Excellent service. Knowledgeable staff. Great selection…read more I don't understand reviewers who purchased a bra and then decided it didn't fit and complained about it. Plus, I'd be surprised if the staff let a client leave with an ill-fitting bra. Take responsibility for your own choices.

Had a bad experience at this shop. They are not transparent with their return policy. I bought a…read more$240 bra not on sale and was told there is no return. After 7 days I came back to share my feedback of the bra and was told I could have exchanged within 7 days. I asked Dawn or Donna why I was not advised of this and it's not written on the receipt. That there is no return or exchange on sale items but on regular priced items there is a 7 day window. No reply was provided. This bra doesn't work with my clothes. This place doesn't operate ethically. Please really be careful they will say anything to make a sale. The sales manager's approach is rude when I asked her why she was dishonest and not transparent with their policies. Now I am stuck with this product. It's a painful lesson to learn that there are establishments that operate unethically. Please be careful. It surprises me that Sophia would allow her staff to operate using unethical business practices. Tarnishing her reputation. The fact that sophia has not reached out to resolve this matter further supports this review. I have read reviews from 8-9 years ago and they have been operating using these same unethical practices.

I went to this boutique for the first time today, looking for a T-shirt bra. I have a large chest…read moreand it's usually difficult to find a bra with large enough cups at typical stores. I was greeted quickly and fitted by a very knowledgeable and lovely salesperson - I think her name was Brenda. She helped me try over a dozen different styles from a variety of high quality brands. I ended up with three of the best fitting bras I've ever had. There is a large variety of styles and sizes available in store and also a large collection of swimwear. I highly recommend shopping here and I will be back.

Exceptional customer service! They were able to book me in with a same day appointment to get…read morefitted with a bra for my breast reduction surgery. They were extremely knowledgable and helpful throughout the process and were able to fit me with two bras, even though my size is on the smaller end of what most lines carry (32 band). Their bras were also quite comfortable for my current size. I would recommend this business for people shopping for bigger cup sizes or for post-surgical bras.

Went in there on a whim the other day and ended up buying 3 bras at 40% off, which was $100 after…read moretaxes. The Indian lady there was pretty nice and had good advice for what would fit me. I've been wearing their balconette bras for a few days and it's one of the better fitting bras I've ever had. I like that it lifts the girls but doesn't make them look more overblown than they already are (my considerably less endowed and probably jealous friend always claims they look like they're gonna eat her). I'll very likely go back and get some other ones since they are so comfy and quite reasonably priced. I'm going to wait a couple weeks to see how they wear through washing etc before I decide. Just FYI, they follow European sizing, so don't be put off by what you end up in. For example, I've traditionally worn 40D or 40DD at Victoria Secret, Calvin Klein, Olga, Lily of something or another, and Warner's. At Change, I ended up with 38G.

Arrived 10 minutes before they closing. Nobody else in store and we were in need of underwear. One…read moresalesperson told us we would have to get fitted in order to know what bra size we were in their store. When asked if we could get sized and the two sales ladies looked at each other, smiled, looked back at us and said no. What?!

l had never felt soooo good in a bra like the one I got at Pauline's bras here in Bowmanville. it…read moreis so comfortable that , honest, I told my husband I will continue to buy my bras there. I got the service and expertise I never found anywhere else! I was impressed with the whole experience and I plan to be back soon.

They don't tell you in advance that you need to pay $50.00 fee if you don't buy from them, it is…read moreonly a small sign in the fitting room. She is rude and arrogant. I paid a big amount of money for a bra that after I watched it didn't fit me anymore. She sells you whatever they don't sell. In the top of that she gave the wrong size (Ichecked in another store). You can get the same bra at Walmart for around $20.00.

One of my favourite places to buy clothes because it's easy to find everything, I know my sizes…read morehere & the clothes suit me. I came recently to get some more sweaters which are on sale now. I was a little miffed that the neck gaiters were cheaper in the store than online. The colour I wanted wasn't in the store so I had them order it for me online & it's more expensive. Not cool. Should be the same price I think. Anyway, their sales clerks are always nice to me here. The fitting rooms are clean too. I wish they had more hyba stuff in stock. I also didn't see much sleep wear or even the lingerie. But I will continue shopping here. It's in a convenient location just off the Sheppard subway station.

