I rarely leave negative reviews, but after two separate experiences, I feel compelled to share my…read morepersonal experience so other pet owners can make informed decisions. Most recently, I brought my dog to this clinic because I knew something was seriously wrong. After examining her, I was told she had pancreatitis and she was treated accordingly. Unfortunately, that diagnosis was incorrect. Concerned that she continued to decline, I sought a second opinion from another veterinarian. They quickly discovered that she actually had a severe uterine infection that had been completely missed. She required emergency surgery immediately. I truly believe that if I had not sought a second opinion, she may not have survived. It was an incredibly frightening and heartbreaking experience. Unfortunately, this wasn't my first concerning experience with this clinic. Some time ago, I brought another one of my dogs in because I suspected she had coccidia. I specifically expressed that concern, but I was told it couldn't be coccidia and was sent home with probiotics instead. When she continued to worsen, I took her to her regular veterinarian the following Monday. Testing confirmed that she did, in fact, have coccidia. By that point, she was very ill and needed the proper treatment that should have been started earlier. These are my personal experiences, and because of them I have lost confidence in this clinic's ability to accurately diagnose serious medical conditions. I understand that veterinary medicine is not an exact science and that mistakes can happen, but having two of my dogs misdiagnosed has made it impossible for me to trust them with my pets' care. My intention is not to attack anyone personally, but to share my experience so other pet owners understand the importance of advocating for their pets and seeking a second opinion if they feel something isn't right. It made me leave 1 star in order to write this review I would of left no stars.

Super professional staff! We've tried many vets in the Fort Smith area (we drive in from Sallisaw)…read moreand figured out through trial and error that River Valley Animal Hospital are the most consistently best.

This place is awsome they are so caring and they treat your loveing animals like there everything…read moreimportant to you and them they are the best and thank you from the bottome of my heart everything you have done for my goose and no everyone it's not a real goose lolol it is goose my Australian cattle dog lol and a very thank you to Dr.Hittner, Dr Bottoms, and Mrs LeAnn and the all the help up front and in the back thank you for makeing me feel so welcome and for what you do and for caring so much it means more then you know I appreciate you all .

My whole family loves our vet! We have 3 cats and one dog (and some stray cats over the last few…read moreyears), and everyone comes here to Dr. Bottoms. She has been SO wonderful and sweet with our babies and always explains things well. One of the stray kitties we brought in had to be put to sleep- Dr. Bottoms and her whole team were extremely supportive and empathetic through the whole experience. It is so important to have a vet you trust, and I trust Dr. Bottoms and her team one thousand percent.

A vet that truly loves all animals and enjoys visiting with his clients. Definitely nit corporate…read moreowned !!

They did my cats surgery and refused her pain medication. had to go to another vet for a shot of…read moreopioids and take home gabapentin. I think it's very cruel to do major surgeries with no painkillers. it's not common practice. Not to mention the fact that when his assistant told him I wanted painkillers for my cat he started cussing and getting angry about it. The office staff told me they don't use any painkillers cause they interfere with anesthesia which is just false.

I've been taking my fur babies here for years. Love Dr. Holden and his staff. Everyone is very…read morehelpful, empathetic, and knowledgeable. The charges are very reasonable. They are very popular, so you do need to make appointments pretty far in advance. I recommend about a month in advance. They do try to work you in best they can for sick pets.

This vet is the best in town. The staff were nice and helpful. The price was great. The doctor was…read moreapproachable. No doubt youll enjoy your visit.

What a great place to care for animals! They are helpful, friendly, professional and always doing…read moretheir best to care for our animals. They have saved the life of more than one of ours and we are grateful. These are good folks - they really are about the best! The vet staff here and the docs are known around the region/area/state for being on their "A" game and quite advanced in their skills and knowledge of veterinary medicine. Thanks South County Animal for helping us!

