My primary care physician's practice just switched to CPL for its diagnostic tests after years of…read moreusing a large chain of labs involving a "Q" word (I don't know if I can mention their name, but you probably can tell which one I mean). When you walk into CPL on Binz, you are greeted by an iPad-sized computer on a 3-foot stick, just to the left of a window where a person probably used to sit. You type in your name and sit. I was called to come back after just a few minutes by a cheerful woman, who asked for more info to find my file and doctors' orders. She was good with a needle. I hardly felt a thing. Everything went smoothly, and I was out of there in a few minutes. Parking still cost $7. Ouch. The "Q" labs had locations with free parking, so I missed that. But CPL has my vote for needle skills and friendliness, based on my one visit.

My experience with this quest location is great. I checked in on an iPad, got called in 2 min…read morelater, got the blood draw, done. All in 5 minutes. Service is no-nonsense, which I prefer. The whole operation being effective and fast is all I care. And the big bonus: The technician was able to get my blood out in one draw. This has almost never happened to me before. I am a VERY petite person with tiny veins and I normally would suffer multiple pokes before the blood is out. I complimented the technician and she seems very happy about it. All in all great experience!

I went in for a lab test and left with a 3cm hematoma (confirmed by ultrasonography) with 2 3cm…read moreecchymoses on the superior and inferior medial aspect of the elbow adjacent to the antecubital fossa. In addition, my right medial cubital vein is now blown after this visit (meaning no further blood draws from that site because the vein is loss). I had over 1000 lab done in my lifetime and the tech not only went into too deep but also withdrew the needle before the tourniquet was released. I am not a hard stick as I am a young male who works out, BMI of 23 with palpable, visible veins. As I medical professional (physician), I will not be going to this location again.

Amazing and affordable, JK Island was the perfect spot I needed to get a late test done and they…read morewere open.

From the owner: 24hr Drug Testing Services, Easy Scheduling ,DOT, Pre-Employment read more

I have been going to Dr. Kelly O'Brien for about 4 years…read more She is an amazing doctor and I highly recommend her. She begins the visit by listening and answering questions. She never hurries me or makes me feel like she doesn't want to see me. I like the fact that all tests are run in the building, so there is no running all over town for blood work, X Rays and such. Dr. O'Brien is also very positive. She accentuates the good things that I have done to improve my health. This makes me want to try even harder. She is very thorough and very knowledgeable. I am so glad that a friend recommended her to me. She no longer takes new medicare patients. Another huge plus for me is that she is always on time. I have never had to wait more than 5 minutes after my appointment time. The only negative aspect is that you have to pay for parking. This makes me feel like the Group is money hunger. Medical bills are high enough, without having to pay to park.

As they say, it takes one to know one. Since starting medical school in 1981, I have encountered…read morethe spectrum of physicians. Dr. Kelly O'Brien is the quintessential physician's physician.

Dr. Wilson is the single most frustrating physician to have on your care team. She is not only…read morechronically late, she's been late by anywhere from 1 hour to 2 hours for the years i've been her patient, and she's never offered an apology or a reason.

I'm a new patient & I LOVE Dr. Wilson & Staff!!…read more Yes, like everyone says come ready to wait. I don't mind because Dr. Wilson takes her time to answer all you questions, No Rush.. She's also very gentle while doing procedures. I used to have to wait months to see my previous OBGYN, at Dr. Wilson's I was able to come in 2 days after I found out about her. Jordan, You're Amazing! Thank you for taking the time to answer all my questions Clean rooms, & restroom. Highly recommend. I've already told all my friends about her!

I was there today and my experience with Lucy was amazing! She was there by herself and did such a…read moregood job taking care of all the people waiting , she was fast and really helpful! Thank you Lucy

Came to LabCorp but my doctors lab tech was unable to draw my blood. I was pretty annoyed I had to…read moremake an appointment at another facility but was pleasantly surprised because there were so many locations to choose from near my home. I was able to make my appointment online and check-in using the QR Code included in the confirmation email from when I made the appointment. As soon as I checked in it gives you an approximate wait time (mine was 4 minutes). I handed my paperwork to CiCi (spelling) at the front desk and I was getting my blood work done and out the door in less than 20 minutes! This was awesome! My only complaint is parking. You have to pay to park and the amount you pay is dependent on how long you are there. So I paid $5 dollars for being there 30 mIn.

Quick, painless, and efficient…read more Parking: The worst part about this location is parking . I parked in the cvs parking lot since there wasn't anything available. It's a short walk but I was a bit nervous about the tow signs Service: The service was great. The team was nice and I was in and out in no time Space: The space wasn't anything too exciting. Clean and spacious. There were chairs in the front lobby to wait but I had no wait at all

Pros: The website was easy to use and the location was convenient…read more Cons: I am a "hard stick" so I wanted to make sure they could accommodate me. Tried calling a couple times, but only got the answering machine. I went ahead and made the appointment because I figured if they are in the business to do blood draws, surely they have encountered tiny veins like mine. Unfortunately for me, that was not the case. The tech was kind and I was hopeful, but he was not able to get the needle in my vein. I prefer not to let them "dig" for it and, to his credit, he didn't seem to want to do that to me. He offered to let me sit for a few minutes and then try again. I declined. TLDR; if you have tiny veins, are a "hard stick" or need any other type of "accommodation, you'll be better off at a Quest Lab location.

Quick service but the hours were very confusing…read more You had to use a kiosk to check in but the kiosk said the office was closed. There was no one at the front desk either, and posted signs indicated they should be open. After clicking around on the kiosk it let me check in but said the wait would be over an hour despite no other people being there . I decided to try to wait a bit and was called back within a few minutes. Glad I stuck around ! The visit was quick after that with nothing noteworthy (good or bad) Parking: There is valet parking in the front of the building and garage parking in back. There is also some street parking Garage parking for public starts on level 4 and I couldn't find an entrance directly from the garage to the building.

Lab work walk-in availability. Close proximity to my home they offer several locations. Hours vary…read moreso check before going. This particular location has problematic parking. Valet is available for a fee. Seating was plentiful and comfortable. I was however a bit frustrated that all the hand sanitizer in the lobby was empty. Especially for a lab or any healthcare setting. I feel hand sanitizer should be available. They did have a filtered water dispenser for this waiting. Also a television. So... not bad but need a little improvement. Staff was pretty good, not the friendliest, but great at the blood draws.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.