in an unpleasant manner, that I called them in the office after the lettre. This is not true, rudeness and lies! To which I replied that I can turn to a lawyer not only to resolve issues with the IRS, but also with this stipulation of me. read more

Elina Linderman, EA is a serious Tax Professional! She is licensed to practice before the Internal Revenue Service. She can prepare your taxes and work with you on Audits and Tax Resolution cases. She is a serious tax professional! read more

La Rusa - Tax Services Near Me - Clearwater, Florida

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She is a wonderful and knowledgeable person who really takes the time to explain EVERYTHING TO US! Great service and worth every dollar spent to make sure taxes are done right and all questions are answered! read more

Knowledgeable, professional and always helpful team. Best experience ever! Highly recommend

I've been filling my own taxes and doing way better than H&R Block and AMSCOT... A friend introduced me to Elina and this was my retirement from accounting... Since then everything runs smoothly no more IRS's letters no more worries about payroll, bookeeping and of course taxes and as if this were not enough my subcontractors are all insured thru ACA... Ain't this fabulous this people truly see beyond numbers. Thanks Elina and your team. read more

La Rusa - Just at the opening of "La Rusa" - Tax Services Near Me - Clearwater, Florida

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Was looking for a local tax preparer to do our taxes, and we walked in to ask a few questions... We were there less than an hour, most of which was spent not talking about taxes. At the end of our consult, and after having seen what my husband makes, we were given a bill for $200 and given minimal information which we could have gotten on our own. She mentioned she would reach out to give me additional information once she researched it, but have not heard from her since. We were very disappointed to say the least, and she most definitely lost our business, not to mention referrals. Your response below is exactly why we will never do business with someone who lacks honesty and integrity. To give you the benefit of the doubt, I did check my spam and there was nothing from you aside from the fact that you agreed to call me, not send an email. (I got your bill just fine BTW, can't imagine why this wouldn't go through) Suppose you did send an email, wouldn't you follow up with a call if you haven't heard from me? Also, in regards to the comment about discussing consultation fees - It NEVER happened!!! That is a flat out LIE on your part, Otherwise this would not be an issue! And where in my review did you see that I stated a doctor should make more money than you??!!! I just stated that the information you gave us was not worth $200. Instead of making customer service a priority you proceeded to justify your actions with lies. Thank you for your time but no thank you! read more

Elina and her staff are top-notch! They are very professional but down to earth, and most importantly, well-versed in tax law! They made everything easy and got me the most return possible. I highly recommend their services. read more

I've been using La Rusa for 10 years. Their staff is fast friendly and knowledgeable. The new office is conveniently located and has there's plenty of parking. read more

Outstanding local tax preparation business. Elina was really friendly, made me feel at ease and resolved all of my issues. I always prefer doing business with locally owned and operated businesses instead of large chains and La Rusa didn't disappoint. I was very pleasantly surprised by their prices as well (about half of big chain locations). I would recommend them to everyone. read more

I don't know what i would do without the guidance of Elina and her team. No matter what my question is, they know the answer and are able to guide me. I was very surprised last year when they prepared my tax return and got me a larger refund then Turbotax. I'm never going to file on my own, its totally worth paying a professional for a peace of mind. Thank you, thank you! read more