1. La Source

    1. La Source

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    Dorval, QC

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    La Source

    5.0 (1 review)
    Closed 4:30 am - 9:00 pm

    La Source Photos

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    8 years ago

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    Fix R Us

    Fix R Us

    3.3(7 reviews)
    7.2 kmDollard-des-Ormeaux

    Great service. Would recommend. Always honest and on time with their work. I usually bring…read moreelectronics over and they let me know if it's fixable or not.

    Looking for an electronics repair specialist to fill out my tech team roster, this guy came highly…read morerecommended by none other than Sandra Philips of Smart Shopping Montreal, only for this cool cat turning out to be a weasel in disguise. He did an excellent job at first, and ordinarily this place would deserve a five star review but for the owner's insistence on ripping me off and then lying about it. In the Spring of 2020 I had a Paradigm subwoofer to get fixed and it was supposed to cost me $90.00, but there were complications (the circuit board had a short which burned out the new parts he installed) which led to cost over runs, bringing the bill to $250.00 tax included. Instead of telling me in advance, I only found out when I was coming over to pick it up in the Summer of 2020. He told me to charge the customer $280.00 since the subwoofer was worth $300.00. Needless to say, my customer wasn't pleased and I was lucky to break even. On top of all that, the repair only lasted a couple of weeks, after which the customer (now even less pleased) brought it back to be repaired under warranty. I brought it back to him within the warranty period and this time he couldn't fix it. When it came time to start talking refund, I mentioned the $250.00 it had cost me. He then balked and said that he had never charged anyone that much for a subwoofer repair. He talked to his colleagues and came up with a receipt for $150.00 signed by his techie. This is patently untrue and it's fraudulent. He's laying himself wide open to civil liability and criminal prosecution. Anybody signing their name to this would also be guilty under the law. I've had suspicions before, but now I have the proof that he's been intentionally defrauding me. Other revelations, such as a vintage Pioneer amp that he charged me to fix a year ago but was later found to have never been serviced (my customer had abandoned it and I had to wait to find a potential buyer and get it appraised) are only the icing on the cake. He's an authorized service center for a number of well-known name brands, for God's sake. If you're an individual, maybe you won't get burned. But if you're a business, he seems to take delight in inflicting as much damage as possible if you make them mistake of trusting him and giving him the benefit of the doubt. All this seems calculated to not only cause me frustration but to also make me look bad in the eyes of my customers. If you don't want my business, just say so. But if you take my money, you'd better give me the same level of service that you give your consumer clientele. I don't know about you, but this is sick behavior (which is probably why his assistant techie and delivery guy Jean-Luc quit without warning about a year and a half ago). I hope whatever satisfaction he got was worth making a liar out of everyone who vouched for him and vindicating all his critics. Other than that, he's a good techie. If you want him to cut your keys, go ahead. If you want your watch fixed, I see no risk. He's not that great with smartphones or tablets, though. The nearest wholesaler is in Brossard and his mouthing the owner off has burned bridges with them (something he secretly excels at) and he has to get a proxy to buy the parts for him. Why waste time? He can't fix videogame systems, either. He outsources those repairs to a couple places in LaSalle. Why not go to them directly and cut out the middle man? Either way, I cannot in good conscience recommend him nor refer customers to him anymore.

    Photos
    Fix R Us
    Fix R Us
    Fix R Us

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    Ophone

    Ophone

    3.0(4 reviews)
    8.0 kmSaint-Laurent

    Prenez garde, vos pièces d'appareil pourraient être échangées ou volées dans le but de vous faire…read morepayer plus. Un grand manque de professionnalisme le propriétaire très impoli et arrogant, J'avais juste un écran endommagé, mais le reste de l'appareil marchait. Soudain, après le changement, le téléphone ne fonctionne plus. Après m'avoir mal parlé, le monsieur m'a réclamé 175$ supplémentaires, en plus des 120$ que j'ai déjà payés pour l'écran.

    I was a returning customer but will not be again. The first time I bought a phone from them, I was…read moretold it was new. I got the phone home, opened the back and found the battery showed water damage. I returned it and was given another phone. So this time when I needed another phone, I thought of Ophone. Unfortunately, the screen protector they put on for free ended up being more costly in the end. I first noticed a minor crack at the bottom edge of the phone just after changing the phone case. Then a small crack appeared midway on the screen. After changing my phone case again, I noticed another minor crack on the top corner this time. When the protector was taken off he showed me that the crack was not the screen but was in fact on the protector. Phew. Okay. I was happy about that. However, he then offered to put a new protectoe on and I said no. He insisted, and I allowed him to proceed. Big mistake. The pressure from putting on and removing the new protector caused a crack down the screen for real this time. When I showed him the now cracked screen he denied causing it after just showing me that there was no crack on the screen. Needless to say I will not be a repeat customer. I was told that this was a "demo phone" which I assumed meant it was in nearly new condition, but I believe it was actually a refurbished phone. I would also caution about those screen protectors...my previous 2phone did not have one and lasted me over three years without damage. This one lasted a little over a month with a "screen protector" that did not protect my screen at all. #BuyerBeware

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    Ophone

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    Bureau en Gros - Front Exterior during reno

    Bureau en Gros

    3.3(3 reviews)
    4.8 kmSaint-Laurent
    $$

    I purchased a hard drive online and had it shipped to this Bureau en Gros. At the time, they were…read moreonly offering curbside service (or the website was offering free delivery). I opted for the curbside service so made my purchase online for an SSD drive for my laptop which was on sale, entered my Air Miles card during my order and was informed that my item would be available for pick-up the following day at noon. Since the following day was a Friday and it would be more convenient for me to drop by this Bureau en Gros on the weekend, I didn't show up on Friday but showed up on Saturday. I parked at the designated pick-up spot and called the number indicated by the sign. Someone picked up the phone and I informed him that I was there to pick up my SSD and gave my name and my order number. After less than a minute someone came to my car and handed me a bag (he didn't ask to see the email message that I received for my order). I looked inside the bag and saw the box for the SSD drive. Went home and for the next ~3 days, I received email messages informing me that if I didn't pick up my item, I would be refunded the purchase price. I didn't think much about it since I already picked up the item so assumed the email message was sent in error. Bureau En Gros refunded the purchase price and then charged the price again the following day (this time without my Air Miles card number in the purchase). From now on, I will either go into the store and purchase the item or if purchasing the item online, I will have it shipped/delivered to me for free as opposed to opting for curbside pickup.

    It's a very clean, well stocked Staples store. Never had any issues here. Cashiers are fast and…read morefriendly. Only vine here at Back to School and when they have wicked special. Lots of parking!

    Photos
    Bureau en Gros - Store Interior

    Store Interior

    Bureau en Gros - Sales Manager

    Sales Manager

    Bureau en Gros - Hard drive purchase

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    Hard drive purchase

    La Source - mobilephones - Updated July 2026

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