What a fantastic caring place to take your dog! I think they saved my dog's life, and were very…read morereasonably priced too. They have such an excellent dog-walking area if you get there a bit early like I did. If only human hospitals were this good.....

How would you like being denied water for 7 hours on a 95° summer day that feels like 104°? My boy…read moreHunter found out today at Pawsi. Here's the whole story. When we got there for his appointment at 8AM, they had no record of his appointment and had to go ask the owner, Kylie, what happened. I had rescheduled from Monday due to a conflict, but spoke with Kylie directly over the phone that same morning. They had all week to document that I was coming on Friday instead. Once we got that cleared up, Kylie assured me how much she and her staff care for their clients and how they strive to be the best groomer in Fort Smith. When they finally called me at 3:02PM to tell me Hunter was ready, I drove over from the Braum's on Zero Street. I arrived at 3:18 to find a tired looking but very clean and well groomed boy. I'll say that much. They are capable groomers, and do a nice job on their clients. My dog looks great. But I found out how Hunter's stay went 10 minutes later when we stopped at Ed Walker's Drive-In for an after-grooming hamburger (I know, I spoil my dog ). Imagine my surprise when Hunter gulped down two entire 32oz cups of water in record time, and would've gone for a third if I hadn't stopped him for fear he'd make himself throw up. No dog does that unless they've really been neglected. So thankful to the waitress there who saw him quaffing down water from through the window and brought out two more cups for him. But back to Pawsi. While they're competent groomers, and nice enough people, they're very scattered and disorganized. I'm sure anybody who loves dogs even a little has the good sense to know they need water. Likely this was a case of everybody thinking somebody else brought the dogs water and nobody did. But because of this experience, I wouldn't take Hunter back here, and can't recommend them either. They may be the best Fort Smith has to offer, but that's setting the bar really low.

I can't say enough good things about Pawsi in Fort Smith. My little Pomeranian, Prissy, is my…read moreheart, and I am very careful about where I leave her. From the first time we walked in, the staff greeted us by name and got down on Prissy's level to make her feel safe and welcome. She is usually shy in new places, but she warmed up quickly, which told me a lot about how gentle and patient everyone is there. The facility is always clean, well organized, and it actually smells fresh--not like a kennel. I love that they separate dogs by size and temperament and keep a close eye on playtime. When Prissy goes to daycare, I know she isn't just being "stored" in a crate; she's playing, exploring, and getting loving attention throughout the day. She comes home happy, tired in the best way, and never stressed. Communication is excellent, too. The staff lets me know how her day went, who she played with, and if they notice anything about her behavior or health that I should be aware of. That kind of attention to detail gives me a lot of peace of mind. The only negative is that I need someone to watch her during church services. thank you.

Belated review from Christmas, but wanted to chime in. We boarded our two dogs with them the week…read morebefore Christmas and was happy to get them in. Clearly they're doing something right out there, because they were pretty full and we got the last two kennels. They let them out a couple times a day and it seemed clean and well-kept. The girls were super nice and I felt good leaving my dogs with them. I picked them up just after Christmas and they were healthy and happy. Would definitely recommend.

Like everyone, our dogs are family to us. When we took a long road trip last Spring, we left our…read moretwo Pembroke Welsh Corgis in the care of Betty & Gene Paul Reed of R & R Ranch. We feel that our "boys" received the very best of care. They were happy to see us when we returned for them, but you could tell that they liked where they were too, as they kept running back to Miz Betty to "check in". If you must travel and your canine family can't accompany you, please give R & R Ranch a try. The Reed's have been "Dog People" for many years and they know how to care for your animals.. They will be cared for as if they were at home, The rates are great, the care is top notch, in short, you just can't find a better "Home away from home" for your pets.

Excellent service for our medium sized schnauzer. Good grooming, trim, bathing. Friendly service…read more Will use everytime.

I've been taking my 3 yorkies there for several years. They always take great care of them. I've…read moretried several other shops and this one is the best. I always feel safe leaving my babies there and would recommend to everyone!