This isn't one of the better Reitmans that I've been to. I popped down here during lunch the other…read moreday and although the store wasn't busy, I didn't receive any help from the staff. I wandered through the racks without one person asking if they could help me. When it came time to go to the cash, the lady that was standing at the cash doing nothing, simply said that she would be back in a moment and promptly left. I was left waiting for quite a few minutes before another lady finally came up and asked if the other lady was helping me. Ugh!

A man once told me, "A bra should never have a birthday." To be transparent, my bras have had one…read moretoo many birthdays... So enough was enough. I needed to get myself some new bras, so when I saw that La Vie en Rose had a March sale for buy one cotton bra and get the second one 50% off, I jumped on it! I ordered the bras online, as I did not feel comfortable going into the mall to shop for one. My order was shipped in two parts, since they did not have the bras that I wanted in one location. I did not mind receiving my order in two parts, and the wait for everything was only max 2 weeks. When I tried the bras on at home, I realized that they were not the right fit. I did not want to mail the bras back and pay $7 for the return. Plus, I direly needed some new bras, so I put on my COVID-19 gear (two facemarks, face shield, and gloves) and headed to the mall for an exchange. I should mention that I ordered the same bra size that I usually wear, but with the COVID-19 lbs that I gained, I needed to get a size up. (And probably from all my washing, the bras that I had stretched quite a bit! I desperately need new ones!!) I got to the store and told the sale associate that I wanted an exchange because the bras did not fit. She asked "What was wrong?" and I said, "It did not fit." She asked again, "What was wrong?" and I said, "Nothing, it just did not fit." What I did not realize was the associate was trying to help me find the right bra size. You see, bras are complicated. It is not like a t-shirt that is either too big or too small. When a bra does not fit, it could either be a band issue, a cup issue, or both! Honestly, simply finding "just the right" bra is a work of art!! I give it up to all you ladies!! Here's the funny story: In order for the associate to process my exchange, she needed the order confirmation in my email. Unfortunately, right at that moment, my phone battery died, and I did not have a charger with me. I was thinking of quickly going to the Apple Store, charging my phone for a bit and then returning to the store. But the associate was kind enough to grab a phone charger from the backroom and allow me to charge my phone in the front of house. After my phone turned on again, it took some time for the email to load. But once it did, the associate took a quick picture of the order confirmation and processed my exchange. (Speaking of which, my phone is due for a new one some time soon...) With such patience and kindness from the associate to not only help me figure the right bra size, but to also process exchange. This wholeheartedly deserves a five-star!! Will definitely return (with my full COVID-19 protection gear)!!

Yes they have lingerie, but they also have a good selection of sleepwear ( which is what I was…read morelooking for my wife). Even if the store was busy because it was a few days before christmas, the staff was very helpful in showing me what they have according to what I was looking for. They also gave me tips on finding the right size. Good quality products and a reasonable price that goes with it.

I swear there used to be a La Senza at Y&E back in the day but La Vie en Rose will do too! I feel…read morelike their stock has way more cozy loungewear than a La Senza does but not at the level of say, a Pink. They do also have lingerie which was placed towards the back which is kind of nice for discreetness. A visit after Christmas meant that there were a lot of sales for things like flannel and fleece PJs with winter designs. I have a dress that needed a bra or bra adjacent accessory that would have no show straps. They had a lot of options for this including clear straps that you could attach to a bra with removal straps, adhesive bras with no straps, and even nipple covers in different skin tones. I was able to find an option that worked for me and a good price point.

Visited the store once before. Their selection of night, casual and dainty delicates is worth a…read morelook...if you're under 50. My second visit to make an exchange made that obvious. The two staff refreshing stock were talking to each other, expletives included. My language is pretty salty, but I try to refrain in public. One girl finally noticed me and offhandedly asked if she could help me, but after I told her why I was there, she went back to her more interesting conversation. After looking around, I found my choice, took it to the counter and after a completely dismissive and sullen look from the first cashier, completed my exchange with another person. I will not be returning or recommending.